I had to return a pair of pants that didn’t fit well and they removed 30$ for the return and in addition they also removed the free shipping for when the order was shipped to me. So they removed a tot... Toon meer
Bedrijf heeft geantwoord
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Garment i purchased not delivered to my address; Evri not interested in helping, so the company you guys rely on for delivery is incompetent, despite their own photographic evidence of parcel being d... Toon meer
NE COMMANDEZ PAS CHEZ EUX. MANQUE DE SERIEUX. TELEPHONE INDIQUE SUR SITE EN HOLLANDE NE FONCTIONNE PAS. DELAI DE LIVRAISON NON RESPECTES
Great quality & customer service. Well packaged, high quality and nice fitting clothes. Subtle design features that give a real high end feel. Great customer service too with a real personal touch... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Alpine Apparel is a clothing company that has combined high-quality fabrics with a minimalist embroidered design style, and set out to create a brand that takes inspiration from our love and passion for the Alps and combined this into quality casual clothing that can be worn both on and off the slopes.
Contactgegevens
71-75 Shelton Street, WC2H 9JQ, London, Verenigd Koninkrijk
- support@alpineapparel.co.uk
- alpineapparel.co.uk
2,4
Slecht
49 reviews
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Heeft 50% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
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Great Quality and Exceptional Customer Service
One of the comfiest hoodies I've ever bought, the quality of the material is second-to-none! There was also regular communication regarding my order and delivery which i think it very important! I won't hesitate in buying again.
31 januari 2022
Antwoord van Alpine Apparel
Hi Aaron,
Thank you so much for your review and we're really pleased that you like your hoodies! We've got new products on the way so will keep you updated.
Have a great evening!
Aidan - Alpine Apparel Team
Great quality product and great service.
Great quality product and great service too. This is the second time I have placed an order and the customer service has been great both times, any issues or queries have been dealt with straight away! The t-shirt and hoodie I have purchased are both high quality and fit nicely, would highly recommend!
26 januari 2022
Antwoord van Alpine Apparel
Hi Danny, thank you so much for your review and kind words. We're really pleased that you like your Alpine Hoodie and Tee and we look forward to introducing more products. Thanks again, Aidan
Quick delivery and good quality products
26 januari 2022
Antwoord van Alpine Apparel
Hi Callum, thank you for the review! We hope that you like your hoodies. Aidan
Lovely hoody and delivered within a…
Lovely hoody and delivered within a couple of days of ordering :)
25 januari 2022
Antwoord van Alpine Apparel
Hi Lucy, thank you so much for your review and really pleased to hear that you like you hoodie! Aidan
Highly recommended
Excellent quality! Brilliant customer service. Highly recommend this company!!
22 januari 2022
Review zonder uitnodiging
Great all round !
Quick and easy website, clothing design and quality even better !
19 januari 2022
Review zonder uitnodiging
Love my Alpine Apparel top
Love my Alpine Apparel top, was perfect for my ski holiday and such good quality have been wearing it loads since. Also love the sustainable packaging. Please make a bucket hat!
19 januari 2022
Review zonder uitnodiging
Antwoord van Alpine Apparel
Hi Kate, thank you for your review and it's great to hear that your Alpine Tee was perfect for your ski holiday! Be sure to tag us in any pics on insta! An Alpine Apparel bucket hat is definitely something that we are working on...
Perfect experience
Perfect experience, very happy with my purchase. Top quality fit and feel, fast delivery and arrived as described. Would recommend!
18 januari 2022
Review zonder uitnodiging
Antwoord van Alpine Apparel
Hi Harrison, thank you so much for your review & we're really pleased to hear that you're happy with your purchase!
Quarter zip next?
Great quality T-shirt, very breathable and suncream left no mark! Hope they bring out some more items with the same logo!
18 januari 2022
Review zonder uitnodiging
Antwoord van Alpine Apparel
Hi Edward, thank you for your review and great to get your feedback here. We have some exciting new products in the pipeline, including a quarter zip option which we can't wait to share with everyone.
Order was handled perfectly
Order was handled perfectly. Had a slight issue due to my own incompetence but the Alpine team were able to sort it out quickly and were incredibly kind and helpful.
Hoodie arrived within 2 days and is perfect. Really nice material with great embroidery. Cannot recommend highly enough.
18 januari 2022
Review zonder uitnodiging
Antwoord van Alpine Apparel
Hi Jack, thank you for the review and we're really pleased that you like the hoodie!
Quality product and service
Quality product and service. Really pleased with my Alpine Apparel hoodie. Great communication and regular delivery updates throughout. Highly recommend.
17 januari 2022
Review zonder uitnodiging
High quality clothing
Very happy with my tshirt, love the embroided logo and the quality of the cotton. The packaging is recycled and biodegradable too which is great. Customer service gave good updates on the whole order process. Would highly recommend!
16 januari 2022
Review zonder uitnodiging
Really happy with my hoodie
Really happy with my hoodie - it’s super comfy, lovely colour and good quality, and it came nicely packaged too. Size was what I expected. Definitely would recommend!
15 januari 2022
Review zonder uitnodiging
Recently bought a T shirt from this…
Recently bought a T shirt from this brand not knowing what to expect, the item was delivered and feels like great quality, the logo is high quality (embroided rather than printed) and the fabric feels durable. Good product
15 januari 2022
Review zonder uitnodiging
Highly Recommend!!
The design & quality of the hoody I ordered is outstanding, excellent communication throughout & arrived in time for Christmas! Highly recommend, will definitely be ordering more!
14 januari 2022
Review zonder uitnodiging
Comfy and robust hoodie
Thick durable hoodie keeps me warm. Hasn't shrunk in the wash. Customer service response very quick.
14 januari 2022
Review zonder uitnodiging
Antwoord van Alpine Apparel
Thank you so much for your feedback here and we are pleased to hear that you like the hoodie!
Great quality and service
Very happy with my purchase! Great quality and comfortable hoodie, suitable for all conditions. Delivery and communication was excellent - highly recommend!
12 januari 2022
Review zonder uitnodiging
Really impressed with the quality of…
Really impressed with the quality of the T shirt. I had excellent customer service and was kept in regular contact regarding my order. Will certainly buy again!
12 januari 2022
Review zonder uitnodiging
Five Star!!
Order received very promptly. Great customer service. Hoodie is really comfortable and good quality. Highly recommend!!
8 januari 2022
Review zonder uitnodiging
Excellent customer service
Excellent customer service, delivered on time and super comfy hoodie!
6 januari 2022
Review zonder uitnodiging
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