I initially was unimpressed with the help I was rendered by the in app agents, however, the customer service followed up via email and has been super helpful and supportive. I use Africhange alm... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
I call them reliable and efficient in all my transactions. They are quick and easy to use and considerate with their rate.i have never use any other app to convert my money, apart from Africhange.they... Toon meer
Bedrijf heeft geantwoord
I had an excellent customer service experience when my transfer from my bank to my wallet didn’t go through. I had allowed Africhange some time to fix that but when the money wasn’t still deposited, I... Toon meer
Bedrijf heeft geantwoord
I tried to send money to the United States from Canada for the first time. Initially, the transaction did not go through, but I waited and also messaged the Customer service team. Then I tried again,... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
- Betaalservice
- ook in
- Alternatieve financiële diensten
- Financiële instelling
- Niet-bancaire financiële diensten
Geschreven door het bedrijf
Africhange is a trusted cross-border payments platform designed to make sending and receiving money between Africa and the rest of the world fast, secure, and affordable. We empower individuals and businesses to move money seamlessly with competitive exchange rates, low fees, and reliable delivery. Our mission is to eliminate the stress and high costs of international transfers. Through our easy-to-use app, users can convert currencies, pay bills, and manage wallets, whether supporting family, paying tuition, or handling business payments. We prioritize transparency with no hidden charges; you’ll always see the exact amount your recipient receives before you commit. Your security is our top priority, backed by advanced technology and strict compliance standards. Our dedicated support team is always ready to assist. For questions or feedback, contact us at support@africhange.com or via our official in-app support. Africhange is your financial bridge connecting people and opportunities across borders.
Send money globally, fast and secure
Geschreven door het bedrijf
- Join thousands choosing Africhange today, transfers made easy.
- Send money across borders with speed, ease, and confidence using Africhange. Enjoy smooth, reliable transfers designed for your everyday needs, whether supporting loved ones or making important payments. With competitive rates and a seamless experience, moving your money is simple. Join thousands who trust Africhange for fast, dependable global transfers that work.
Refer and Earn!!!
Turn your transfers in rewards
Join thousands earning rewards with Afripoints, get more value on every transaction
Contactgegevens
3,9
Goed
678 reviews
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Heeft 99% van zijn negatieve reviews beantwoord
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Antwoord van africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Great customer service
Great customer service! The customer service team is fast, experienced, and very helpful. They responded quickly to my questions and made the entire process smooth and stress-free. I highly recommend them.
15 juli 2026
Antwoord van africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Antwoord van africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Antwoord van africhange.com
Hello,
We’re really sorry to hear about your experience. Your acount manager has sent you an email at your registered email address to assist you directly. We’d love the chance to make this right. Thanks.
Antwoord van africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Better rate compared to others
Better rate compared to others, however direct phone call to customer service would be more helpful than email when needed
9 juli 2026
Antwoord van africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Incomparable exchange rate
Incomparable exchange rate, as well as topnotch customer service.
8 juli 2026
Antwoord van africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
I am satisfied with the service I have…
I am satisfied with the service I have received from Africhange. Quick transfer, quick response from customer care and a regular upgrade on the app.
8 juli 2026
Antwoord van africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Timely communication and responses to…
Timely communication and responses to encountered issues while using their platform.
15 juli 2026
Antwoord van africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
The exchange rate
The exchange rate, time and efficiency is adequate and prompt. Also responses from the customer service team is fast
8 juli 2026
Antwoord van africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Platform Reliability
My first two transactions were processed smoothly and without any issues, which gave me confidence in the platform. Unfortunately, my most recent transaction was a completely experience.
The platform marked the transaction as completed, but my account was not credited with the funds. I immediately contacted customer support via email and their customer service phone lines. Despite several attempts, I did not receive a timely or satisfactory response. However, I woke up this morning (15th July) to find that the issue had finally been resolved and my account had been credited.
Based on my experience, I encourage anyone considering this platform to proceed with caution. While my initial transactions were successful and my most recent issue was eventually resolved, the delay and lack of responsive customer support during the process have left me with reservations about the platform's reliability.
12 juli 2026
Antwoord van africhange.com
Hello,
We’re really sorry to hear about your experience. Thank you for your updated review.
Regarding the transfer, as previously shared, the selected payment method takes 1 to 3 business days to deliver as displayed.
Thanks.
You guys were prompt in attending to my…
You guys were prompt in attending to my enquiry. Thank you for the experience...
13 juli 2026
Antwoord van africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Antwoord van africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Antwoord van africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
I am quite comfortable with the app
I am quite comfortable with the app. At my last transaction, I mistakenly transferred to an old account, Gabsyn microfinance. The transfer was reversed and then I went to transfer to the current paga account.
10 juli 2026
Antwoord van africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Antwoord van africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Antwoord van africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Antwoord van africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Antwoord van africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
Antwoord van africhange.com
Hello,
Thank you for taking the time to share your experience! We are committed to constantly improving to ensure that you have a better experience. We truly appreciate your support and feedback, and we are glad you’re enjoying Africhange.
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