I was just strolling on a sunny fall day when I realized that I was craving a Belgian Sugar Waffle. I was no where near a mountain, but I was in luck! Because I was near the Alpine Shop in South Burli... Toon meer
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Lees wat reviewers zeggen
loved that the alpine shop had a discontinued model i wanted -- mizuno denim copper T24 @ 48 deg. -- but could find nowhere else. appreciated the easy-going yet enthusiastic tone of the sales rep on t... Toon meer
When I ordered an e-gift card for my daughter for Christmas, I gave the Alpine Shop an incorrect email address for my daughter. Hillary was so sweet in helping an old lady fix her mess! Thank you so... Toon meer
The buying experience was good, no complaints: shopped online, price was fair, order confirmation was received soon after purchase, shipping was free and normal (5 business days include day of purchas... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Alpine Shop is your one stop shop for all your winter sports & outdoor casual wear needs. Whether you are skiing, snowboarding, snowshoeing, racing down the mountain or just looking stylish for some Aprés Ski, we offer the best selection and most knowledgeable staff to help you make the best choice. Alpine Shop's philosophy is simple: Families, Fun and the Great Outdoors. Put those elements together in any combination and that's what we're all about. Our families have been in the ski business for over 50 years (since 1963) and have had a front row seat watching the ski industry evolve. We understand and cater to the needs of skiers and snowboarders. The Alpine Shop is nestled in beautiful Northern Vermont right in the middle of New England Ski Country. "Just Ask" is our motto and we truly mean it. Canada Goose, K2, Line, Volkl, Blizzard, Icelantic, Smith, Giro, Rossignol, Burton, Patagonia, Lilla P, The North Face & Prana are just a few of the many brands we offer. Our online store offers a sampling of the many wonderful products. If you do not see what you are looking for online, just ask and we will do our best to find it for you. If you have any questions or comments please contact us. See you on the slopes and remember to Ski Today. Work Tomorrow!
Contactgegevens
1184 Williston Road. South Burlington, VT., 05403, South Burlington, Verenigde Staten
- 802-862-2714
- team@alpineshopvt.com
- alpineshopvt.com
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
They sent me the wrong golf bag but…
They sent me the wrong golf bag but were quick to respond and send me the correct bag that I ordered and paid for. They also sent me a shipping label to send back the incorrect bag. Kudos for stepping up and correcting a mistake.
Loved it all!
Super quick and easy order and delivery! Loved the added tag from the shop! Thanks!
Product was packaged poorly.
Product was packaged poorly with binding just bouncing around in a box with the skies.
I appreciate contacting me regarding…Contact
I appreciate contacting me regarding product out of stock then picking up shipping cost of remainder of order.
Online purchase
Great customer service provided for my online order of skis and bindings.
Great service on my skis
Great service on my skis, quick and they did follow up with a call.
Resolution of problem
Update:
Hillary from Alpine Shops resolved the issue. She worked diligently to find what the issue was and correct it. The resolution exceeded my expectations and she exhibited the highest level of customer service. This experience will let me consider using Alpine Shop again in the future
I ordered a gift certificate for my nephew. It was supposed to be sent electronically. He never received it. I sent an email to the customer service address and have never received a response. I may have made an error when ordering but would like to know that. Very poor customer service

Antwoord van Alpine Shop
I am happy with the customer service…
I am happy with the customer service and shipping speed. However, the backpack arrived terribly packed in a destroyed box and not protected inside the box
Purchased 2 shirts at a good price that…
Purchased 2 shirts at a good price that were on sale. Quick draw McGraw delivary. Thank-you :) much appreciated
100% best and fastest shipping
When I called to upgrade my ski…
When I called to upgrade my ski bindings, the person answering the call handles very well.
Excellent Experience, Always
Love this place. Great customer service with a knowledgeable sales staff. I buy my ski and tennis equipment from Alpine.
This was an excellent and easy site to…
This was an excellent and easy site to use. The prices are very competitive if not better and delivery was fast.
Ease of ordering was better than other…
Ease of ordering was better than other sites. great follow up after the order, and tracking the order via UPS
Great purchase experience!
First of all, Ian confirmed that the skis I wanted to buy were unique and that they were sold with bindings only. Then, I was directed to Heather in sales and she got my order straight and sent promptly. Finally, the sale price was exceptional, a great value.
Fast shipping
Fast shipping. Fair price had the item I wanted which I couldn’t find elsewhere. I didn’t return but I appreciate the no nonsense policy.
Exemplary Customer Service
The attention and courtesy extended throughout the purchase experience was much appreciated. I would like to recognize Ryan Smith in particular.
Great price and fast shipping!
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