The back brace looks NOTHING like the brace advertised, took longer than the 1 to 3 business days to be delivered and will probably cause my back more harm than good. Its about half the width of the o... Toon meer
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This hand-held Aeroflux product is SO effective and holds its charge for a really long time! We are delighted and spotted its use by other patients enduring ‘male hot-flushes’. A great find, especi... Toon meer
Bought the air styler It started go Wrong by within 6 months appeared to only have 1 speed, initially got a quick response asking for a video which I did immediately , company never responded un... Toon meer
Ordered Aeroflux XXL cordless Infared heat pad for back pain with vibration massage £69.99. Expensive but sounded wonderful. Received Comfytemp wearable heating pad and on eBay and Amazon this is p... Toon meer
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Quality product
The gloves are as described and are a good quality, I’m really pleased with them
Returned item
Unfortunately the item we ordered wasn’t as we expected (too small for our grandson) but Aeroflux were great a couple of emails & the item was returned & full refund received, couldn’t ask for more
Wrong item was sent out
Wrong item was sent out. Returned item and got a full refund. Company was very apologetic. And very pleased with outcome.
Good customer service
Purchased a product from Aeroflux’s website, sadly on receipt the product was damaged and could not be used.
The damaged product was photographed and emailed to Aeroflux.
Customer service has since refunded the money I paid for the product.
Refreshing change to deal with a company that appreciates it’s customers.
Item was not suitable asked to return…
Item was not suitable asked to return it was quick and easy to do this and refunded quickly
They refused to give me a refund on…
They refused to give me a refund on goods i bought which was to small i certainly won't deal with them again
The product is fab
The product is fab. I had an issue with delivery but the staff at Aeroflux had great communication throughout and made me feel it was being dealt with. The fan I recommend!!
Do not buy anything from Aeroflux
Do not buy anything from Aeroflux!
The only positive thing I can say about them is that they respond to emails. But … only to fob you off with ‘No can’t help’ rapidly followed by ‘Do contact us again if there’s anything else we can help with.’ What a con
I specifically asked whether their hearing aids were blue tooth enabled and, once I’d had a positive response, my mother bought a pair for my 75th birthday. They’re not cheap.
On arrival I realised they’d be far too big for my rather small ear canals. I tried to return them - absolutely no way to do this. So I’ve persisted with pushing them into my ears. Basically they’re just sound enhancers but they’re NOT blue tooth enabled so more or less useless to me. My most recent email pointing out that they’d told me they were before purchase has not brought about any response at all. What a horrible company
Bought an aeroflux cleaner at £49.99 it…
Bought an aeroflux cleaner at £49.99 it arrived with a very damaged box, will not charge up so does not work so its not fit for purpose and 2 weeks later they are still not sending me any return instructions or refund after numerous emails from me. Don't touch this company cannot be trusted.
AVOID COMPANY AND READ OTHER REVIEWS
AVOID THIS COMPANY. Scammers!!! Had to get refund through bank in the end as they like to accept your return parcel and not refund you as agreed and then just totally blank you. Please read the other reviews and save yourself a lot of stress and hassle. This company have been reported!! Disgusting people scamming others
Very disappointed with this product
Very disappointed with this product. The gloves arrived labeled as “cycle gloves” with no proper branding or information. After just a couple of hours of use, the rubber lining started to detach, and there was an uncomfortable gritty feeling between the fingers. On top of that, I later found similar gloves on the website at a lower price. Overall, poor quality and not worth the money.
Aeroflux Rotating Mop
I purchase the rotating mop but on my first attempt to charge and only on charging for 10mins the USB melted.
Aeroflux were shocked and apologised as it had not happened before and I got a full refund no hassle what’s so ever.
Happy customer and would purchase from then again no problem.
THE WORST COMPANY EVER TO GET A REFUND…
THE WORST COMPANY EVER TO GET A REFUND OR RESPONSE FROM - THEY ARE PATHETIC & COMMUNICATION FROM SARAH HAS BEEN A COMPLETE WASTE OF TIME.
DO NOT BUY FROM THEM - THEY ARE HOPELESS & NOT TRUSTWORTHY!!
Outstanding customer service
Outstanding customer service, I ended up with two different pairs of hearing aids, which unfortunately didn’t work for me, but Aeroflux gave me a replacement pair the first time and a full refund the second time. No quibble, no hassle, didn’t even make me send them back. This was outstanding customer service, and I would highly recommend them. It
Husband very pleased with back support
Husband very pleased with back support. Only criticism is that item was sent Royal Mail 2nd class. Otherwise all good and would recommend product
Aeroflux
Aeroflux, dough maker. Don't recommend this product. Paid £98 , no help after 30 days from this company. The fitting that connects to the base has rusted. Not as expected..
I bought a knee bracelet but ordered…
I bought a knee bracelet but ordered the wrong size which I sent back.I have emailed them but so far no response which make me think this is a scam
Prompt and efficient service
Prompt and efficient service .
Easy to deal with.
I wish I'd read the reviews on here…
I wish I'd read the reviews on here before I placed an order with this company. Ordered a week ago and promised express delivery of 2-5 days, but my order hasn't even been despatched. Emailed and no response. Just sent a second email asking them to cancel the order and process a full refund, but reading the comments here, I doubt it will be that straightforward, so will probably have to go through my bank. I really don't understand why Trustpilot doesn't pass on so many appalling reviews to Trading Standards. This 'company' shouldn't be allowed to operate.
Stopped short of ordering.
I was about to order a knee brace from this company which looked excellent in it’s advert in Google Chrome. Just what I wanted but decided to look on Trustpilot first. Glad I did. Changed my mind seeing all the bad experiences.
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