AllBuy Reviews 56

Ordered a replacement bulb two months ago. Charged but did not receive. I sent an email and no response.
Just sent another email. 😡

this company is nothing but a scam avoid this of web site they charge you you will never receive anything

I can't find an email address or phone # for this company and like all of you, I have an order issue. Can one of you be kind enough to provide this company's email address and/or phone #?

I did not receive the product as advertised and It was not inexpensive. I tried to contact the company to discuss my options they did not return my emails or attempt in anyway to rectify the situation. I am incredibly disappointed with this company and their lack of customer service.

Fake. Don't buy from AllBuy
AllBuy claims a very liberal refund, exchange, and warranty. But this is fake.

I bought a product that was defective.

Took my order and payment may 24th and still no product.
I have sent 3 emails w mo response

I bought 7 items on the ALLBUY app. The prices were too good to be true! My payment went through successfully and after checking a couple of days later ALL SEVEN ITEMS WERE REMOVED! It said 'refund successful' with NO other explanation as to why my items were being refunded!
I emailed customer service to find out why my items were refunded. This was the email reply I recieved:
Lucky (allbuy)
Dec 11, 09:37

Dear customer,
really sorry that the item you ordered was sold out. so your order was refunded.

Sorry for the inconvenience. and thanks for your support and buying.

have a nice weekend.
I did NOT have a nice weekend! I checked my MasterCard bill and it showed the amount was successfully paid but after giving the benefit of the doubt and checking this months bill THERE STILL IS NO REFUND!!!
I am so upset and angry at this lack of service, lack of answers, lack of everything expected from any service providing company!
I have sent one more email to ALLBUY to try to redeem themselves and return the money they STOLE from me. If they do not, I intend on seeking legal action. As well I will be posting on any and all sites I can possibly find to exploit this fake company for what it really is.

Thanks for nothing ALLBUY you should change your name to ALLSCAM!
Best Regards,
Allbuy

Ordered two car usb chargers.One arrived doa. The other one mentioned that it has three outputs 1,2, and 2.1 A.
It was a team order so somebody of the team opened it.It was a fake product all the three usb ports were connected through a single cable delivering the same amount of power.Moreover there were no security for overcharging making it practically useless and dangerous for any device.
I exchanged more than a dozen emails with their customer support. They requested more and more to prove the facts and finaly they claimed that if it works it is ok and asked me to return it but i should cover the return cost and it was not refundable.
The overall experience was very bad.I came up with te impression that they are trying to fool me and gain time with rediculous demands.
I stop contacting their customer support and Opening a claim in paypal, hoping for the best.
I cant imagine their reaction at a most serious case (eg phone return procedure).
As a conclusion avoid any dealing with them at all cost.

I purchased a Mi Band for a friend as a christmas present, it is now end of January and I have still yet to receive the product. First I was told that they were out of stock and now they stay the product is stuck in Malaysia. This company is an absolute scam. I have asked for refunds and do not want their product or their business and the only replies I get is for me to continue waiting. Do not buy from Allbuy!

Good Prices but very bad support!
I had an issue with my headphones after occasionally using it for 3 month (left speaker is dead),which is really a production defect since i only use it at my desk rarely.
After countless exchanges of videos and pictures they only tried to push the fault back to me. Like i damage the headphone or that i have to "expect" it to break after using it occasionally.
Also refused to stick to their own warranty and return policy.
Next time will definitely order somewhere else!

AllBuy claims a very liberal refund, exchange and warranty. But this is fake.

I bought a product that was defective. AllBuy will continue to ask for videos until you give up. Issue was resolved through a PayPal dispute.

Actually i bough earphones for Rs.1000 from india. In Next day after payment they have cancelled my order and it was shown as RefundSucess. But i didn't get my money back . Even in mails also they didn't replied. All AllBuy is fake fake. Please don't buy from this site friends

After more than 3 month I'm still waiting for my order.
Allbuy.com isn't reacting to my requests anymore.
What a poor shop!

Order was never delivered. After three months order seems to be stuck in Malaysia. Refund is not processed. DO NOT SHOP HERE!!!

I ordered about 6 items over the last few months from Germany. Everything came as fast as possible, as its been sent from China. It´s always a good price and they don´t spam my email account. 10/10 would order again.

I ordered 6 items (5 different items, 1 twice) from Allbuy on June 11th. It is July 22nd and I have received 2 items out of the 6. no news about the other ones, Allbuy customer support keeps telling me to "please wait more". No tracking info, no updates, nothing.

In the meantime, I was able to order other products from GearBest (one of AllBuy's competitor) and got my products shipped and delivered in 13 days! I am getting close to 45 days with Allbuy, this is unacceptable.

It is one thing to have long delays (which I was expecting since the products are shipped from China), but it's another to keep your customers in the dark. They either sell products they do not have in stock, or simply do not ship fast enough, I don't know.

If you find their products interesting, look on the Net, there are other (and better) alternatives than this company.

I will not buy from again, despite their great prices.
I'd rather pay a little more and make sure I actually get the products I paid for.