Aethoma Reviews 

Antwoord van Aethoma

7 dagen geleden

We’re sorry to hear about your experience and understand how frustrating it must have been to discover unexpected VIP membership charges, especially when you believe your receipt indicates that you did not sign up for a membership. We also understand your concerns regarding the free trial and the partial refunds you received.

We take your feedback seriously and would appreciate the opportunity to review your concerns further. Someone from our team will reach out to you to discuss the matter and work toward a resolution. Kindly respond to our request for your contact information so we can get in touch with you directly.

We apologize for the frustration and inconvenience this situation has caused and appreciate you bringing it to our attention. We hope to have the opportunity to make things right.

Antwoord van Aethoma

12 okt 2026

Thank you for sharing your experience with us. We’re glad to hear that Vincent was prompt and helpful in assisting you and that he was able to make the situation a little more manageable by refunding the full cost of the second installment.

However, we understand your frustration regarding the unexpected membership charges, and we’re sorry for the inconvenience this has caused. We appreciate you bringing your concerns to our attention and are grateful for your recognition of Vincent’s efforts.

Thank you for giving us the opportunity to assist you and for sharing your feedback.

Antwoord van Aethoma

10 okt 2026

Thank you for taking the time to share your feedback! We’re delighted to hear that our customer service representative was clear, helpful, and polite throughout your interaction. Providing excellent service and ensuring our customers feel heard and supported are always our priorities.

We truly appreciate your kind words and trust in Aethoma. Thank you for choosing us!

Antwoord van Aethoma

10 okt 2026

We’re sorry to hear about your experience and understand how frustrating it must have been to discover unexpected VIP membership charges, especially when you did not intend to sign up for a membership. We also apologize for the confusion and inconvenience caused by the lack of accessible membership information on our website.

We take your feedback seriously and would appreciate the opportunity to review your concerns regarding the membership charges and refund. Someone from our team will reach out to assist you. Kindly respond to our request for your contact information so we can get in touch with you directly and work toward a resolution.

Thank you for bringing these concerns to our attention. We hope to have the opportunity to make things right.

Antwoord van Aethoma

7 okt 2026

Thank you for taking the time to share your feedback. We’re glad to hear that James was helpful and able to resolve your issue quickly. It’s wonderful to know that you’re satisfied with the support you received.

We truly appreciate your kind words and support!

Antwoord van Aethoma

7 okt 2026

Thank you so much for taking the time to share your kind feedback. We’re delighted to hear that Neil listened to your concerns, genuinely cared, and was able to take care of your situation.

We truly appreciate your recognition of Neil’s efforts. We’ll be sure to share your wonderful feedback with him and the team.

Thank you again for your trust and for recognizing the care we strive to provide to every customer.

Antwoord van Aethoma

6 okt 2026

Thank you so much for your wonderful feedback! We’re delighted to hear that your VIP membership cancellation and refund were handled quickly and smoothly.

We’re especially happy to hear that Jarlyn provided you with prompt and professional assistance. We’ll be sure to share your kind words with her and the team.

Thank you for choosing Aethoma, and we truly appreciate your support!

Antwoord van Aethoma

6 okt 2026

We’re sorry to hear about your experience with the VIP membership and understand your frustration, especially regarding the recurring charges and the difficulty you experienced when trying to unsubscribe.

We also understand your concern about how the membership option was presented during checkout and that your charges continued after attempting to cancel. We take these concerns seriously, and a member of our team will reach out directly to review your account and work toward a resolution.

Thank you for bringing this to our attention. We appreciate the opportunity to look into this and make things right.

Antwoord van Aethoma

6 okt 2026

We’re sorry for the frustration this situation has caused, particularly regarding the membership charge and the concern that you did not receive the expected advance notification of the recurring charge. We understand how important clear and timely billing communication is.

We take your concern seriously, and a member of our team will reach out directly to review the account, including the notification history and charges, and work toward a resolution.

Thank you for bringing this to our attention. We appreciate the opportunity to look into this and make things right.

Antwoord van Aethoma

6 okt 2026

We’re truly sorry for the frustration and inconvenience caused by the unexpected membership charges. We understand how concerning it is to discover recurring charges that you did not expect, and we appreciate you bringing this to our attention.

We take your experience seriously. A member of our team will reach out to you directly to review the charges and see what we can do to resolve the situation and make things right.

Thank you for sharing your feedback. We hope to have the opportunity to address your concerns properly.

Antwoord van Aethoma

6 okt 2026

We’re sorry to hear that the ceramic flowers you received did not meet your expectations, especially after paying extra for the textured finish. We understand your frustration regarding the difference between what was advertised and what you received.

We take your feedback seriously, and someone from our team will reach out to you directly to look into this and work toward a resolution. We appreciate you bringing this to our attention and will do our best to make things right.