Amazon Reviews 

Would give it zero stars if I could
In the past month 3 of my orders were either fake stuff or second hand
Got a new ipad what was in the box was a kitchen tile no ipad WTAF

second order a so7nd card can in open and used with software and memory stolen from it and badly repackaged

Last one was delivered to a wrong address

No costumer service, try to get a refund and you be put through yo some 3rd world call centre full of morons that dont even speak theanguage and just read some shitty script

Been over a month and still no refund or answers
What a joke of a company

Suite à une commande le 14 août le colis devait être livré le 17 août nous sommes le 26 août et pas de nouvelles aucune date prévue
Produits toujours en vente avec un délai de livraison de 3 jours
Ont se moquent de moi aucun moyen de les contacter je perds mon temps et mon argent avec des amateurs

Amazon, waste of time and space. Took them 6 weeks to tell me the coffee machine I ordered wasn't available. I ordered a different one which took 2 weeks to arrive. Now after less than 2 weeks this machine has broken down. The cost of returning the broken machine to get an exact replacement is exhorbitant. Can't win with Amazon.

Amazon Australia's delivery service has become shockingly bad, particularly for customers outside metropolitan areas.

My latest package has now been marked **“Out for delivery” three days in a row**. On Sunday evening, the tracking record also claimed **“Delivery attempted”**. I was home. Nobody came to the house. I live in the country and can see approaching car headlights from a considerable distance. No delivery vehicle came anywhere near my property.

The tracking history speaks for itself:

* Sunday, 23 August, 11:50 am: Out for delivery
* Sunday, 23 August, 7:52 pm: “Delivery attempted”
* Sunday, 23 August, 8:52 pm: Back at the Adelaide carrier facility
* Monday, 24 August, 10:09 am: Out for delivery
* Tuesday, 25 August, 11:14 am: Out for delivery yet again

This is not an isolated incident. The supposed “delivery attempted” status when no attempt has actually been made has become a recurring problem.

Amazon is very good at taking orders and promising delivery dates, but the delivery service is becoming completely unreliable. Customers should not have to spend days wondering whether an “out for delivery” parcel will actually arrive, nor should Amazon's tracking system record a delivery attempt when nobody has been anywhere near the address.

Absolutely useless delivery service and nowhere near the standard I would expect from Amazon.

Company seller account fail.
Attempting to set up a company seller account. Apparently, there's something wrong within the 12 documents I was asked to upload and send in.
No worries, I'll ask the customer service team what it is.
2 weeks and 30 something meaningless emails and several chat sessions later, still no idea what the application processing idiot wants.
I give up, off to ebay. At least they respond properly.

Had payments taken out of my account but had no order showing from Amazon Australia. Have no clue what I supposedly ordered, nothing has arrived & purchase history says I haven’t ordered anything. Can’t get hold of customer support. App not working correctly either. Support not available. It’s disgusting! I’m now missing $70 from my bank.

LAMENTABLE: commande de 3 livres prévue et annoncée initialement le 22/08 au moment du paiement, puis décalée pour une partie au 26/08 alors que je serai absent..,, et l’autre partie au 07/10!!!
Et impossible d’annuler quoique ce soit évidemment…
Dès résolution du litige je supprimerai mon compte!!!

Just another place for pokemon scalpers you should be ashamed mr boozo allowing your company to scam people $187 for a tin that's $75 pfft what a joke.

Just sharing my experience the packaging was completely damaged on arrival, you know, forcing me to go to the physical store instead. Disappointing experience overall.

Just sharing my experience, I noticed some hidden fees at the end, tbh, which wasted a good 20 minutes of my time! Not impressed!

to be honest, you know customer service was practically non-existent and I'm still waiting for a human to reply to my email! 2 out of 5 stars from me!

I'm trying to chat with customer service because my Kindle is showing a completely white screen. They don't seem to understand the issue and keep asking me to go to Settings or my account. I've had to repeat myself so many times that the screen is completely white and I can't see anything. Their instructions are also very vague and difficult to follow, which is making the whole process really frustrating.

19/8/26 - Don’t fall for the new 4am-8am delivery option as they definitely can’t deliver on this. Item was purchase yesterday (18/8/26) at 7pm with option for 4am-8am delivery, has been with the courier since 3:57am, it is now 5:42pm at the time of writing and still no package.
Have called 4 times with the same update, sorry it has been delayed. Have received a postal refund but that doesn’t fix the fact i needed the item for a job 14hours ago….

Amazon is attempting to steal my money. They offered me bonus credit to purchase a gift card for $200, after making a purchase they then canceled the order and restricted my account and siezed my gift card balance and have stated they will not reimburse or refund.

I guess this is how Jeff Bezos the billionaire pays for all the plastic surgery for his dog Lauren.. roof roof

I am utterly disappointed with my recent experience with Amazon. I placed four separate orders on four different occasions (three to my home address and one to a different address). Not a single one of these parcels ever arrived.
Every time I reached out to customer service to figure out what happened, I was given a completely different story:
Order 1: Claimed it went "missing in transit."
Order 2: Claimed the parcel was "damaged" and could not be delivered.
Order 3: Claimed they simply "cannot locate" the package.
Order 4: Lost again without a clear explanation.
The lack of consistency and accountability from customer service is infuriating. Getting a different excuse every single time you call or chat makes it feel like no one actually knows what is going on with their delivery logistics. Delivering 0 out of 4 items across two different addresses isn't just bad luck—it points to a completely broken fulfillment system.
Save yourself the headache and buy elsewhere if you actually need your items delivered on time. Extremely frustrating experience.

Extremely frustrating and unacceptable billing issue

I am extremely disappointed with Amazon Prime. My wife’s Prime membership was cancelled, and yet Amazon continued charging $9.99 every month for several months after the cancellation.

Now I have experienced a similar issue with my own card, with an AMZNPRIMEA $1 pending transaction, despite not knowingly signing up for or authorising a new Prime membership.

This kind of billing issue is completely unacceptable. If a customer cancels a subscription, the charges should stop immediately. Customers should not have to repeatedly contact customer service and spend their valuable time trying to stop payments for a service they have already cancelled.

I eventually had to contact customer service to get this investigated. While the representative eventually tried to help, the fact that I had to deal with this situation in the first place is extremely frustrating.

Amazon needs to take responsibility for its billing system and ensure that cancelled memberships cannot continue generating charges. This is not the level of service I expect from Amazon. After this experience, I have completely lost trust in Amazon and will not be using Amazon Prime or Amazon services again.

Has been a month and they haven't even sent the item - customer service will not do anything to help and they don't speak any English so its very hard to communicate with them - i would recommend buy from Temu instead as at least they post the item quickly and are cheaper as well for the exact same product

"Order is coming" Waits 100 years still says "Order is coming" refund takes a bajillion years too. Unhelpful.

The deliveries and customer service is a joke now. My parcels have been left on my lawn and the last one was left on my lawn in the rain. Just sat there getting soaked on a rainy day. I am seriously ill and disabled so I have a request of where to leave my packages so they are at my door where I can physically get to them and that’s been repeatedly ignored and trying to get actual help beyond ‘we will totally fix it, it will never happen again’ only to have it happen again and again, is basically impossible. I was told it was being escalated and I’d hear from someone higher up and that hasn’t happened and I tried to talk to customer service and they just bounced me to someone that never took the chat and so now I’m planning to leave reviews and if I can’t get help, I will cancel my account since it’s not helpful anymore. I had an item packaged badly and it got damaged so they sent me another one and it was sent in an envelope again instead of a box so again, damaged despite being promised it would be correctly boxed that time, I’m spending more time rectifying issues than enjoying my products and that’s wasting my time and making me angry so it’s no longer worth it, the delivery times are also incorrect and they just act like you should wait despite often paying more because Amazon has a promised delivery date and used to be able to honour that perfectly every time but currently can’t seem to anymore. It’s gone to absolute shirt and I’m forking done.