I am looking for a ceramic tile to match one in my company's main hallway that was discontinued years ago. We have used all the extra tiles we had from the original construction. I contacted Aloft Ti... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Customer service and quick shipping of the tile sample was great. But the tile themselves looked better in the picture. The tile looked like an ink jet printer image and we won't be choosing this for... Toon meer
Ordered samples, they arrived promptly, ordered my tiles and shipment arrived as promised with a very pleasant delivery driver.
Bedrijf heeft geantwoord
Although we did not purchase tile from Aloft Tiles, we appreciate the follow-up phone call and email after receiving our sample tiles. Unfortunately, the colors did not work for our bathroom project.... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
At Aloft Tiles, we are dedicated to transforming spaces with our exquisite collection of porcelain and mosaic tiles that boast unique designs and unmatched quality. Our passion for design excellence drives us to curate a range that caters to diverse tastes and aesthetics.
Contactgegevens
1055 E BROKAW RD STE 30 # 394, 95131, San Jose, Verenigde Staten
- (408) 461-5055
- support@alofttiles.com
- alofttiles.com
4,7
Uitstekend
108 reviews
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Found the perfect finishing piece!
I searched high and low for the right color and finish of the pencil trim tile that I finally found on Aloft Tiles' website. I am happy with the product quality and shipping time frame.
21 juli 2025
Extremely helpful representative
Extremely helpful representative. Explained the products and followed up quickly.
11 juli 2025
went out of their way to make sure the…
went out of their way to make sure the delivery went smoothly. Very helpful.
9 juli 2025
Good selection
Good selection , nice customer service very helpful , received the samples on time as promised , I am going to remember your business when I need tiles .
14 juli 2025
Beautiful tiles, great customer service
Beautiful tiles! Aloft also followed up with me after I ordered a tile sample to see if they could be of any further assistance. Tiles are notoriously difficult to get right, so I appreciated that. Plus, in today's internet buying world, it's nice to know that there's a human at the other end of the exchange.
2 juli 2025
So many compliments on these tiles!
Tiles were just as described online and even more beautiful in person. Everything arrived quickly and in perfect condition.
10 juni 2025
Review zonder uitnodiging
Aloft tiles is incredible to work with
Aloft tiles is incredible to work with. Julia went above and beyond to get my order out. I highly recommend them and will use them again in the future.
Thanks
20 mei 2025
Customer service was excellent
Customer service was excellent, shipping was well communicated. Every piece arrived intact.
30 april 2025
The first tile in the box was badly…
The first tile in the box was badly broken. It was a 24X48 porcelain tile that we are installing for our kitchen backsplash. The tile looked as it did on the website just disappointed that it came so damaged.
21 maart 2025
I ordered a sample and it was shipped…
I ordered a sample and it was shipped in a reasonable timeframe
17 maart 2025
The tile sample came very quickly and…
The tile sample came very quickly and then our order arrived quickly. The customer service person followed up with us about the sample and the tile order. They were very helpful.
3 maart 2025
It was easy to order
It was easy to order, the price for a sample was reasonable and the tile arrived timely in a really nice package.
9 maart 2025
Antwoord van Aloft Tiles
Dear Joe,
Thank you for taking the time to leave a review. We are genuinely disappointed that your second sample order arrived cracked. Sample tiles are shipped via regular mail, and while we package them securely, there is a small chance they may get damaged during transit. This is different from other orders, which we always ship securely on pallets.
We take pride in our convenient return and damage policy, which allows you ample time to request a swift replacement if needed. In your case, the other sample orders you placed for the same tile arrived undamaged, so you could evaluate the quality and color effectively. We are glad to know that we processed your refund for the subsequent order promptly. If you would like to order more samples of different tiles, we would be happy to assist you in finding other options. Thank you for shopping with us. We are always here to help!
Best regards, Aloft Customer Service Team
Samples were easy to find and received…
Samples were easy to find and received promptly. Very helpful and tile was good quality
14 februari 2025
The tile is beautiful and the delivery…
The tile is beautiful and the delivery service first rate.
18 januari 2025
The tile is beautiful
The tile is beautiful! The customer service is excellent! Installed without any difficulty!
23 januari 2025
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