aertrip.com Reviews 

They are cheaters. Dear Syed,
Greetings from IndiGo!
We would like to inform you that the no‑show refund for passenger Mr. Syed Ajaz Ahmad, booked under PNR Y7H8JG, has already been successfully processed from our end.

As the booking was made through a travel agency, the refunded amount will be credited back to the original source account. Kindly note that it may take 24–48 working hours for the amount to reflect in your account, depending on the bank or payment channel.

If the refund is not received within the above timeframe, we request you to kindly contact your travel agency, as they will be best placed to assist you further regarding the credit of the refunded amount.

Best Regards,
Tauseef
Customer Experience Expert

5:33 PM (13 minutes ago)
to IndiGo

Dear sir,
I am getting the following message from the agent:

Hi Dr. Syed Aijaz,

We hope this email finds you well,

We would like to inform you that we have raised your no-show request with the airline.
However, as your tickets were issued under an exclusive fare, we regret to inform you that we have received a denial from the airline partner’s end.
We understand this may be disappointing, and we truly appreciate your understanding in this matter. Please feel free to reach out if you need any further assistance.

Thanks & Regards
Madhu
Aertrip India Ltd.
Address: Aertrip India Limited
Kh-285 Ch. Balraj and Sons Building, 2nd Floor Ghitorni, Delhi-110030
Delhi | Mumbai | Dubai | USA
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I had a very disappointing experience with Aertrip.
I booked a flight from Bengaluru to Bagdogra and paid ₹19,970. After completing the booking, I received a call from their team asking me to pay an additional ₹3,050, claiming that the fare had been updated and the ticket would only be confirmed after this extra payment. I had no choice but to pay.
What is more frustrating is that later, when I checked for another ticket on the same day and same route, the fare was actually around ₹3,000 cheaper than what I initially paid. This clearly shows inconsistency and lack of transparency in their pricing.
Asking customers for extra payment after booking is unacceptable and feels misleading. This experience has made me lose trust in Aertrip, and I would not recommend it to others.

Kushagra helped me in cancellation of my flight and helped me to get my refund very fast, he was really helpful and supported all along …

Mr.Tinku helped me book the best flight tickets and provided excellent customer service. I had a great experience as a customer.

Mr Tinku was very helpful and also helped me with booking my flight

Extremely Disappointing Experience – Ticket Cancelled and Customer Harassment
I had a very bad experience with AerTrip.
I booked a flight ticket from Delhi to Dubai through AerTrip. After completing the booking and payment, my ticket was aborted/cancelled by AerTrip without any proper reason or prior notice. This caused me serious inconvenience and disrupted my travel plans.

Instead of resolving the issue professionally, their customer support has been unresponsive and harassing, repeatedly delaying the resolution and not providing a clear explanation or timely refund. I had to follow up multiple times, which has been very stressful and frustrating.

This kind of service is completely unacceptable for a travel company. Customers trust you with their money and travel plans, and cancelling tickets without accountability is highly unprofessional.

I strongly advise others to avoid booking through AerTrip unless they improve their customer service and refund process.

I expect an immediate resolution and proper refund.

Aertrip Helped me to find best flight options for me... special thanks to kushagra!

Recently, I booked a Hotel room thro' this Platform. Extremely unethical behavior . Repeated miscommunication. Deducted advance Room tariff but no room booked cited as communication failure in between AERTRIP & Hotel. Finally booked in a low category room of much lower terrif & I have to make repeated request & follow up for the refund... Who have time today...Extremely poor experience on support.

Thankyou for the best deal Ashish helped me for everything

Experience was great to work with sanjana , Thanks aertrip

Thankyou aertrip india limited delhi branch for making my travel journey extremely good ,special thanks to Ashish kapoor who helped me providing the tickets with the best fares

Really professional and great customer service Sanajana was very helpful and give all information needed.

My care supporter ,Aneesha has solve my problem with great affection ...I'm really glad to have care supporter like her ....👍👍

Ashish helped me for web check-in

Gautam Sharma helped me with the web checkin

Very poor experience with aertrip I'll never book again from this site.. they took money then call and demand for 900 extra for seat confirm.... If you guys r not able to confirm ticket then return money within an hour.... Very bad experience please don't book from this side... 4 times I called then they pick up my call...

poor support. they'll put you on hold for 40 mins and then the call will drop. Don't book using this

Thanks it was nice and excellent