I've recently been involved in a car accident that wasn't my fault. It has been an extremely stressful situation. I've been liaising with Matt regarding my case. He's been a great help, taking... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
On the whole the experience was good. Early on some miscommunication.. as you dont always talk to the same person. Later I tended to be in contact with Kara mostly and that meant commiunication was... Toon meer
Bedrijf heeft geantwoord
Just passed my automatic driving test with only 2 minor faults after having some lessons with Sorina! She was incredible and made me feel so calm and confident while preparing for my test, I couldn’t... Toon meer
Bedrijf heeft geantwoord
Absolutely fantastic company to deal with professionally. As an insurance broker, we use ALPS and I can't praise them enough. On Sunday, I had my first real experience after my car decided it... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Over Alps
Geschreven door het bedrijf
for brokers
for clients
About Alps
Alps is built upon mutually beneficial growth and long-term partnership. We believe in commitment with longevity and substance between ourselves and our brokers and we make add-ons, add up. We’re proud to say that we have 25 years of insurance product experience.
Alps Ltd
You can count on our dedicated ongoing marketing, sales, compliance, and product development support. Rest assured, we keep things simple: no minimum volumes, no exclusivity, and no tie-ins.
Alps Legal
All our staff are encouraged to contribute positively to consistently improve the client experience. We recognise the importance of communicating in a manner which suits the needs of differing individual requirements, therefore innovation remains central to the way we deliver our range of legal services.
get in touch
Contactgegevens
CW12 3AQ, Congleton, Verenigd Koninkrijk
- alpsltd.co.uk
4,7
Uitstekend
351 reviews
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Heeft 85% van zijn negatieve reviews beantwoord
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Antwoord van Alps
Thanks for your feedback, we're glad to hear you found the process clear and easy! I've shared your comments with Hayley who you spoke with! If there's anything further we can help with, please don't hesitate to get in touch.
Antwoord van Alps
Thank you for your kind review. We're pleased to hear that our team acted quickly to resolve your issue. Your feedback is much appreciated. If there's anything further we can assist with, please don't hesitate to get in touch.
Antwoord van Alps
Thank you for your review. I'm glad to hear that Lucy was able to assist you. If there's anything further we can help with, please don't hesitate to get in touch.
Absolutely fantastic managed to help me…
Absolutely fantastic managed to help me know how to retain my car and get it back on the road
18 juli 2025
Antwoord van Alps
Thank you very much for your positive feedback. I'm pleased to hear that Matt was able to help you. I'll be sure to pass your comments on to him directly.
would like to thank Kara Newton for her…
would like to thank Kara Newton for her continued support, help and communication and the speed in which she deals with all of my queries and how fast she gets back to me
18 juli 2025
Antwoord van Alps
Thank you for sharing this lovely feedback about Kara. It's great to hear that her support, responsiveness, and communication have made such a positive impact. We have shared your review with Kara!
Big thank you to the Alps Team
Fantastic and well organised company. They made a difficult situation more manageable and less stressful. The friendly and efficient agents are all helpful and professional. I would recommend the Alps Team. AAA*****
15 juli 2025
Antwoord van Alps
Thank you so much for your wonderful feedback! We're really pleased to hear that you had such a positive experience with the Alps Team. Your feedback has been shared with Matt who you were speaking with today!
very helpful an professional
15 juli 2025
Antwoord van Alps
Thank you so much for your review! We're really glad to hear that you found our service helpful and professional! We've shared your feedback with Kara who you spoke with :)
Antwoord van Alps
Thank you for your review, we're pleased to hear that you were satisfied with the service you received! Your feedback has been shared with Kara who you spoke with :)
Antwoord van Alps
Thank you very much for your feedback, your review has been shared with Kara who you spoke with! :)
The claim handler was very polite and…
The claim handler was very polite and spoken very clear and was very patient and knowledgeable about her job she explained everything to me very clearly.
10 juli 2025
Antwoord van Alps
Thank you so much for your kind words! We're thrilled to hear that Cally provided you with such a clear, patient, and knowledgeable experience. We pride ourselves on delivering excellent service, and it's great to know that Cally made a positive impression. We'll be sure to pass along your feedback to her! :)
Antwoord van Alps
Thank you for the encouraging words! We're glad to hear you were happy with our service! We have shared your feedback with Cally who you spoke with :)
Excellent experience with Alps
Excellent experience with Alps, didn’t need to ask for same member of staff when calling them as they were all able to help me get through my minor problems as I had never claimed before. Staff were very polite and helpful and answered my questions perfectly putting my mind at ease.
10 juli 2025
Antwoord van Alps
Thank you so much for your kind review and for taking the time to share your experience with Alps. We're really pleased to hear that our team was able to support you through your first claim and that you felt reassured throughout the process.
We've shared your feedback with Matt, who you spoke with today :)
Antwoord van Alps
Thank you for taking the time to leave a review! We have shared your feedback with Jonny who you were speaking with :)
Marissa was a great help
8 juli 2025
Antwoord van Alps
Thank you so much for your review! We're thrilled to hear that Marissa was able to assist you and make your experience a positive one. We have shared your feedback with Marissa! :)
Top service
30 juni 2025
Antwoord van Alps
Thank you for your review! We have shared your feedback with Cally who you spoke with :)
Customer service is great
Customer service team are very helpful and always quick to answer.
2 juli 2025
Antwoord van Alps
Thank you very much for your positive feedback. We’re pleased to hear that Jonny and the team were helpful and responded promptly. We will be sure to share your kind words with them. Please don’t hesitate to reach out if you require any further assistance!
Satisfied with support
Grace was well spoken and clear with her questions. Grace wasn’t rushed and took the time to understand what had exactly happened. Grace also gave information what ALPS did and how they got involved with the claim. I was also asked if I had any questions or concerns.
1 juli 2025
Antwoord van Alps
Thank you for your thoughtful feedback! We're so pleased to hear that you were satisfied with the support you received. Clear communication and taking the time to explain each step are priorities for us, and it's great to know Grace delivered on that!
Very helpful and efficient.
1 juli 2025
Antwoord van Alps
Thank you so much for your kind words! We're glad to hear you found the service helpful and efficient! We've shared the feedback with Beckii who you spoke with :)
Really helpful !!
25 juni 2025
Antwoord van Alps
Thanks so much for your feedback! We've shared your review with Hayley who you spoke with. If there’s anything we could’ve done to make it a 5 star experience, we’d love to hear your thoughts. Your feedback helps us improve!
Excellent prompt assstance
24 juni 2025
Antwoord van Alps
Thanks so much for your review! We're glad we could assist you promptly. Your feedback has been shared with Cally who you spoke with :)
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