I have never known such bad technology. Not even remotely smart. Or intuitive. Or capable. £1200 in and they are all fit for the bin. Buy something cheap from Amazon, you won’t be as disappointed as y... Toon meer
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Lees wat reviewers zeggen
I bought two AICO Ei208 CO alarms. Had issues with both of them making a single random beep every few hours. The expiry date shown as 2037, so batteries were fine. The online app detected nothing wron... Toon meer
I have being an aico installer for over 30 years done loads of training courses, one was overview of building regulations & BS 5839-6: 2013 INTRODUCTION TO PRIVATE LANDLORD LEGISLATION 2015. Good comp... Toon meer
Bedrijf heeft geantwoord
Amazing customer service! I was having difficulty linking my smoke alarms because I had a hybrid system (some hardwired and some radio linked). Zero wait to speak to someone, and then Emma was so grea... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Aico Is A Market Leader In Fire & CO Detection Offering The Highest Performance Smoke Alarms, Heat Alarms, Carbon Monoxide Alarms & Alarm Accessories.
Contactgegevens
Maesbury Rd, SY10 8NN, Oswestry, Verenigd Koninkrijk
- aico.co.uk
3,4
Gemiddeld
69 reviews
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Heeft 33% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
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The products Aico produce are top…
The products Aico produce are top quality and easy to install and use
8 november 2023
Review zonder uitnodiging
Antwoord van Aico
Thank you for taking the time to leave us a review. Kind regards, the Aico Team.
Top of the range detectors
I have been using Aico detectors now for around 5 years. The most versatile product with devices like the radio interlink can reduce mess with easy installation. There is no other manufacturer that can match their performance. Also the training you get from them as an installer is second to none. Highly recommend.
8 november 2023
Review zonder uitnodiging
Antwoord van Aico
Thank you for taking the time to leave us a review and your loyalty over the years. Our community of installers play a key part in making our business a success. Kind regards, the Aico Team.
Aico Smoke Heat and CO alarms are in my…
Aico Smoke Heat and CO alarms are in my opinion the best on the market so much so that I recommend them to all my customers and I don't fit anything else. The product support and installer training is world class.
Thank you Team Aico.
Aico smoke, heat and CO detection alarms the only ones recommended and fitted by Chris Daly
Chris Daly Security & Electrical.
8 november 2023
Review zonder uitnodiging
Antwoord van Aico
Thank you for taking the time to leave us a review. We really appreciate your recommendations and loyalty. Kind regards, the Aico Team.
Excellent
Customer service and training are brilliant second too none 👏 best in the business
1 september 2023
Review zonder uitnodiging
Antwoord van Aico
Thank you for taking the time to leave us a review. We are glad you are impressed with our customer service and training. Kind regards, the Aico Team.
Aico Alarms are one of the best and…
Aico Alarms are one of the best and trusted ones I have come across, and they never let me down, specially with the trainings and lots of informations you can get on their website, so I am very happy.
8 november 2023
Review zonder uitnodiging
Antwoord van Aico
Thank you for taking the time to leave us a review. If you are happy then so are we! Kind regards, the Aico Team.
Fantastic products that are at the…
Fantastic products that are at the leading edge of domestic fire protection. The only make I fit as standard. Excellent customer support and training for installers .
8 november 2023
Review zonder uitnodiging
Antwoord van Aico
Thank you for taking the time to leave us a review. We appreciate your loyalty. Kind regards, the Aico Team.
30 years or over
I have being an aico installer for over 30 years done loads of training courses, one was overview of building regulations & BS 5839-6: 2013 INTRODUCTION TO PRIVATE LANDLORD LEGISLATION 2015. Good company to deal withand after sales service, i would not use any other make of alarms only aico. Thanks Gareth W Edwards (Edwards Electrical) Bala, N. Wales
8 mei 2023
Review zonder uitnodiging
Antwoord van Aico
Thank you for taking the time to leave us a review and for your loyalty over the last 30 years! Kind regards, the Aico Team.
Excellent product range
Excellent product range manufactured in the UK. After sales service and accredited training programme for professional installers are, in my opinion, market leading.
8 november 2023
Review zonder uitnodiging
Antwoord van Aico
Thank you for taking the time to leave us a review. We really appreciate your kind words and our community of installers play a key part in making our business a success. Kind regards, the Aico Team.
Brilliant company
Brilliant company. Any issues they are ready and waiting to answer any question you have. Great products.
8 november 2023
Review zonder uitnodiging
Antwoord van Aico
Thank you for taking the time to leave us a review. We are glad you are happy with our products and are always here to support you and any questions you may have. Kind regards, the Aico Team.
Straight forward upgrade.
I've recently upgraded our smoke detectors, as the house was 11 years old it was time to replace and upgrade our old Aico smoke detectors, the new 3000 series bases are backward compatible with the existing bases, 10 minutes and both were swapped out.
You couldn't get any easier, great thinking by a great company.
21 oktober 2023
Review zonder uitnodiging
Antwoord van Aico
Thank you for taking the time to leave us a review. We pride ourselves on being forward thinking to create efficiency and sustainability for installers and users. Kind regards, the Aico Team.
I have been fitting Aico alarms for…
I have been fitting Aico alarms for many years with no problems unlike other manufacturers alarms which I get called out too
Aico has first class support for it's installers and end users
Aico are not the cheapest alarms but what price do you put on the one life you and others have
8 november 2023
Review zonder uitnodiging
Antwoord van Aico
Thank you for taking the time to leave us a review and your loyalty over the years. We are glad you are happy with our products and support. Kind regards, the Aico Team.
Very reliable products
As an Aico installer I am impressed by the reliability of their products, haven’t ever had a customer complain about a faulty unit and love the constant product development.
8 november 2023
Review zonder uitnodiging
Antwoord van Aico
Thank you for taking the time to leave us a review. We pride ourselves on the reliability of our products and are always looking to grow and develop the products and services that we deliver. Kind regards, the Aico Team.
Aico supports the installers who fit their products.
Aico’s products are top quality and function well with plenty of optional solutions and models to cater for the installation. Every alarm is tested, not batch tested like other manufacturers. Installation is straight ward since Aico support installers with a unique training program with huge resources for training, regulation changes and telephone advice and assistance for questions. Their products can be more expensive than rivals but what price is peace of mind.
8 november 2023
Review zonder uitnodiging
Antwoord van Aico
Thank you for taking the time to leave us a review. We are glad you are happy with the range of products, services and support we provide. Our community of installers play a key part in making our business a success. Kind regards, the Aico Team.
Aico are more than just a great smoke…
Aico are more than just a great smoke alarm company, the excellent training days are just superb. The customer service is to be envied around the globe.
7 november 2023
Review zonder uitnodiging
Antwoord van Aico
Thank you for taking the time to leave us a review. We are very grateful for such positive comments! Kind regards, the Aico Team.
Great Service/Support
As an installer of Aico Alarms for many years the service and support I have received is impeccable. I would definitely recommend these products to anyone who is looking to install a system into there property.
7 november 2023
Review zonder uitnodiging
Antwoord van Aico
Thank you for taking the time to leave us a review. We appreciate your recommendation. Our community of installers play a key part in making our business a success. Kind regards, the Aico Team.
I would not use any other make of alarm
I’ve used Aico for many years and found they are a very reliable. They are not the cheapest on the market but you can’t put a price on a life saving piece of equipment.
7 november 2023
Review zonder uitnodiging
Antwoord van Aico
Thank you for taking the time to leave us a review. We really appreciate your loyalty and your positive comments regarding the reliability of our products. Kind regards, the Aico Team.
Supportive
From an engineering point of view I've dealt with Aico for a long time. Products are good and support has been great.
6 november 2023
Review zonder uitnodiging
Antwoord van Aico
Thank you for taking the time to leave us a review. We appreciate your kind words and hope you continue to use us for many more years. Kind regards, the Aico Team.
Top products and a forward thinking…
Top products and a forward thinking approach to business
6 november 2023
Review zonder uitnodiging
Antwoord van Aico
Thank you for taking the time to leave us a review and your positive feedback. Kind regards, the Aico Team.
Alarm has failed within 2 years and mfr won't replace it.
I have been using these smoke alarms for more than 20 years and am now on my 3rd set of replacements. One particular alarm has become sensitive (within 2 years of replacement), so I called AICO who advised that it was probably a spider causing a false positive. I should use a hairdryer to clear it and then it would be fine. Else there is a 5-year warranty and it would be replaced.
I did this and it still went off without there being a fire and now AICO tell me that this is due to contamination and it is my problem, without any investigation of whether the device may have developed a malfunction.
To ensure that that there was nothing inside, I opened the device up, only to be told that I had now invalidated my warranty.
Very poor customer service.
30 oktober 2023
Review zonder uitnodiging
Antwoord van Aico
Thank you for taking the time to leave us a review. Firstly, we really appreciate your loyalty for the last 20 years and sincerely apologise for any inconvenience caused. Although we do our upmost to ensure our products are guarded from insect contamination, unfortunately there is little we can do if an insect has managed to penetrate the alarm. We are so confident in our products that we provide a 5 year warranty, however like nearly all companies, we can no longer validate the warranty after the product has been compromised. We hope this one negative experience in 20 years won’t stop you from continuing to use our products. Apologies again and if we can help any further then please do not hesitate to contact us. Kind regards, the Aico Team.
Recently bought the smart link and I’ve…
Recently bought the smart link and I’ve had nothing but problems setting it up. Terrible software and it doesn’t work with AICO smoke alarms. Very poorly designed and ridiculously expensive
28 oktober 2023
Review zonder uitnodiging
Antwoord van Aico
Thank you for taking the time to leave us a review. We are sorry for any inconvenience caused and would be happy to help you resolve any issues you are having in setting up our products. Please do not hesitate to contact us. Kind regards, the Aico Team.
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