Amelia Rose Floral Couture Reviews 

Amazing beautiful vibrant flowers delivered with speed & very professional
Definitely will use again.

Flowers were amazing presented and delivered on time great value for money

Very responsive and helpful customer service. Delivery came right on time and the flowers are absolutely beautiful. Thank you.

Would definitely recommend Amelia Rose Floral.

From ordering to delivery and quality of the flowers every order has been seamless. Communication is excellent and the flowers are amazing !

Received another beautiful bouquet from Amelia Rose , always arrives fresh and promptly.
And on the plus side for any man ordering , their website is very easy to use and their customer service are so helpful if you have any queries

Flowers perfect, and the delivery, always tough being into an apartment but delivery and communication 10/10!

Gorgeous fresh flowers - ordering was so easy online and delivered on time (kept updated at every stage) thank you 🤩

Amazing service the flowers are outstanding & beautiful this is definitely my go to now thankyou so much guys ❤️

The most amazing flowers I’ve ever received. They are beautiful. I’ve had them now for well over a week and they are still stunning if not more than the day I got them.
The team at Amelia Rose are amazing, and I recommend them to everyone who wants fresh flowers. Love them always 💐🌹🌼

Easy to order, delivered on time. Great service!

Great flowers for every occasion, always lasts ages and Ben always provided an excellent service

Absolutely amazing quality, the staff are so lovely and helpful. The quality and smell of the flowers are 10/10 couldn’t recommend more. Never bought my flowers anywhere else x

The best flowers I have ever had in my life! Truly so beautiful and mesmerising, 100% recommend 🥰

The best flowers, I always order from Amelia rose to both send flowers and for events. They are so talented and always get my vision. Can’t recommend enough.

I was gifted roses from my partner from here which were wilting on arrival then fully died the next day - I've never experienced this with any other florist! Both myself and my partner reached out to the company as we wanted a refund, they ignored all my messages and deleted my comments off their social media but responded to my partner - saying that if we wanted a refund we should've contacted them on the day we received them?? Which makes no sense since they died the next day? The company didn't even offer anything to compensate for this. Charging so much for such awful quality is shocking, avoid avoid avoid. My reply was not 3 weeks after it was in the same week, I can upload the proof, I don’t appreciate how you keep replying to all the bad reviews yet wouldn’t even respond to any of my messages on Instagram…

fresh flowers with best quality

I would not recommend this company to anyone.

I paid £10 for certified next-day delivery for a birthday order, so the company’s claim that I did not select next-day delivery is false. Despite paying extra for this service, the flowers arrived a day late and completely dead on arrival.

The company then refused to provide a refund unless I returned the flowers. They eventually sent a returns label, but after I replied asking where exactly the flowers needed to be sent, my emails were ignored for over a week. I eventually had to call directly to chase the matter and pursue a refund.

During that call, I was told that “lots of returns had been delivered this morning and they would go through them,” which suggests this is not an isolated issue.

What I find particularly disappointing is that instead of focusing on resolving customer complaints properly, the company chose to use their response to advertise a discount code to anyone reading negative reviews. That says a lot about where their priorities are.

Overall, the experience was frustrating from start to finish poor product quality, delayed delivery, and extremely poor communication throughout the complaints process.

Excellent communication- I forgot to write on a card and it was no problem to add get it added. Beautiful arrangement of flowers and lovely presentation, have used the company many times and will continue to do so. Highly recommend for a special touch.

I made an order earlier today and made a boo boo as I didn’t click the correct delivery date and needed them for today! I sent them a message and they replied within 2 minutes and were so helpful! They personally delivered the flowers for me which is such a special and unique touch to their service. I spoke to Cath I believe and she was clear and helpful from the get go! Thank you so much guys, my fiancée will love these after a hard week!

Amelia Rose for me every time , consistently good , flowers always last , and now I love the updates I get with a photo of the flowers also telling me when they're leaving the shop and when they have been received! Just so personal , there's just something really special about this company, always make me feel like I'm ordering something luxurious but now I've also received from them and what a joy it was to open the door to the huge bouquet!! Just love them ! Thank you 💕highly recommended!!