The trains look great--colorful and perfect for our nephews! Also really appreciate the customer service--I had accidentally ordered the wrong style of caboose and they sent me the caboose I intended... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
Saw this in a Vermont store while traveling, wanted it for a 3 year old’s birthday present, but I needed a letter not in stock at that store. This merchant is the manufacturer. Prompt delivery, good... Toon meer
First the Puzzle Stool is very cute. Wish they had better communication on their website when ordering, ordered the Jewel color for boy stool, no place to add comments while ordering. I sent a email r... Toon meer
We received an alphabet name train for our daughter as a gift and I loved it so much that I ordered three for my good friends who have childrens birthdays coming up. Through a mail delivery mix up, I... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Alphabet Trains & Toys is a retailer of high-quality educational toys made from sustainable materials. Most of our toys are made in the US and safety-tested according to the highest standards. We carry Name Trains, personalized name puzzle stools, personalized books, Montessori and educational toys, etc. We pride ourselves in our outstanding customer service, no-hassle return policy, and our FREE shipping program
Contactgegevens
P.O. Box 1702, 94526, Danville, Verenigde Staten
- 8775467467
- sales@alphabet-trains.com
- alphabet-trains.com
4,3
Uitstekend
181 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 100% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The letter D looks like an R
The letter D looks like an R. Colors are a bit dull. Arrived quickly and the engine and caboose are cute.
14 maart 2023
My grandsons and granddaughters love…
My grandsons and granddaughters love their name trains, good quality product
11 februari 2023
Great Quality and Workmanship
Train was exactly as described and workmanship was perfect. Product arrived in a timely manner.
6 februari 2023
Unsatisfied
Well I very unhappy because one the wheel from letter was off I put back many times but still lossing.
13 januari 2023
Antwoord van Alphabet Trains
Hello and thank you for your review. We are saddened to hear you have had a problem with your order.
However, our Name Trains are guranteed for life! you can get a replacement piece easily. Just send us an email at sales@alphabet-trains.com with the details and we can ship you a replacement right away!
Alternatively, all orders for Name Trains can be returned for FULL refund within 90 days of the order. Simply contact us at the above email and we will do our utmost to address your issues and concerns
Alphabet Trains & Toys Team
Arrived earlier than expected
Arrived earlier than expected. Customer service emailed me right back to let me know about shipping. Very friendly.
21 december 2022
LOVE the train
LOVE the train. Made a mistake with order and was quickly corrected. Definitely would recommend!!
27 november 2022
Received order quickly and the product…
Received order quickly and the product is well made.
13 november 2022
This is the 5th alphabet train we…
This is the 5th alphabet train we purchased from you - one for each of our grandsons over the past 9 years and the quality is still very good. Ordering is very easy and the merchandise purchased has always been correct. In this day and age that is very rare, great work and company!
17 oktober 2022
Brilliant service yet again
Brilliant service yet again, my grandson loves it. Thank you.
18 augustus 2022
Review zonder uitnodiging
Arrived in a timely manner as stated…
Arrived in a timely manner as stated and quality is excellent
30 september 2022
This an awesome gift
This an awesome gift, my almost 4 year old grandson will love it, his 2 older brothers have one and he loves theirs, this is a collectible gift. Love it.
15 juni 2022
Antwoord van Alphabet Trains
Thanks for your review. We are so glad that your grandson loved it.
I'm very happy with this purchase!
I'm very happy with this purchase! It's exactly as described and very good quality. The delivery was super fast and the response to my questions from customer service was immediate. They also spotted a mistake I made in the order and emailed me about it right away. Customer service really went above and beyond. Highly recommended company and product. Now my "go to" place for baby gifts!
4 mei 2022
This is our second order for an…
This is our second order for an alphabet train. We loved both. They did a great job in selecting the primary colors so no two colors were close to each other. The quality was also very good.
26 april 2022
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.