Bad business practices! They just want your money. I ordered over $300 worth of items and returned two items. Before ordering, I read their returns policy because I didn’t want to pay for return shipp... Toon meer
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£20 for shipping that took over two weeks, and if you want to return your item it’s another £20 off your refund which they’ll only give you in store credit. Absolute rip-off, will never shop this bran... Toon meer
I used to love Afends, I have some of their Tees from years ago and they are still in good condition, however the last few I have purchased have been terrible quality. I have just returned a tee and... Toon meer
Always size up! All clothing runs quite small. Generally a hit or miss, some products are fantastic while others don't hit the mark for quality (break easy or are misshapen). $10 returns is a bit r... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Afends Official online store is an alternative Byron Bay Clothing & Fashion Brand leading the way in Organic Hemp fashion and Mens & Womens Streetwear.
Contactgegevens
Brigantine Street 7, 2481, Byron Bay, Australië
- afends.com
I wanted to give it a lower rating but…
I wanted to give it a lower rating but the clothes that I received were high quality and super cute. I got: a men's long sleeve, an overall dress and a playsuit. Unfortunately I didn't read the reviews about sizing - it's definitely true! Australians must run small - I'm usually an S but sized up (M) for the overall dress and it fits perfectly. I didn't size up for the playsuit and my butt cheeks are hanging out haha. The quality is really nice, the hemp long sleeve is super soft and cozy, the overall dress looks durable. The playsuit was a bit meh as there were some threads poking out here and there. I live in Europe and it took about a month for everything to arrive, so even if I wanted to return the playsuit, I couldn't - and when I contacted customer service (which was great btw) they could only offer me a discount code. It was over the christmas holiday though so that could be the reason. That is the reason I wanted to give it a lower rating but the clothes are too cute. I also love that they're sustainable. Just try to work on delivery and customer service.
In terms of sizing, not made properly
I bought items from Afends recently. Im disappointed in the sizing because the clothes are really cute and nice quality. As someone below mentioned, the sizing is strange. A size large is more like a normal US size medium, but the fit is all wrong even though I got the right size. While some parts of the items would fit, the straps or shoulders were huge in comparison and made the items unwearable as they were not proportional. Therefore, even if I went a size up or down, neither would likely fit properly due to the disproportionate sizing. The t shirts I ordered were nice and did fit, but the more complex items (pinafores, playsuits, dresses) in my experience were not sized properly when made.
rip off
honestly for the amount of money that I paid o expected way better quality of the products, especially the mug is a rip off. I tried drinking a tea out of it and the entire mug gets so hot that you can't touch it or put your lips on it at all in order to drink from it. the clothing is nice but waaaay to overpriced and not as great as it looks In the pictures
a very "okay" brand
Always size up! All clothing runs quite small. Generally a hit or miss, some products are fantastic while others don't hit the mark for quality (break easy or are misshapen).
$10 returns is a bit rubbish considering most online stores offer free returns. Customer service is pretty horrible if you ever have to contact them.
rubbish returns policy
products are generally nice, although wouldn't recommend buying from them online as their sizes are quite strange. their customer service is generally pretty bad as well. their practice giving out store credit for returns in the form of gift cards which prohibit you from using it for items on sale is ludicrous and unfair. I've bought a lot of stuff from them over the years but won't be purchasing again.
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