A.M. Custom Clothing Reviews 

155
TrustScore 4.5 uit 5

4,4

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Beoordeeld met 5 van de 5 sterren

I was wanting to find a Fairtrade organic sustainable onesie and after much Googling & ChatGPT-ing I discovered that the ONLY product available was by the brand Neutral. I then discovered that the... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I had ordered some t-shirts for a sponsored charity walk which were due to be delivered too late for the start of the walk - my mistake as I misread the delivery details. Customer services were brilli... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 2 van de 5 sterren

I ordered several items from AM Custom one month ago and have been wearing them for three weeks, tops. Already, the printed design has started peeling from a couple of the items so the quality jus... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I ordered some customised embroidery on a baseball cap. What I received exceeded my expectations. The quality of the stitching was superb. Furthermore, the baseball cap was great quality, fitted perfe... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Textieldrukwinkel

Geschreven door het bedrijf

A.M. Custom Clothing is a wholesale provider of quality printed and embroidered clothing for uniform, workwear and retail. Building long term, trusting relationships with our clients through offering market beating, retail level service, and transparent communication. Always offering great value without compromising on quality or ethics.


Contactgegevens

4,4

Uitstekend

TrustScore 4.5 uit 5

155 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 88% van zijn negatieve reviews beantwoord

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4,4

Alle reviews

(155)

75 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Constructive and proactive customer…

Constructive and proactive customer service. Quick despatch. Good quality product.

20 augustus 2026
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Antwoord van A.M. Custom Clothing

Thanks so much. Really glad you were happy with everything!

Beoordeeld met 5 van de 5 sterren

I was wanting to find a Fairtrade…

I was wanting to find a Fairtrade organic sustainable onesie and after much Googling & ChatGPT-ing I discovered that the ONLY product available was by the brand Neutral.
I then discovered that the only company in the UK that could sell me one was A.M. Custom Clothing.
I then had quite a few queries and I cannot recommend their customer service enough! Jess was amazing, replying quickly each time and sorting out all the queries I had. Fantastic!

7 september 2026
Review zonder uitnodiging
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Antwoord van A.M. Custom Clothing

Thanks so much! Really glad Jess could help with all your queries and get the Neutral onesie sorted for you!

Beoordeeld met 5 van de 5 sterren

A Top Quality Product.

My zipped hoodie was made of excellent quality material and the design that I uploaded was reproduced superbly.
The design tools for my added image to my hoodie were easy to follow.
My purchase was delivered in quick time.

21 augustus 2026
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Antwoord van A.M. Custom Clothing

Really pleased to hear the zipped hoodie came out so well and you had a great experience with us!

Beoordeeld met 5 van de 5 sterren

Excellent customer services

I had ordered some t-shirts for a sponsored charity walk which were due to be delivered too late for the start of the walk - my mistake as I misread the delivery details. Customer services were brilliant, arranging for my order to be rushed through and the t-shirts arrived in time. Excellent services, thank you!

2 september 2026
Review zonder uitnodiging
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Antwoord van A.M. Custom Clothing

Really glad we could get the T-shirts rushed through and to you in time for the charity walk. Thanks so much for the lovely feedback, and hope the walk went brilliantly!

Beoordeeld met 2 van de 5 sterren

Bad embroidery and packaging

Unfortunately he embroidery quality was very poor. The items has been thrown in a carton and were damp on delivery.

19 augustus 2026
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Antwoord van A.M. Custom Clothing

I'm really sorry you've had an issue with the embroidery on your order. We'd really like to look into what's gone wrong and get this resolved for you.

Please drop us an email at enquiries@amcustomclothing.co.uk with some details of the issue, along with photos of the affected products. We can then investigate this further and work with you to put things right.

Regarding the carton arriving damp, we'll also raise this with the courier, as your order should of course have been delivered safely and in good condition.

Beoordeeld met 5 van de 5 sterren

Embroidered hats

I ordered embroidered hats for my small business (tattoo studio) and had an issue with some of the hats having a little quality problem in one of the letters of the embroidery, the color of the thread also wasn’t exactly what I thought it would be, I asked for replacements of just the ones that had the embroidery problem and they actually offered to replace all 10 hats I ordered and also adjust the thread color for me free of charge. Rebekah who sorted it all with me was so helpful and timely. There were some delays with hat restock but honestly worth the wait because of how accommodating they’ve been. The replacement hats came and they’re absolutely perfect! Incredible quality and perfect thread color :) Will be ordering more from them

25 augustus 2026
Review zonder uitnodiging
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Antwoord van A.M. Custom Clothing

Really glad we could get everything sorted for you and that the replacement hats came out just right. Great to hear Rebekah looked after you throughout, and we’ll be happy to help with the next batch!

Beoordeeld met 1 van de 5 sterren

Messed up an order of only 5 items and won’t respond

I only ordered 5 tops and 2 were the wrong size. I have contacted 3 times about this and received no response. Pricing isn’t any better than BuyTShirtsOnline but shipping is longer and customer service is much worse.

UPDATE: I was told I would receive my correct items ASAP. They only sent one of the two items that were missing. Comically poor.

24 augustus 2026
Review zonder uitnodiging
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Antwoord van A.M. Custom Clothing

Thanks for your review. I've looked into this and can see that there was an issue with us receiving your emails. This was addressed and communicated as soon as we became aware of the problem.

Your full order has been shipped. However, as the products were coming from different locations, they were sent separately. This has resulted in one item arriving before the other, but the remaining item should be with you by now.

If you have any further issues, please don't hesitate to contact us. We're always keen to help and put things right where we can.

Beoordeeld met 2 van de 5 sterren

Peeling designs - do not buy

I ordered several items from AM Custom one month ago and have been wearing them for three weeks, tops.

Already, the printed design has started peeling from a couple of the items so the quality just isn’t up to scratch. I don’t put them on aggressive cycles in the washing machine or use the drier on them, I air dry them, so the printing quality just isn’t living up to my expectations. So disappointing.

19 juli 2026
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Antwoord van A.M. Custom Clothing

I'm really sorry you've had an issue with the printing on your order. This shouldn't happen, and we'd really like to look into what's gone wrong.

Please drop us an email at enquiries@amcustomclothing.co.uk with some details of the issue, along with photos of the affected products. We can then investigate this further and work with you to get things put right.

Beoordeeld met 5 van de 5 sterren

Excellent baseball cap!

I ordered some customised embroidery on a baseball cap. What I received exceeded my expectations. The quality of the stitching was superb. Furthermore, the baseball cap was great quality, fitted perfectly and my combination of colours worked really well. The cap arrived ahead of time too. I would use this company again.

13 augustus 2026
Review zonder uitnodiging
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Antwoord van A.M. Custom Clothing

Really pleased to hear the embroidery came out so well and that the cap was a great fit too. Thanks for the review!

Beoordeeld met 5 van de 5 sterren

Unbelievable quality and design

Unbelievable quality and design, took the time to make sure everything was perfect.

Will 100% be purchasing from them again.

27 juli 2026
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Antwoord van A.M. Custom Clothing

Thanks so much! Really glad you’re happy with the quality and service. Looking forward to working with you again!

Beoordeeld met 5 van de 5 sterren

My Second Time Ordering

My second time ordering, this time a set of 5 unique self designed tees. Wonderful service as usual (thanks to all, but a special mention for Rebekah). I don't have the tees to hand as yet, but they are with my daughter at the moment, who says they are looking wonderful. Thanks again, I'll be back for more soon!

24 juli 2026
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Antwoord van A.M. Custom Clothing

Thanks so much for coming back to us! Really glad the tees are looking great, and we’ll be sure to pass your thanks on to Rebekah. Look forward to helping with the next lot!

Beoordeeld met 5 van de 5 sterren

Amazing experience!

I would like to say that I expected the delivery and manufacturing take way longer. I was pleasantly surprised! My order was complete in about a week from placing it. Lovely!
Since it was a surprise gift for a friend, I was also happy to find out that the delivery to my friend's house vent smoothly and the surprise wasn't spoiled. In fact, the way the package was tagged actually elevated her reaction tenfold. Joy!

I sincerely recommend this manufacturer and their products, my experience was way better than any of my original expectations.

23 juli 2026
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Antwoord van A.M. Custom Clothing

Thanks so much! Really glad we could exceed your expectations and that your friend was happy with their gift! Thanks again for your order and recommendation!

Beoordeeld met 5 van de 5 sterren

Excellent service again

Quality products, quick turnaround. Excellent service

23 juli 2026
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Antwoord van A.M. Custom Clothing

Really glad you were happy with the quality and quick turnaround. Thanks for your order!

Beoordeeld met 5 van de 5 sterren

JUST EXCELLENT

JUST EXCELLENT
I am so glad I found this company, they are just amazing. Quality of product, ease of purchase, fast delivery, highly recommend them to anyone.

5 augustus 2026
Review zonder uitnodiging
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Antwoord van A.M. Custom Clothing

Thanks so much! Really glad you were happy with the quality and that everything was quick and easy from ordering through to delivery. Really appreciate the recommendation!

Beoordeeld met 1 van de 5 sterren

Unhappy customer

I'm afraid I'm not satisfied with the service and the model A.M.Clothing conduct business. I have received only a part of an order I placed 1.5 months ago. 2 sizes went out of stock when I placed the order, and the date of restock keeps being delayed. First delay 14th July, then 3rd August, and now 29th September.

I have customers who have pre-ordered t-shirts through me, and I have to keep telling them their order is delayed, this is the third time, which makes me look untrustworthy.

Some of the stock I had ordered was also to sell at an event which has been and gone, so I have missed out on business because of these delays.

While I understand A.M.Clothing work under a model where you order stock in after a customer has placed an order, but this model means no ETA can be guaranteed and the customer suffers.

I have been offered an alternative t-shirt style, but the cost of each shirt would mean I wouldn't make a profit from my pre-orders.

This whole process has caused me a lot of stress and I really don't think the service matches what I paid for.

Prior to this. I ordered 2 samples. The first sample was fine, but I noticed it needed design tweaking. So I ordered another sample with the updates design, but the 2nd sample was wrong. The design they printed on this sample was the design from my first sample. They need to pay more attention, as my time and this t-shirt was wasted.

29 juli 2026
Review zonder uitnodiging
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Antwoord van A.M. Custom Clothing

I'm sorry to hear that you’re dissatisfied with your experience.

Unfortunately, shortly after your order was placed, some of the required sizes became unavailable, and the supplier subsequently changed its expected restock date. While rare, this can sometimes happen. I appreciate how frustrating these changes have been and we have been working to resolve the issue with you.

One of those resolutions has included upgrading you to an alternative garment that closely matches your original choice, at no extra cost to you. We didn't ask for any additional fees to be paid for this upgrade. I'm sorry if this wasn't clear.

We have also noted your feedback regarding the sampling process and are sorry that this did not meet your expectations.

Beoordeeld met 5 van de 5 sterren

Used A.M Custom Clothing a few times…

Used A.M Custom Clothing a few times now and they never disappoint. First class communication and excellent customer service. Product is reasonably priced and good quality

25 juni 2026
Review zonder uitnodiging
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Antwoord van A.M. Custom Clothing

Thanks again for coming back to us! Really pleased to hear we've been able to look after you every time. We really appreciate your support!

Beoordeeld met 5 van de 5 sterren

New Workwear - Excellent Service

I ordered a batch of new T Shirts for our buisness and found that A.M Custom Clothing had the most compettiive pricing. I have previously ordered workwear through their website before and had an equally positive experience. Delivery was quick and the selection is huge.

One of the garments had a small manufacturing fault but within 60 minutes of reporting this, Jess had emailed back stating that she had already posted a replacment and to expect it in the next few days. Excellent customer service all around - I will be back for more!

10 juli 2026
Review zonder uitnodiging
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Antwoord van A.M. Custom Clothing

Really appreciate your order! Glad the T-shirts, pricing and quick delivery all hit the mark, and it's great to hear Jess got the replacement sorted so quickly. Thanks again for the review, and we'll be here when you need the next batch!

Beoordeeld met 1 van de 5 sterren
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Antwoord van A.M. Custom Clothing

I've looked into your order, and I can see that it has now been delivered.

We dispatched your order within the timeframe for the shipping option you selected. However, it appears there was an unexpected delay while the parcel was with the courier before it reached you.

The courier should have sent you tracking information, but if you're unable to locate it for any reason, just let us know and we'd be happy to send you a copy so you can see exactly where the delay occurred.

Beoordeeld met 5 van de 5 sterren

Absolutely over the moon with the…

Absolutely over the moon with the service from A.M Custom Clothing, especially from Rebekah. She was so helpful as I was after a particular custom print lightweight hoodie for my partner's birthday. There was a long turnaround time for this item in particular, but Rebekah managed to work her magic and it arrived a lot earlier than anticipated. Really appreciate the efforts here and the hoodie is exactly what my partner was looking for.

7 juli 2026
Review zonder uitnodiging
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Antwoord van A.M. Custom Clothing

Thanks so much for the lovely review! Really glad Rebekah was able to help get the custom-printed hoodie to you in time for your partner's birthday. So pleased it turned out exactly as you'd hoped, and we really appreciate you choosing us!

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