Alensa.ie Reviews 

1.368
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Always great service, fast delivery to Ireland & best prices. Buying my lenses from Alensa for 2 yrs now, highly recommend. Thank you so much Alensa!

Beoordeeld met 5 van de 5 sterren

Flawless from start to finish. I ordered a pair of sunglasses that I'd had my eye on for a while. Ordered on the Saturday evening, I received them on the Tuesday. Well packaged and they look fab! I've... Toon meer

Beoordeeld met 5 van de 5 sterren

usually great but on this occasion my parcel has never showed up. It has been marked as out for delivery the last 6 days with no sign of it anywhere and cannot be located *edit* After speaking wit... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

First started ordering contacts and they’ve always delivered on time and never had issues with the quality of care, the product it self etc. I have also purchased prescription glasses as I needed an e... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Contactlenzen leverancier
  2. Brillengroothandelaar
  3. Zonnebrillenwinkel

Over Alensa.ie

Geschreven door het bedrijf

Free Delivery over 59€
Delivery is free for all orders over 59€ and starts at just 4€ for other orders. Tracking numbers are provided with all orders, and most are delivered in less than 3 business days.

Free Gifts over €80
Choose an exciting gift with your purchase over €80. Gifts are changing often, so stay tuned.

Prompt Dispatch
We process over 200.000 orders each month, and we’re proud to dispatch nearly 98% of these orders the same day.

Always Low Prices
We are committed to offering you the lowest competitive price on the market, and if you find a better offer, we’ll match it.

No.1 European Contact lenses supplier
We are proud to have the Largest stock of contact lenses and their accessories in Europe, which allows us to maintain low prices and perfect service because of the immediate dispatch.

High Quality Frames
We stock original products only from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from more than 80 brand names, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. We have all frames in our stocks and ready for immediate dispatch.

TOP Quality of Spectacle Lenses
We have all spectacle lenses custom-made for you in Europe. To do so, we work with world-leading lens manufacturers like Zeiss, Adrial or Essilor. Our doctors keep the highest standards in the production and assembly of prescription glasses.

Alensa.ie
The knowledge and experience we have gained from 20 years on the market has helped us develop an extensive catalogue of products, a dedicated customer service team, and milions of satisfied customers.

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(1.368)

124 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very efficient and excellent delivery…

Very efficient and excellent delivery times

19 maart 2026
Logo Alensa.ie

Antwoord van Alensa.ie

Hi Fikat,

Efficiency and reliable delivery times are something we genuinely care about here — so thank you for noticing and for sharing this! Really glad it all came together well.

We'd love to welcome you back soon.

Best regards,
Aoife
Alensa Customer Care Team

Beoordeeld met 5 van de 5 sterren

Very quick service

Very quick service and delivery

17 maart 2026
Logo Alensa.ie

Antwoord van Alensa.ie

Dear customer,

Thank you! Quick service and fast delivery is exactly what we aim for with every Alensa order, and it's great to hear it worked out that way.

We hope to see you again soon.

Best regards,
Aoife
Alensa Customer Care Team

Beoordeeld met 1 van de 5 sterren

AVOID THIS SHOP

AVOID THIS SHOP! Terrible customer service, and massive delays. They promised to honor my custom request if I returned my glasses, only to go back on their word later. They claim they can't do anything beyond the basic prescription now—a total lack of logic and professional integrity. Save your money and go elsewhere.

12 februari 2026
Review zonder uitnodiging
Logo Alensa.ie

Antwoord van Alensa.ie

Hi Pawel, thank you for bringing this to our attention. We're truly sorry to hear about the experience you had with your glasses order — we understand how disappointing it must be when a commitment does not go as expected. We take feedback like this very seriously and would like to review what happened. Please contact us at info@alensa.ie so we can look into your case and find the best way forward. Kind regards, Your Alensa Team

Beoordeeld met 5 van de 5 sterren

Was a regular costumer I absolutely…

Was a regular costumer I absolutely love this online store. Many options, competitive prices, very fast delivery for cork under 4 days. Will always keep purchasing from them.

11 maart 2026
Logo Alensa.ie

Antwoord van Alensa.ie

Thanks so much, Giulliana! We're delighted to hear that your orders are arriving in Cork so quickly, and that our prices and product selection continue to hit the mark. We really appreciate your loyalty and look forward to seeing you back on Alensa soon! Kind regards, Your Alensa Team

Beoordeeld met 5 van de 5 sterren

First started ordering contacts and…

First started ordering contacts and they’ve always delivered on time and never had issues with the quality of care, the product it self etc. I have also purchased prescription glasses as I needed an emergency pair it’s over a year now and that pair is my staple. Lense needs replacing (through my own fault) but the frame is in good shape.

11 december 2025
Logo Alensa.ie

Antwoord van Alensa.ie

Hi Kimberley, we really appreciate your kind words! It's great to hear your prescription glasses have held up so well over the past year — that's exactly what we aim for. Thank you for trusting us with your eye care needs — we look forward to seeing you again! Kind regards, Your Alensa Team

Beoordeeld met 5 van de 5 sterren

I have to say that this company is…

I have to say that this company is excellent. They have corrected anything I’ve ever complained about nearly instantly, they are driven for customer satisfaction. They deserve top marks please keep up the great work.

14 maart 2026
Review zonder uitnodiging
Logo Alensa.ie

Antwoord van Alensa.ie

We appreciate your wonderful feedback! Knowing that our team has consistently resolved any issues quickly means a great deal to us. Customer satisfaction is truly at the heart of everything we do, and we'll certainly keep up the great work — thank you for the encouragement! Kind regards, Your Alensa Team

Beoordeeld met 5 van de 5 sterren

Excellent service as usual.Would highly…

Excellent service as usual.Would highly recommend.Thank you.

27 februari 2026
Logo Alensa.ie

Antwoord van Alensa.ie

We're so glad to hear from you again, Lucy! Consistent, excellent service is what we strive for every time, so it's wonderful to know we're delivering on that. Your recommendation means the world to us — we look forward to your next order! Kind regards, Your Alensa Team

Beoordeeld met 5 van de 5 sterren

Fantastic service

Fantastic service. Very quick delivery. Website is very user friendly. I'd definitely recommend Alensa to my friends.

26 februari 2026
Logo Alensa.ie

Antwoord van Alensa.ie

Thank you for your wonderful review, Jill! We're glad the delivery was quick and that you found our website easy to navigate. We'd love to welcome your friends to Alensa too — thank you so much for the recommendation! Kind regards, Your Alensa Team

Beoordeeld met 5 van de 5 sterren
Logo Alensa.ie

Antwoord van Alensa.ie

We really appreciate your kind words, Louise, and thank you for the recommendation! It's great to know you're happy with our service — we look forward to serving you again very soon. Kind regards, Your Alensa Team

Beoordeeld met 5 van de 5 sterren

Great service

Great service, no delay, great service.

27 februari 2026
Logo Alensa.ie

Antwoord van Alensa.ie

Thanks so much, Marie! We're delighted to hear your order arrived without any delay — fast, reliable delivery is something we work hard on with every single order. We look forward to your next visit! Kind regards, Your Alensa Team

Beoordeeld met 5 van de 5 sterren
Logo Alensa.ie

Antwoord van Alensa.ie

Thank you for the kind words! We're thrilled you're happy with both the quality and the pricing — offering excellent value on top eye care products is what drives us every day. We look forward to your next order! Kind regards, Your Alensa Team

Beoordeeld met 5 van de 5 sterren

usually great but on this occasion my…

usually great but on this occasion my parcel has never showed up. It has been marked as out for delivery the last 6 days with no sign of it anywhere and cannot be located

*edit* After speaking with An Post it was misplaced by one of their drivers and was found a few days later in their depot so recieved it eventually. Alensa were great in helping me with this offering a refund or replacement but thankfully it arrived anyway. Products great as always!

19 februari 2026
Logo Alensa.ie

Antwoord van Alensa.ie

Dear Niamh,

we are sorry to hear that and we do apologize deeply for the inconveniences caused. We have checked the delivery details and we see there was a delivery attempted on 26.02, and another attempt to deliver will be done today.

We are going to contact you via an email to further assess the issue and have it sorted out to your satisfaction.

Beoordeeld met 4 van de 5 sterren

I would have giving them 5 stars if the…

I would have giving them 5 stars if the price was little smaller they’re more expensive than other site but they beat them with the delivery time! They’re the best I got my lenses two days later so thank you v much

25 februari 2026
Logo Alensa.ie

Antwoord van Alensa.ie

Thank you so much for your feedback, Mira, and we're really glad your lenses arrived in just two days! We hear you on pricing — we work hard to offer the best possible value alongside our fast delivery, and your feedback helps us keep improving. We hope to see you back soon!
Kind regards, Your Alensa Team

Beoordeeld met 5 van de 5 sterren

Super

Super, perfect..

23 februari 2026
Logo Alensa.ie

Antwoord van Alensa.ie

So glad to hear it, Milan! Perfect orders every time — that's exactly what we aim for. We look forward to having you back on Alensa. Kind regards, Your Alensa Team

Beoordeeld met 5 van de 5 sterren

Excellent

Thanks again for a fast and smooth delivery

19 februari 2026
Logo Alensa.ie

Antwoord van Alensa.ie

Thank you, Nancy! We’re delighted your delivery was fast and smooth — that’s the experience we always strive for. Hope to see you back soon! Kind regards, Your Alensa Team

Beoordeeld met 5 van de 5 sterren

Next day delivery

Next day delivery, excellent again

15 januari 2026
Logo Alensa.ie

Antwoord van Alensa.ie

What a lovely note, DM — next day delivery, excellent again says it all! We’re delighted to have you as a returning customer. See you next time! Kind regards, Your Alensa Team

Beoordeeld met 5 van de 5 sterren

150%

Reliable.speedy.quality product.Have been using Alensa for many years and promoted same to friends.

20 februari 2026
Logo Alensa.ie

Antwoord van Alensa.ie

Thank you so much, Mary! Reliable, speedy, and recommended to friends — that means the world to us. We’re proud to be your go-to for contact lenses. See you again soon! Kind regards, Your Alensa Team

Beoordeeld met 5 van de 5 sterren

Quick delivery and super prices

Quick delivery and super prices. It would be helpful if you have a category for contact lenses with less pfas.

20 februari 2026
Logo Alensa.ie

Antwoord van Alensa.ie

We appreciate the kind words, Angie! Great to hear the delivery was quick and the pricing hit the mark. Your suggestion about a contact lens category filter is noted — great feedback! Kind regards, Your Alensa Team

Beoordeeld met 5 van de 5 sterren

Great products and fast delivery.

Great products and always a good stock of products available. Fast delivery. Have ordered previously and will continue to order with Alensa.

16 februari 2026
Review zonder uitnodiging
Logo Alensa.ie

Antwoord van Alensa.ie

Thank you, Georgina! It’s wonderful to hear you keep coming back — great stock and fast delivery is what we work hard to deliver every time. We look forward to your next order! Kind regards, Your Alensa Team

Beoordeeld met 5 van de 5 sterren

Great as always!

Great as always, fast delivery, hassle free!

4 februari 2026
Logo Alensa.ie

Antwoord van Alensa.ie

Always a pleasure, Samira! Fast delivery and hassle-free ordering — exactly what we aim for every time. We look forward to your next visit! Kind regards, Your Alensa Team

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