Airrepairpurifiers Reviews 

Hi Manny
I am happy with the air purifier. It seems to be doing exactly what you promised. My home smells fresh. After cooking there used to be a lingering odour of what was cooked. The purifier light changes and within the hour the house smells clean again. I live in a small one bedroom cottage in a rainforest and the unit is working very well in this space. I have asthma and this seems to be helpful.

Thank you.

Great Australian made product. Works amazing and does what they say it does, highly recommend.

Great service and friendly service 👏

Bought two Air Repairs for our house and could not recommend highly enough. It’s so quiet, you forget it’s on. Surprised I could see results so fast as well. The air feels and smells so clean. Visually appealing also. The technology of this air purifier is high quality and luxurious. The washable filter is a bonus as you don’t need to replace it. Thanks Manny from Air Repair for your personalised assistance!

The service was great. Quick delivery and easy setup. I bought two - one for upstairs, one for downstairs - and the air was almost immediately fresher. The reduction in dusting is a huge bonus! Definitely worth the investment. They are quiet, easy to maintain, and use very little power. Highly recommended.

Been using it for about a week now and definitely noticing a difference. I also messaged support just to clarify something and they were really helpful and easy to deal with. Nice to have actual after sales response its rare to find that with any products in Australia now days.

I recently purchased the Airrepair Air Purifier Plus and overall, my experience has been excellent. While the initial unit arrived with slight damage during delivery, the response from customer support was exceptional. Mindy Sollano handled everything promptly, arranging a replacement with no hassle and taking care of all shipping details.
The replacement unit arrived in perfect condition, and after using it for a month, I can confidently say it is a high-quality product. The purifier is very well manufactured, with a solid and durable build. It also features a sleek, modern design that looks great in the home and blends in nicely with other appliances.
In terms of performance, it operates extremely well. The filtration system appears highly effective at reducing dust and improving overall air quality, and the unit runs quietly even on higher settings, making it suitable for continuous use, including at night. Controls are simple to use, and the airflow is strong without being intrusive.
Overall, I highly recommend the Airrepair Air Purifier Plus to anyone looking for an effective, well-designed, and reliable air purifier. Combined with the current discounts, it represents excellent value for money.

Super quick dispatch. Got my tracking link same day and it showed up faster than expected. Everything was packaged really well and was able to set it up in about 5 minutes with help from the manual and videos instructions. Well done air repair team 5 stars from me.

I had a few questions before buying and ended up reaching out to their team. Got a proper call back from staff which gave me confidence to go ahead. Glad I did product works really well and feels like top quality.

This is to address the company recent reply…and update the status of the situation…

I DO NOT recommend this product or company

My review was initially removed after being disputed by the company, but reinstated once I provided evidence of the communication.

If the company is permitted to publicly respond, that response should be held to the same standard of accuracy. Where a reply misrepresents or downplays the customer’s documented experience, it should either be corrected or removed to ensure the review process remains fair and balanced.

Following the seller’s response, I need to correct several points:

1. This was not a change-of-mind return. The item arrived damaged and this was reported immediately with evidence.
2. Despite this, the return was processed as a “change of mind,” which is not consistent with Australian Consumer Law.
3. I have not received a full refund. Part of the refund has been withheld, including return costs and a restocking fee for a faulty item.
4. A prepaid AusPost label was provided, however the cost was later deducted from my refund.
5. I have been advised multiple times that a full refund was processed, but this has not been received.
6. The seller claims the item was on backorder, however I received no such communication. The product took over a month to arrive and arrived damaged.

Overall, this has been an unnecessarily prolonged process for what should have been a straightforward refund for goods damaged on arrival. There is no Australian presence, and resolving the issue has required ongoing follow-up.

This is an update to reflect the current status of the matter

The unit was not in new condition when it arrived, with visible dents and scratches to the housing

After returning it, photos were provided showing the unit after it had been repaired and I was told I was being charged the postage and a restocking fee, a cost applied to return it to stock for resale

Website said domestic shipping (5–7 days), however it took more than a month and was shipped from Hong Kong

I was refused a full refund, with the issue described as “cosmetic damage” or “change of mind”, and was charged return postage and a restocking fee of $120

Both sides of the unit had been crushed and internal damage to the filter.

After posting my review, I was contacted and asked to remove it and advised a full refund could be offered if it was deleted. Correspondence also referenced possible “legal representation” if the review remained unchanged

As of the date of this update, they say I received a full refund, however that is not correct. I am still working with my bank through the chargeback process to recover the outstanding $120

In my experience, I found the product to be of lower quality given the condition it was delivered in and my experience contacting the business, which was not what I expected for a product advertised as premium at this price

As a consumer, I rely on online reviews when making purchasing decisions. I think it’s important that reviews reflect individual experiences so others can make informed decisions

In summary, the product was not as described, it was difficult to arrange a return, and I am still waiting for a full refund

Based on my experience to date, I would not recommend this product or company

The workmanship put into the unit is top notch. Looks and feels solid, durable and expensive. Runs very quietly, you wouldn't even know it's on. I've only been running it for 2 weeks and we've really noticed how good the air quality in our room is. Can't wait to see how much nasty stuff the filters have caught. I guess I'll know when it tells me it's time to clean. Very happy with this air purifier.

I had a great experience with AirRepair Purifiers. The service was professional with Manny and team being fast at responding and helpful. The air purifier works perfectly and has made a noticeable difference in air quality. I really appreciate the excellent customer service and smooth process from start to finish. Highly recommend to anyone looking for quality air purification and bang for buck purifier keeping in mind never having to purchase a replacement filter ever again. Cheers guys

Hi 👋 Everyone,

My name is Andrew,
If your looking for an Air Purifier for you home/ office, may I suggest you look at the units from Airrepairpuri-fiers, and the filter is “ WASHABLE “ so your not continually haveing to Buy new filters.

Their Service and expertise is second to none that I’ve ever experienced in my lifetime, From the time I first contacted “ AIRREPAIRPURI- FIERS” and spoke with Manny, he could not help me enough, assisting me with the best units for my appartment.
I placed my order at 1.46 pm on Saturday 28 February 2026,
I was kept informed as to what stage my order was right up to the time it was Despatched at 5 pm on the same day” Amazing “
I was absolutely astounded that my order was already on its way,
Then with continued updates from Australia Post, I was able to follow its progress,
And like magic my delivery arrived on Friday 6/3/26 at 11am at my door,
I was amazed to see my order it’s only been 6 days
I couldn’t wait to unpack and get the units running,
Now this is a first for me, …….and I’ve worked in the freight industry for decades and never seen items packaged like this,
The units were both double boxed, with both foam and a new to me bubble packaging to ensure the best possible chance of a safe delivery,
Now this is the best part,………
Me being an old bloke that’s never been known to read instructions in the past, ……..
I did read the booklet and followed each step along the way to ensure the best possible experience

I have unpacked and placed each unit where I thought they would be ok, However after sending pics to Manny he suggested other possible places which I will do to give the units an even better chance to maximise their efficiency

I your looking for an, Air Purifier Contact” Air Repair Purifiers” your first choice I’m sure you won’t be disappointed.

Thankyou
Manny for all your help it’s greatly appreciated 🙏

Kind Regards
Andrew Pickles

Faulty unit straight out of the box and they’re refusing to provide a prepaid shipping label, saying it’s a 30 days return policy and I have to pay for the postage out of the refund I am due. Refusing to discuss and now saying they’re sending a replacement regardless if I want it or not under the warranty. Do not due business with these people they are now harassing me. Poor product and appalling customer service. ** UPDATE** Shortly after their response below Airrepair then reported this review to Trustpilot for defamation, after a short review Trustpilot reinstated the review unedited. **2nd UPDATE** Thank you for your response, Manny.
For clarity, the refund was issued by my bank, not Airrepair. I appreciate you confirming separately that your refund processes have since been updated as a result of this situation.
I also note your request for this review to be removed; however, I will be leaving it in place as it reflects my experience at the time.

Bought the Pro for our open plan area. It took a day or two, but once it settled in clear improvement. Bigger space feels noticeably less stuffy.

Paid for what i got. Clean design, solid performance. Doesn’t dominate the room visually, which is a massive win.