Alpha Rod Reviews 

They were responsive and flexible when I made the appointment and the chap that did the job was extremely thorough. We have used them previously wi to a similar experience.

Rapid response, great customer service, well priced. Chap who came out worked tirelessly to diagnose and resolve the issue which proved very tricky. Cant recommend this company enough, second time using them, and will always be the first number I call if get further issues!

Alpha Rod were so quick to respond and the technician worked so hard in a hard to reach plumbing setup to clear the blockage. He even returned early the next day (after staying late into the evening) to fit a part he didn’t have in his truck on the day. Such excellent service.

Our garage has a drain cover inside and it was very rusty. I contacted Alpharod and was very impressed with the speed of providing a quote and turning out to do the job. I now have a very tidy internal recessed and double sealed unit. Although the concrete floor had to be cut back to accommodate the new cover, this was done with no mess and the old material was taken away. Very professional.

Really appreciate the speed and professional way my problem was dealt with. Cannot fault them.

AR came out promptly to deal with a drainage overflow issues. The competently jet-washed the drains under the house and put down a camera – finally finding the fault (basically, very old clay drains). They left, saying the office would be in touch with a quote and timetable for an excavation in order to examine the drains and take remedial action. (£300 for two hours on site.) Given the urgency of the issue I expected a quotation almost immediately: I had a serious issue of overflows during a recent period of persistent rainfall, presenting a problem of basement flooding). It took AR two weeks to respond with a quote (no timetable). In the meantime I had to get some other people to investigate: they excavated and we found a mess. But they had to give up (beyond their competence). Finally, AP made their quote. I explained that, by now, the excavation had been completed and the problem exposed, could they please take this into account and alter their quotation (and provide a timetable). No response. I then called another firm: Your Local Drainage. That was late on a Friday. At 8am on the following Sunday, YLD were on site, fixing the drains, back-filling a large hole and screeding it over in less than 3 hours. AlphaRod were competent when on site, but that's as far as it goes. In contrast, YLD were considerate from the start and put themselves out in order to attend to an urgent issue. On site, their workman was super-fast and efficient. By then, it had stopped raining!

I had Alpha Rod out to replace a manhole cover on my driveway that was old and unsafe to drive over.

They completed the work quickly and efficiently and left the site tidy. I now have peace of mind that the cover is safe when I drive over it. I wouldn't hesitate to recommend Alpha Rod in the future.

I recently used Alpha Rod and had a fantastic experience. the office team were very helpful and advised everything I needed to know, on the day of the inspection Gordy was extremely helpful throughout the process, demonstrating great attention to detail and a real commitment to getting the job done properly. His professionalism and knowledge made everything smooth and hassle-free.
The quality of the work was excellent, and it’s clear that customer satisfaction is a priority. I wouldn’t hesitate to recommend Alpha Rod to others based on this experience.

Received a prompt response to a call out, and had some really great advice over the phone after initial visit to potentially save me a lot of money and provide reassurance on best course of remedial action. Really good service, would use again without hesitation

Great service from start to finish. We were let down last minute on a friday afternoon by a national company, I called Alpharod and spoke to really helpful member of staff who booked us in for the same afternoon. We were kept updated of the engineers journey so we knew when he was going to arrive. Gordy was super helpful when he arrived a cleared the blockage really quickly which was really appreciated especially on a friday afternoon! Highly recommend this company and I would use them again if we needed to, very much worth using a local company.

I was very impressed with Alpha Rod’s service when I had a blocked drain. They were punctual, friendly, professional and found the source of problem, before submitting a reasonable quote to deal with the “root” of the problem.

Oustanding service! I had a build up of scale causing a complete blockage in the mains waste pipe and I used a what I thought was a local company to clear it, they were not sucessful and it built up again in no time. I thought I would used Alpha Rod this time and they are second to none. I was greated by Gordy and Bradley Bear and they were fantiastic, lovely friendly people and they knew exactly what they were doing. The cleared it COMPLETELY in record time. I cannot thank them and Alpha Rod enough. You're amazing

Really impressed and delighted to have the blockage sorted so swiftly.
Richard was brilliant - focused and very professional. Highly recommended.

Alpharod came on time and cleared my outside drain coming out from the kitchen by poking it with a drain rod. They charged £180 spent 10 minutes clearing outside drain and used cameras to check water cleared . But common sense says check kitchen water too to ensure no blockage. They did not do this, instead they tried to get more work from me. The kitchen was flooded as the water that's being running from the kitchen backed up. Called AlphaRod!

Alpharod wanted to charge another £150. Did not complete the job but still wanted to charge another visit. If I let them I'm sure I would have paid in excess of £500!

I called my plumber and he cleared the drain for £100 Inc parts using a few bottles of Dam Buster.

All clear now thanks to my trusted plumber.

UPDATE:
After my review, AlphaRod contacted me immediately and said the problem should not have occurred from their end and accepted accountability. They now refunded me the plumber fees. Thank you.

Called Alpha Rod in the morning for a blocked external shared gully drain and arranged attendance at the house for the same afternoon. Wayne and Mike arrived and jetted it through. They were both polite, courteous and knowledgeable. Very good professional service.

Turned up at short notice, cleared the blockage quickly and efficiently.
Knowledgeable and happy staff.

Great service solved problem quickly helpful and competent

Easy to book, friendly, efficient and helpful. The problem was resolved and we were very happy with the service. Highly recommend.

I had been worried about my drain blocking and how access to my property was not easy. I called Alpha Rod and the lady in the office was very knowledgeable with upfront prices which I was very happy with. The Technician came, unblocked my drain very quickly and took time to listen to my concerns and gave me all the information I needed. When he left I had complete peace of mind. Thank you.