No doubt about it, I like you guys a lot. One of the few companies I can suffer subscriber e-mails from. Helpful free information, the option to be notified when items comes back into stock and promp... Toon meer
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Lees wat reviewers zeggen
From making the online order all items arrived very quickly only taking 2 business days. Only criticism is feedback is needed as to the progression of the order I.e. date shipped,ETA etc. Only able to... Toon meer
Bedrijf heeft geantwoord
Everything worked as expected. Fortunately I had the part number, so it was easy. My question is, should it be remarkable that it all worked as expected - the correct part delivered promptly, for... Toon meer
I ordered at the end of the year, was called - which is amazing in itself and told politely out of stock and not available until 6th Jan. This was great customer service. Then a week later the p... Toon meer
Bedrijfsgegevens
- Bouwmarkt
- ook in
- Bevestigingsmiddelen leverancier
- Gereedschapwinkel
- Lagers leverancier
- Lastechniekwinkel
- Veiligheids- en werkkledingwinkel
Over AIMS Industrial Supplies
Geschreven door het bedrijf
AIMS Industrial Supplies is an industrial supplies store based in Sydney.
We offer a wide range of industrial supplies including Power Transmission, Stainless Steel Fasteners, Hand Tools, Drill Bits, Taps & Dies, Material Handling & Storage, Motors, Hose & Fittings, Safety, Personal Protective Equipment and more.
Contactgegevens
108 Ashford Avenue, 2214, Milperra, NSW, Australië
- 02 9773 0122
- customerservice@aimsindustrial.com.au
- aimsindustrial.com.au
4,4
Uitstekend
1K reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Received as ordered and very prompt…
Received as ordered and very prompt delivery time
21 februari 2024
Still awaiting receipt of goods
Still awaiting receipt of goods. Australia Post emailed to advise of a delay and wouldn’t be delivered on 26th February but didn’t give an eta. Just got an email to say tried to deliver today 7th March??? But no one home so have taken to nearest PO. As cost of postage was the same as the goods I consider I have not received appropriate service. The internet purchasing process was quick and efficient, unlike Australia Post delivery process.
22 februari 2024
Antwoord van AIMS Industrial Supplies
Hi Noel,
Thank you for bringing this to our attention.
I completely understand your frustration regarding the delay in delivery and the inconvenience this has caused.
As per checking the tracking number, your parcel's current status is still awaiting collection at a post shop.
We sincerely apologise for any inconvenience and appreciate your patience and understanding in this matter.
If you have any further questions or concerns, please don't hesitate to reach out to us.
Good price, quick dispatch.
I received the goods promptly, the price was good. The goods were exactly what I was expecting
21 februari 2024
Poor stock availability communication
Product and price was fine, but need to make sure availability or lead time are shown BEFORE the online checkout. Delivery time was very disappointing due to nil stock, but this was never communicated at any stage
21 februari 2024
Antwoord van AIMS Industrial Supplies
Hi Paul,
Thank you for providing your feedback.
We sincerely apologise for the delay in processing your order and for any miscommunication regarding its status.
While we always aim to keep our stock listings up-to-date, there are occasions when updates may not reflect promptly.
Please know that we are diligently working to enhance our system to ensure a more reliable service.
Excellent communication
Excellent communication, competitive pricing, great freight tracking... hey and the slings we ordered were awesome too.
21 februari 2024
Antwoord van AIMS Industrial Supplies
Thank you for your feedback, Chris!
Please don't hesitate to reach out to us if you need any assistance in the future.
Delays in getting the order filled and…
Delays in getting the order filled and it's still not complete. It's been an unacceptable amount of time. This could be communicated better.
20 februari 2024
Antwoord van AIMS Industrial Supplies
Hi Adrian,
Thank you for reaching out about this issue.
We sincerely apologise for any inconvenience caused by the delay and lack of communication.
Rest assured, we will promptly investigate the status of your order and ensure that one of our team members provides you with an update.
Good product
Good product, easy to navigate the website and quick delivery.
What more could a man ask for!
16 februari 2024
Fast delivery
16 februari 2024
Standards
Everything worked as expected. Fortunately I had the part number, so it was easy.
My question is, should it be remarkable that it all worked as expected - the correct part delivered promptly, for a reasonable price? Should that be rewarded with gushing praise, and five stars, or should we be able to expect that as normal - par for the course?
What are our standards as a community?
Thank you for doing a good job.
Regards Graham.
25 januari 2024
I had an item missing and with no…
I had an item missing and with no trouble at all they sent what was missing
25 januari 2024
Best plase to find O-rings
The range of o-rings includes hard to get sizes.
The purchase was very easy over the net.
25 januari 2024
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