Alensa.ie Reviews 

1.370
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Always great service, fast delivery to Ireland & best prices. Buying my lenses from Alensa for 2 yrs now, highly recommend. Thank you so much Alensa!

Beoordeeld met 5 van de 5 sterren

Flawless from start to finish. I ordered a pair of sunglasses that I'd had my eye on for a while. Ordered on the Saturday evening, I received them on the Tuesday. Well packaged and they look fab! I've... Toon meer

Beoordeeld met 5 van de 5 sterren

usually great but on this occasion my parcel has never showed up. It has been marked as out for delivery the last 6 days with no sign of it anywhere and cannot be located *edit* After speaking wit... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

First started ordering contacts and they’ve always delivered on time and never had issues with the quality of care, the product it self etc. I have also purchased prescription glasses as I needed an e... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Contactlenzen leverancier
  2. Brillengroothandelaar
  3. Zonnebrillenwinkel

Over Alensa.ie

Geschreven door het bedrijf

Free Delivery over 59€
Delivery is free for all orders over 59€ and starts at just 4€ for other orders. Tracking numbers are provided with all orders, and most are delivered in less than 3 business days.

Free Gifts over €80
Choose an exciting gift with your purchase over €80. Gifts are changing often, so stay tuned.

Prompt Dispatch
We process over 200.000 orders each month, and we’re proud to dispatch nearly 98% of these orders the same day.

Always Low Prices
We are committed to offering you the lowest competitive price on the market, and if you find a better offer, we’ll match it.

No.1 European Contact lenses supplier
We are proud to have the Largest stock of contact lenses and their accessories in Europe, which allows us to maintain low prices and perfect service because of the immediate dispatch.

High Quality Frames
We stock original products only from all the major manufacturers. Our online shop offers more than 19,000 models of glasses and sunglasses from more than 80 brand names, including Ray-Ban, Polaroid, Crullé, Carrera, Hugo Boss, Tommy Hilfiger and Prada. We have all frames in our stocks and ready for immediate dispatch.

TOP Quality of Spectacle Lenses
We have all spectacle lenses custom-made for you in Europe. To do so, we work with world-leading lens manufacturers like Zeiss, Adrial or Essilor. Our doctors keep the highest standards in the production and assembly of prescription glasses.

Alensa.ie
The knowledge and experience we have gained from 20 years on the market has helped us develop an extensive catalogue of products, a dedicated customer service team, and milions of satisfied customers.

Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,7

Alle reviews

(1.370)

127 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Very efficient service.

I ordered contact lenses and they arrived within 2 days. Service is very efficient.

26 februari 2025
Logo Alensa.ie

Antwoord van Alensa.ie

Hello Vincent,

Thank you for your positive review. It is very appreciated.
We are glad to hear that your experience with Alensa was a good one and that your parcel has arrived quickly and on time.
Thank you for the support!

Kind regards,
Alensa

Beoordeeld met 5 van de 5 sterren

Fast efficient

Fast efficient

24 februari 2025
Logo Alensa.ie

Antwoord van Alensa.ie

Hello Louise,

Thank you for your positive review. It is very appreciated.
We are glad to hear that your experience with Alensa was a good one and that you found our service to be fast and efficient.
Thank you for the support!

Kind regards,
Alensa

Beoordeeld met 5 van de 5 sterren

First time customer

First time customer, first experience is excellent in terms of communication and speed of delivery. Keep this up and you will have a longterm loyal customer. Thank you.

20 februari 2025
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Antwoord van Alensa.ie

Hello, thank you for the positive review! We are glad that your first experience with Alensa was a great one. We’ll continue to provide excellent service, and we look forward to having you as a loyal customer. Alensa wishes you a nice day!

Beoordeeld met 5 van de 5 sterren

All good

All good, very fast delivery, any problems :)

20 februari 2025
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Antwoord van Alensa.ie

Hello, thank you for your review! We are glad you were happy with the delivery. If you ever need anything, please feel free to contact us. We are always here to help! 🙂

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, ordered on Wednesday and delivered on Friday, will definitely use Alensa again

19 februari 2025
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Antwoord van Alensa.ie

Hello, thank you for your positive review. We are glad to hear that you were happy with our service and the delivery. We truly appreciate your support and look forward to serving you again in the future!

Beoordeeld met 5 van de 5 sterren

Speed of delivery

Speed of delivery

18 februari 2025
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Antwoord van Alensa.ie

Hello Patricia,

Thank you for the positive review. We are glad to hear that your experience with Alensa was a good one and that you are happy with the delivery speed.
We look forward to serving you again in the future as well!

Kind regards,
Alensa

Beoordeeld met 5 van de 5 sterren

Fast delivery

Fast delivery, couldn't fault it!

14 februari 2025
Review zonder uitnodiging
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Antwoord van Alensa.ie

Hello Roisin,

Thank you for the positive review. We are glad to hear that your experience with Alensa was a good one and that you are happy with the delivery speed.
We look forward to serving you again in the future as well!

Kind regards,
Alensa

Beoordeeld met 5 van de 5 sterren

Arrived super fast and great bonus gift…

Arrived super fast and great bonus gift included

14 februari 2025
Logo Alensa.ie

Antwoord van Alensa.ie

Hello, thank you for the positive review. It is good to hear that your parcel has arrived quickly and that you enjoyed the gift included in your order. Your feedback is very appreciated and we look forward to serving you again! Alensa wishes you a nice day.

Beoordeeld met 5 van de 5 sterren

First time to use Alensa

First time to use Alensa, bought a trial set of contacts (5 lenses) which were significantly cheaper than my usual brand. Easy to order and arrived really quickly. Lenses nice and comfortable too. Will be using them from now on

14 februari 2025
Logo Alensa.ie

Antwoord van Alensa.ie

Hello Zephra, thank you for the positive review. We are glad to hear that you had a good first experience with Alensa and that you found our prices, ordering process, and delivery speed to your satisfaction. We truly appreciate your support and look forward to serving you again in the future. Have a great day!

Beoordeeld met 5 van de 5 sterren

SUPER SERVICE ALWAYS

SUPER SERVICE ALWAYS

12 februari 2025
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Antwoord van Alensa.ie

Hello Elizabeth, thank you for the positive review. We are glad to hear that you are satisfied with our service and we look forward to serving you again soon!

Beoordeeld met 5 van de 5 sterren

Quick as always

Quick service

11 februari 2025
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Antwoord van Alensa.ie

Hello, thank you for the positive review. We are glad to hear that you are satisfied with our delivery speed and we look forward to serving you again soon!

Beoordeeld met 5 van de 5 sterren

Excellent service

Easy to use and fast delivery

11 februari 2025
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Antwoord van Alensa.ie

Hello, thank you for the positive review. We are glad to hear that you found our service to be good and our website to be easy to use. We look forward to serving you again in the future as well!

Beoordeeld met 1 van de 5 sterren

Customer service

Hi, I didn’t get my order. Try to contact customer service but no answer. I’m really disappointed

3 februari 2025
Logo Alensa.ie

Antwoord van Alensa.ie

Hello,

We're really sorry about any incoinvenice caused while waiting for the arrival of your order.
We see that you reached out to us on Friday afternoon, and since our customer service team is unavailable over the weekend, we got back to you first thing on Monday morning. It looks like your parcel has since been delivered as of now, but if there's anything else we can assist with, please don’t hesitate to reach out.
We appreciate your patience and your support.

Kind regards,
Alensa

Beoordeeld met 5 van de 5 sterren

Excellent service.

Excellent service.
Very quick fulfilment with very competitive prices.
What’s not to like!

10 februari 2025
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Antwoord van Alensa.ie

Hello, thank you for the positive review. We are glad to hear that you found our service to be good and that you are happy with the prices that we offer. We look forward to serving you again in the future as well!

Beoordeeld met 5 van de 5 sterren

Let down by my usual lens provider

Let down by my usual lens provider. Discovered this company online. Good service and speedy delivery.

7 februari 2025
Logo Alensa.ie

Antwoord van Alensa.ie

Hello, thank you for the positive review. We are glad to hear that you are happy with our services and the delivery speed. Your support is appreciated and we look forward to serving you again soon!

Beoordeeld met 5 van de 5 sterren

Very fast delivery!

31 januari 2025
Logo Alensa.ie

Antwoord van Alensa.ie

Hello, thank you for the positive review. We are glad to hear that you are happy with our services and the delivery speed. Your support is appreciated and we look forward to serving you again soon!

Beoordeeld met 5 van de 5 sterren

Very easy to order lenses and solutions…

Very easy to order lenses and solutions with a super quick delivery , I will be using this company again.

5 februari 2025
Logo Alensa.ie

Antwoord van Alensa.ie

Hello, thank you for your positive review. We are glad to hear that you found the ordering process easy and that your package had arrived quickly. We look forward to serving you again in the future!

Beoordeeld met 5 van de 5 sterren
Logo Alensa.ie

Antwoord van Alensa.ie

Hello, thank you for your review! We are glad to hear that your experience with Alensa has been a good one. We appreciate your support and look forward to serving you again!

Beoordeeld met 5 van de 5 sterren

Fab!

Delivery was quick and package came in perfect condition, contacts are also fairly easy to get in as someone who usually struggles

4 februari 2025
Logo Alensa.ie

Antwoord van Alensa.ie

Hello, thank you for your review! We are happy to hear that your order arrived quickly and in perfect condition. It is also great to know that you are happy with the recieved lenses. We appreciate your support and look forward to serving you again!

Beoordeeld met 5 van de 5 sterren

Good service

Good service

31 januari 2025
Logo Alensa.ie

Antwoord van Alensa.ie

Hello,

Thank you for taking the time to leave a positive review.
We are glad to hear that you are satisfied with our service. We look forward to serving you in the future as well!

Kind regards,
Alensa

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