Alensa.ie Reviews 

1.367
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Always great service, fast delivery to Ireland & best prices. Buying my lenses from Alensa for 2 yrs now, highly recommend. Thank you so much Alensa!

Beoordeeld met 5 van de 5 sterren

Flawless from start to finish. I ordered a pair of sunglasses that I'd had my eye on for a while. Ordered on the Saturday evening, I received them on the Tuesday. Well packaged and they look fab! I've... Toon meer

Beoordeeld met 5 van de 5 sterren

usually great but on this occasion my parcel has never showed up. It has been marked as out for delivery the last 6 days with no sign of it anywhere and cannot be located *edit* After speaking wit... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

First started ordering contacts and they’ve always delivered on time and never had issues with the quality of care, the product it self etc. I have also purchased prescription glasses as I needed an e... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Contactlenzen leverancier
  2. Brillengroothandelaar
  3. Zonnebrillenwinkel

Over Alensa.ie

Geschreven door het bedrijf

Free Delivery over 59€
Delivery is free for all orders over 59€ and starts at just 4€ for other orders. Tracking numbers are provided with all orders, and most are delivered in less than 3 business days.

Free Gifts over €80
Choose an exciting gift with your purchase over €80. Gifts are changing often, so stay tuned.

Prompt Dispatch
We process over 200.000 orders each month, and we’re proud to dispatch nearly 98% of these orders the same day.

Always Low Prices
We are committed to offering you the lowest competitive price on the market, and if you find a better offer, we’ll match it.

No.1 European Contact lenses supplier
We are proud to have the Largest stock of contact lenses and their accessories in Europe, which allows us to maintain low prices and perfect service because of the immediate dispatch.

High Quality Frames
We stock original products only from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from more than 80 brand names, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. We have all frames in our stocks and ready for immediate dispatch.

TOP Quality of Spectacle Lenses
We have all spectacle lenses custom-made for you in Europe. To do so, we work with world-leading lens manufacturers like Zeiss, Adrial or Essilor. Our doctors keep the highest standards in the production and assembly of prescription glasses.

Alensa.ie
The knowledge and experience we have gained from 20 years on the market has helped us develop an extensive catalogue of products, a dedicated customer service team, and milions of satisfied customers.

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(1.367)

124 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Great service always

Always great service, fast delivery to Ireland & best prices. Buying my lenses from Alensa for 2 yrs now, highly recommend. Thank you so much Alensa!

28 juli 2026
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Worst experience ever

Worst experience ever. Ordered prescribed glasses with sun clips. It took them much longer to send it than they are saying in their website. Then I received glasses faulty, completely out of shape so I sent it back. But they lost it and I had to wait another month(as per their rules) before I could claim my money back. All of that took over two monts. Summer is nearly over and im here with no sunglasses. At least I just finaly got my money back.

5 augustus 2026
Review zonder uitnodiging
Beoordeeld met 5 van de 5 sterren

Flawless from start to finish

Flawless from start to finish. I ordered a pair of sunglasses that I'd had my eye on for a while. Ordered on the Saturday evening, I received them on the Tuesday. Well packaged and they look fab! I've actually sent the website onto a few friends, I'll definitely be using them again.

14 juli 2026
Review zonder uitnodiging
Beoordeeld met 4 van de 5 sterren

Спасибо 🌷

Быстрая доставка, хорошие цены , часто бывают скидки.

17 juli 2026
Logo Alensa.ie

Antwoord van Alensa.ie

Спасибо за отзыв! Очень рады, что вы оценили нашу доставку, цены и акции. Будем с нетерпением ждать ваших новых заказов!

Beoordeeld met 5 van de 5 sterren

Bardzo szybka wysylka

Bardzo szybka wysylka. Nigdy mnie nie zawiedli

10 juli 2026
Logo Alensa.ie

Antwoord van Alensa.ie

Pani Karolino, bardzo dziękujemy za tak przemiłą opinię! Zaufanie stałych Klientów to dla nas największy powód do dumy. Cieszymy się, że po raz kolejny wszystko przebiegło sprawnie i błyskawicznie. Do zobaczenia przy kolejnym zamówieniu!

Beoordeeld met 5 van de 5 sterren

Great service

Great service, very reasonable prices and really fast delivery.

9 juli 2026
Logo Alensa.ie

Antwoord van Alensa.ie

Hi Malgorzata,

Thank you for the wonderful review! We are delighted to know that our pricing, delivery, and overall service met your expectations. We deeply appreciate your business and look forward to serving you again.

Kind regards,
Alensa Team

Beoordeeld met 5 van de 5 sterren

Lenses that I wanted at a competitive…

Lenses that I wanted at a competitive price and very quick delivery - what more could you want

9 juli 2026
Logo Alensa.ie

Antwoord van Alensa.ie

Hi,

Thank you so much! We couldn't agree more, getting your favorite lenses delivered fast and at a great price is what it's all about. We really appreciate your feedback and look forward to your next order!

Kind regards,
Alensa Team

Beoordeeld met 5 van de 5 sterren

Always so good the service is 5* best…

Always so good the service is 5* best comparative prices great selection and everything you need at the ready thank you team Alenza

7 juli 2026
Logo Alensa.ie

Antwoord van Alensa.ie

Hi Elaine,

Thank you so much for the glowing 5-star review! The whole team at Alensa is thrilled to hear that you love our selection, prices, and service. We truly appreciate your support and look forward to your next order!

Kind regards,
Alensa Team

Beoordeeld met 5 van de 5 sterren

Product is great you’d hardly notice…

Product is great you’d hardly notice them

Free gift was a nice touch

26 juni 2026
Logo Alensa.ie

Antwoord van Alensa.ie

We're so glad to hear you're pleased with the product and found the free gift to be a nice addition! Your positive feedback truly makes our day.

Beoordeeld met 5 van de 5 sterren

Extremely clear website & ordering…

Extremely clear website & ordering technology.
Prompt response & delivery.
Highly recommended.

3 juli 2026
Logo Alensa.ie

Antwoord van Alensa.ie

Thank you so much for your wonderful review!

We have put a lot of work into ensuring our website and ordering technology are as seamless and user-friendly as possible, so it is incredibly rewarding to hear that reflected in your experience. Ensuring a prompt response and speedy delivery will always be our top priorities.

We truly appreciate your high recommendation and look forward to welcoming you back!

Kind regards,
Alensa Team

Beoordeeld met 5 van de 5 sterren

Everything was great

Everything was great

25 juni 2026
Logo Alensa.ie

Antwoord van Alensa.ie

Thank you so much for the feedback!

We are thrilled to hear that everything went perfectly with your experience. We look forward to serving you again soon!

Alensa Team

Beoordeeld met 1 van de 5 sterren

Phone numbers not working... Not responding to messages, No explanation

Phone numbers not working, Not responding to emails / messages ... no answer Friday afternoon... closed Sat & Sun ( fair enough) Closed again on Monday 06.07.2026 for a Czech Bank holiday... Which is fine, just zero notification of it on Ireland facing website, UK or any other variant I tried ... so it's now day 5 of being unable to contact them re an issue I have for an order... It's slightly taking the P*** .... Definitely not using them again

7 juli 2026
Review zonder uitnodiging
Logo Alensa.ie

Antwoord van Alensa.ie

Hello,

Thank you for reaching out and sharing your feedback. We understand your frustration regarding the communication delay over the last few days, especially while you are waiting to resolve an issue with your order.

To provide some context, our main customer support operations were closed over the weekend and on Monday, July 6th, in observance of a regional public holiday. We recognize that this holiday schedule was not clearly updated on our UK and Ireland websites, and we appreciate you bringing this communication gap to our attention so we can improve our international notifications moving forward.

Our teams are now back online and actively working through the backlog of inquiries. We want to make things right and get your order sorted out as quickly as possible.

Please reply here with your order number or send us a direct message with your contact details so we can locate your account and prioritize your request immediately.

Thank you for your patience.

Kind Regards,
Alensa Team

Beoordeeld met 5 van de 5 sterren

atendeu todas minhas expectativas .a…

atendeu todas minhas expectativas .a entrega foi bem rápida tbm

16 juni 2026
Logo Alensa.ie

Antwoord van Alensa.ie

Ficamos muito felizes em saber disso! Nosso compromisso é garantir a melhor experiência e total agilidade na entrega. Agradecemos muito pela confiança e pela avaliação!

Beoordeeld met 5 van de 5 sterren

Great Service as always

Good products, good prices, extremely fast delivery. Need I say more!

11 juni 2026
Logo Alensa.ie

Antwoord van Alensa.ie

Hi Tom,

Thanks for choosing us, and we'll be ready to deliver the same great experience on your next order.

Kind regards,
Alensa Team

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