Allermi Reviews 

Antwoord van Allermi

20 mei 2026

Hi Roy,

Thank you so much for sharing this—we’re so happy to hear Allermi has made such a difference for you! Being able to sleep and breathe comfortably again is exactly what we hope for.

We’re also glad our team was able to help you find the right formula. We truly appreciate your support and are so happy to have you as part of the Allermi community!

Antwoord van Allermi

20 mei 2026

Hi Ashley,

We’re sorry to hear about your experience and appreciate you sharing your feedback. We take all concerns seriously and always aim to provide safe, effective care along with strong support for our customers.

If you haven’t already, please email us at info@allermi.com so our team can take a closer look and better understand what happened. We’re here to help and would appreciate the opportunity to review your situation further.

Antwoord van Allermi

5 feb 2026

We’re sorry to hear about your experience and appreciate you sharing your feedback.

When you signed up for the free 5-day sample, the selection included enrollment in an auto-refill subscription, which is disclosed during checkout. This means a full-size order is automatically processed after the sample period unless the subscription is canceled beforehand.

Our records show that the cancellation request was received after the full-size order had already processed. Per our policy, orders that have entered processing cannot be canceled or refunded, which is why the shipment was sent and the charge applied.

We’re also sorry to hear the sample didn’t work for you. Since Allermi is fully customized, we’re able to make recommendations or adjust your formula to better meet your needs if desired.

We value patient feedback and appreciate you taking the time to share your experience.

Antwoord van Allermi

5 feb 2026

We are so sorry to hear of your recent diagnosis of a nasal septal perforation. Nasal septal perforation due to nasal spray use is exceedingly rare and almost always results from long-term nasal trauma or improper spray technique—especially when combined with other risk factors, such as a history of intranasal drug use, severe untreated chronic inflammation, prior nasal trauma or surgery, or improper spray technique.

Septal perforation due to Allermi use in patients without significant predisposing risk factors, using our formulation, delivery method and proper recommended technique is highly improbable.

Septal perforation was an occasional side effect noted with very early corticosteroid nasal sprays, primarily from the 1980s, that were considerably more caustic to the nasal lining, were formulated in an irritating and over-drying alcohol-based solvent and alcohol-based preservative solution, and were delivered to the nasal passages in high-velocity aerosolized form from dispensers that could easily and readily direct their aerosol jet to the septum, which is comprised of cartilage. These nasal sprays are no longer available.

In contrast, Allermi uses an alcohol-free, aqueous formulation in a bottle that delivers a gentle, broad spray-mist. Our active ingredients are carefully titrated and micro-dosed to prevent irritative side-effects to the nasal lining (including oxymetazoline, which is an intranasal decongestant that we strictly use in micro-dosages). When used correctly (not angled towards the septum) and as prescribed (not overused), the chance of developing a nasal septal perforation with any of the ingredients in Allermi is extremely unlikely.

As with any nasal spray, proper spray technique is crucial. The bottle should be shaken well before use, then, in the nose-to-toes position, the nozzle should be inserted as deeply as comfortable and pointed straight back into the nostril, towards the eye—not angled inward toward the septum. All of these steps help avoid contact with the nasal septum and ensure the medication is delivered safely and effectively. The method of directing the nozzle away from the septum is the clinically-accepted method of preventing irritation to the septum with nasal spray use.

If you have been diagnosed with a nasal septal perforation or if one is suspected, we ask our patients discontinue use and be evaluated by an ENT specialist. Since nasal sprays can irritate a pre-existing septal perforation, we require ENT clearance to use Allermi in any patient with a pre-existing nasal septal perforation.

Antwoord van Allermi

10 dec 2025

Hi Shayla, thank you for taking the time to share this feedback — we truly appreciate it, and are sorry that you are frustrated with our business model.

After looking further into your account, we found that your email requesting cancellation came in after your order had already processed. We are unable to cancel orders once they've processed, as per our Cancellation Policy. We also wanted to kindly remind you that a renewal notice was sent 48 hours before your order processed, which is meant to give a heads-up so any changes can be made before the renewal goes through.

I sincerely apologize for the inconvenience caused by the USPS delay — we know how frustrating that can be, especially when timing is important. Your feedback about shipping speed and expiration windows is extremely valuable, and I’ve passed it along to the appropriate team so we can continue improving.

If there is anything we can do to further support you, please do not hesitate to reach out at info@allermi.com.

Warmly,
Carly
Allermi Patient Support

Antwoord van Allermi

22 sep 2025

We are so sorry if you signed up for treatment and never received your prescription, Barbara! This can happen for various reasons including not submitting the medical intake form, not verifying your purchase by email or in rare cases, a shipping issue. Would you be so kind as to please reach out to Customer Support at info@allermi.com so we can investigate this further? Thank you!

Antwoord van Allermi

19 sep 2025

Thank you for your feedback, Dina. Sorry to hear you are experiencing a bitter taste! That bitter taste is due to the azelastine, antihistamine component of your spray, that about 10% of patients may detect.

We want to first make sure you're taking your spray correctly so that it stays in your nose and doesn't drip down your throat - as we say, if you taste it, you waste it!

Technique is everything with nasal spray so here's a quick video demonstrating the correct technique to get the best results and avoid tasting your nasal spray: https://www.allermi.com/blogs/learn/get-started-with-allermi

The main takeaways:

-Shake your bottle very well before each use
-Take your nasal sprays in the nose-to-toes, chin-to-chest position
-Do 15-30 seconds of bunny sniffs per nostril, keeping your chin to your chest, breathing out through the mouth as needed

Please pay extra careful attention to the technique above and let us know how you do. Consistent use of the above method should completely eliminate the taste of the azelastine.

However, if despite the use of this method, you still are troubled by the taste, we can remove the azelastine from your formula. This will completely eliminate the taste.

Regarding the ongoing congestion, Allermi contains both short-acting and long-acting ingredients that can take several weeks to a couple of months to reach full efficacy. We anticipate ongoing improvement with continued use.

Please let us know if you’d like us to modify your formula for you prior to your next refill date my logging into My.allermi.com and contacting your Care Team.