Afford Rent a Car Reviews 

576
•
TrustScore 5 uit 5

4,8

We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie

Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie

Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Over the last 5 years I have hired several vans and cars from Afford at Fenton, staff are always courteous and cheerful with a great range of vehicles. Often upgraded for no extra charge depending on... Toon meer

Beoordeeld met 5 van de 5 sterren

One day hire of van with tow bar. Van provided in good, clean condition and fully serviceable including a number plate for a trailer, hired separately. All Staff were very friendly and helpfu... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Been a long time since I needed to hire a car (decades) so didn't really know what the "process" was. After submitting online, had a phone call to confirm what I needed (which actually needed to... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Great company, very friendly staff, service is second to none with very competitive prices. First class service from the moment you pick up your vehicle right up to dropping it off. Wouldn’t even thin... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autoverhuur
  2. ook in
  3. Busverhuurbedrijf

Geschreven door het bedrijf

Afford Rent A Car provide car hire, van hire and MPV people carrier rental, in Stoke on Trent, Stafford and Crewe in Cheshire. Choose us for reliable, affordable, cheap car and van hire.


Contactgegevens

4,8

Uitstekend

TrustScore 5 uit 5

576 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

Vraagt klanten om een review

Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.

Heeft 75% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 24 uur

Zo gebruikt dit bedrijf Trustpilot

Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

4,8

Alle reviews

(576)

98 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 4 van de 5 sterren

Everything was great apart from trying…

Everything was great apart from trying to charge me £20 after I took the car back full not happy about that at all !!

1 september 2025
Logo Afford Rent a Car

Antwoord van Afford Rent a Car

I know our General Manager has rung to explain the mistake and apologised. So hope this won’t stop you coming to us when you next need a hire vehicle and accept our apology

Beoordeeld met 5 van de 5 sterren

Really great service as usual

Really great service as usual. Afford are 'affordable - much better than other local services. The car we used was in excellent condition and perfect for our needs. Staff are all friendly and helpful.

8 september 2025
Logo Afford Rent a Car

Antwoord van Afford Rent a Car

Thanks for the comments and 5 star review

Beoordeeld met 1 van de 5 sterren

Terrible Service

booked a van for the weekend and had an email confirmation to collect @1.15pm on Saturday. When we arrived we were asked for licence and proof of address, we provided this information with a wage slip to be told that we need 3 forms of proof of address. Why do you not advise on the confirmation email? As you close at 1.30pm we didn't have time to go home and get the additional ID. So we had to cancel plans and also lost £60 from the hotel we had booked from where we were collecting the garden furniture from.

30 augustus 2025
Logo Afford Rent a Car

Antwoord van Afford Rent a Car

Im sorry to hear of your disappointment,but it is a requirement from our insurance company that we have to have proofs of address and that would have been shown on your confirmation email.
Unfortunately you didn’t have any other proof of address on your phone so couldn’t allow you to drive the van with NO INSURANCE.
This obviously wasn’t our fault so feel you’ve been very unfair by giving us a 1 star and would appreciate you removing it please.

Beoordeeld met 5 van de 5 sterren

Lovely people

Lovely people
Great cars
Good proces

5 september 2025
Logo Afford Rent a Car

Antwoord van Afford Rent a Car

Thanks for your comments and 5 star review.

Beoordeeld met 5 van de 5 sterren

Ford Transit with tow bar

One day hire of van with tow bar.
Van provided in good, clean condition and fully serviceable including a number plate for a trailer, hired separately.
All Staff were very friendly and helpful including Vicky, Ruby & Natasha in reception and Chris who conducted the handover.
All at a very reasonable price with no hidden extras.
Highly recommended.
Thank you.
Ian

2 september 2025
Logo Afford Rent a Car

Antwoord van Afford Rent a Car

Thanks for your comments and 5 star review and will pass on your messages to the team.

Beoordeeld met 3 van de 5 sterren

Tatty 6 seat van used by builders

I hired a six seater van to take my family on holiday to Devon. I was very disappointed when I picked it up to find it very tatty and it looked like a gang of builders had used it for six months. The only upside was that it was nice to drive and very reliable.

1 september 2025
Logo Afford Rent a Car

Antwoord van Afford Rent a Car

Please accept our apologies for that and our general manager has tried ringing you to apologise several times.

Beoordeeld met 5 van de 5 sterren

A first class service

A first class service. Allowed us to book, over the phone, without a deposit. No extras added on top of the price quoted. Local pick up.

1 september 2025
Logo Afford Rent a Car

Antwoord van Afford Rent a Car

Thanks for your comments and 5 star review.

Beoordeeld met 5 van de 5 sterren

In all the years I have used Afford the…

In all the years I have used Afford the service has been exceptional and the pricing reasonable. The quality of the vehicles has always been excellent and I have hired many different sorts, small, medium, large cars, a van and a people carrier. I would recommend Afford to everyone

1 september 2025
Logo Afford Rent a Car

Antwoord van Afford Rent a Car

Thanks for your loyal service ,these comments and 5 star review.

Beoordeeld met 5 van de 5 sterren

Staff very helpful

Staff very helpful, supplied type of vehicle I needed without any problem. Pickup and drop off faultless

22 augustus 2025
Logo Afford Rent a Car

Antwoord van Afford Rent a Car

Thanks for your comments and 5 star review

Beoordeeld met 4 van de 5 sterren

Nice car

Nice car. Just could have been cleaned better inside. Windscreen was dirty still had marks where someone had had there satnav or phone holder on the screen. And there ware a couple of marks that weren’t on the original form when he showed me round the car. I took pictures of these to protect myself . Never had any issues before and I would definitely use this company again.

29 augustus 2025
Logo Afford Rent a Car

Antwoord van Afford Rent a Car

Please accept our apologies for that and our MD will take it up with the team.
Our General manager has tried to ring you several times.

Beoordeeld met 5 van de 5 sterren

Hired a van to take scout equipment abroad…

We hired a van to take scout equipment to Switzerland, they were easy to organise this with to make sure we had everything we needed to take the van abroad.

16 augustus 2025
Logo Afford Rent a Car

Antwoord van Afford Rent a Car

Glad everything went well and thanks for the 5 star review

Beoordeeld met 3 van de 5 sterren

Signature was faked

When I dropped the car off I simply had to leave a key. The car inspection was carried out without me being there and a member of staff faked my signature on the documents to accept the inspection. Thankfully there was nothing additional to pay, but surely this isn’t standard practice.

11 juli 2025
Logo Afford Rent a Car

Antwoord van Afford Rent a Car

We haven’t forged your signature,but when a vehicle is dropped off out of office hours it has to be checked in without the customer being there.If there were any problems we would then have contacted you.Our General manager has tried several times to ring you to explain.
Really sorry for any confusion.

Beoordeeld met 5 van de 5 sterren

All the staff were fantastic

All the staff were fantastic, friendly, efficient, reasonable and professional. A pleasure to do hire vehicles with this Company.

18 augustus 2025
Logo Afford Rent a Car

Antwoord van Afford Rent a Car

Thanks very much for your comments and 5 star review

Dit is Trustpilot

Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.

Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.

Lees meer over Trustpilots reviewproces.

Hier vind je 8 tips voor het schrijven van een goede review.

Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.

Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.

Lees meer