No doubt about it, I like you guys a lot. One of the few companies I can suffer subscriber e-mails from. Helpful free information, the option to be notified when items comes back into stock and promp... Toon meer
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Lees wat reviewers zeggen
From making the online order all items arrived very quickly only taking 2 business days. Only criticism is feedback is needed as to the progression of the order I.e. date shipped,ETA etc. Only able to... Toon meer
Bedrijf heeft geantwoord
Everything worked as expected. Fortunately I had the part number, so it was easy. My question is, should it be remarkable that it all worked as expected - the correct part delivered promptly, for... Toon meer
I ordered at the end of the year, was called - which is amazing in itself and told politely out of stock and not available until 6th Jan. This was great customer service. Then a week later the p... Toon meer
Bedrijfsgegevens
- Bouwmarkt
- ook in
- Bevestigingsmiddelen leverancier
- Gereedschapwinkel
- Lagers leverancier
- Lastechniekwinkel
- Veiligheids- en werkkledingwinkel
Over AIMS Industrial Supplies
Geschreven door het bedrijf
AIMS Industrial Supplies is an industrial supplies store based in Sydney.
We offer a wide range of industrial supplies including Power Transmission, Stainless Steel Fasteners, Hand Tools, Drill Bits, Taps & Dies, Material Handling & Storage, Motors, Hose & Fittings, Safety, Personal Protective Equipment and more.
Contactgegevens
108 Ashford Avenue, 2214, Milperra, NSW, Australië
- 02 9773 0122
- customerservice@aimsindustrial.com.au
- aimsindustrial.com.au
4,4
Uitstekend
1K reviews
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Not all items supplied
I ordered 3 drill bits but have only received 2.
I have emailed and messaged the company several times asking for an update or information but they have not answered my requests about the 3 drill bit. Hopefully I can get a refund if they are unable to deliver the item.
19 februari 2025
Antwoord van AIMS Industrial Supplies
Hi Peter,
Thank you for bringing this to our attention.
We sincerely apologise for the inconvenience.
After reviewing the details, we found that two separate orders were submitted—one through eBay and the other through our website, which caused the confusion. Apologies for the oversight and any frustration this situation may have caused.
I understand that you have already spoken with one of our Customer Service representatives, who has clarified the status of the remaining drill bit. We hope this clears up the situation.
Should you need further assistance, please don't hesitate to reach out to us. Thank you for your understanding.
Great product and quick delivery…
Great product and pretty quick delivery and at a good price
17 februari 2025
I bought some 316 SS welding sticks
I bought some 316 SS welding sticks. They are excellent...no more than I would expect from AIMS. I wanted another product but while excellent quality was a bit pricey. Keep a watch on your prices AIMS. There is a lot of competition out there!
17 februari 2025
Prompt and Clear communication.
Prompt and Clear communication.
Website also functioned well
24 januari 2025
Good Service
23 januari 2025
Product availability
Product availability
Product was shown as available and in stock, it was not resulting in delay receiving order
24 januari 2025
Antwoord van AIMS Industrial Supplies
Hi Kathryn,
Thank you for your feedback, and we sincerely apologise for the inconvenience.
Please know that we are taking immediate steps to improve our stock accuracy to prevent this from happening again in the future.
We truly appreciate your understanding and patience.
Very quick efficient service
Very quick efficient service, and competitively priced. We will be using again.
20 januari 2025
AIMS easy to purchase from & good prices
AIMS made finding the product I wanted very easy , there prices are competitive and there communication regarding shipping was excellent
23 december 2024
Just what I ordered in a timely manner.
7 januari 2025
A very good store with a great range of…
A very good store with a great range of products to keep things running smoothly
7 januari 2025
locks came fast and quick
6 januari 2025
Professional service + quality items 💯🎯…
Professional service + quality items 💯🎯 thank you ‼️
5 januari 2025
Quality product at great price
Quality product at great price. Belts arrived in post in a few days.
5 januari 2025
Large range but watch the postage!
Excellent communication and knowledgeable staff, great range of stock, fast shipping. Only problem I have noted is that they sometimes charge far too much for postage. I recently purchased a few small items that costed them a few dollars to post in a small envelope and they hit me up for around $18 postage. I requested a refund on the postage difference on the order note, but received no reply about it or refund. Update: After contacting AIMS they refused to refund me the difference owing on the postage, claiming that they have standard fees regardless of weight or size of item. I have since found another company that sells the same products more cheaply and can ship at reasonable rates.
6 januari 2025
Review zonder uitnodiging
Antwoord van AIMS Industrial Supplies
Thank you for your feedback, and we’re glad to hear you were happy with our service overall.
Could you please send us an email or give us a call with your order details so we can look into the freight charge and resolve this for you?
Unfortunately, I’m unable to locate your order with the information provided here.
We’ll make sure to sort this out as quickly as possible!
Thanks a lot AIMS
Thanks a lot AIMS. I could not find these drive rollers for my wire feed drive any place in the USA. Found them on the internet and they were at a great price. Even with the cost of shipping the total was less than I would have paid elsewhere. I was kept upto date about my order and shipping tracking. Thanks again I really appreciate it and will be looking at your products in the future.
24 december 2024
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