Best clothing available and excellent customer service. I take care of my American Giant clothing because love it and it costs a little more but even if I didn't everything I buy from them lasts virtu... Toon meer
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High quality clothing made by USA employees, easy returns, soft and sturdy fabrics, good sale prices, rewards program pays off quickly, good customer service, military discounts. One request: more fla... Toon meer
I’ve purchased nine American Giant hoodies in multiple styles and colors, and the consistency is unmatched. Heavyweight fabric, excellent construction, and a fit that holds its shape wash after wash... Toon meer
Purchased zip up sweatshirt on 11/17/25 and wore it no more than 4 times, washed twice, as of 1/26/26 zipper has broken already. Contacted customer service and they wont replace item . Would not... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
American Giant, founded in 2012 by Bayard Winthrop in San Francisco, has garnered acclaim for its commitment to producing high-quality, durable clothing entirely within the United States. By selling directly to consumers through its website, the company ensures exceptional craftsmanship in its products, such as the widely praised hooded sweatshirt, which has been lauded as "the greatest hoodie ever made." American Giant's dedication to revitalizing U.S. apparel manufacturing has been recognized by Fast Company, naming it one of the 50 Most Innovative Companies. This approach not only delivers superior products but also supports local industries and communities.
Contactgegevens
612 Alabama St. , 94110, San Francisco, Verenigde Staten
- service@american-giant.com
- american-giant.com
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Fits slim and well-made
Fits slim and well-made, with excellent stain resistance (survived a soup spill!). The return for a size swap was smooth and quick. Super satisfied; this feels like a jacket I’ll keep forever.
Nine American Giant Hoodies. Zero Regrets
I’ve purchased nine American Giant hoodies in multiple styles and colors, and the consistency is unmatched. Heavyweight fabric, excellent construction, and a fit that holds its shape wash after wash—these hoodies are clearly built to last. No pilling, no stretching out, no shortcuts.
Every style feels intentional, the colors stay rich, and the comfort is real. Add in their commitment to American manufacturing and transparent sourcing, and the value becomes obvious.
Nine hoodies. Zero regrets. Q.E.D.
Terrible quality for a hoodie that cost almost $200 dollars
Clear liquid stains will not come out of this product. One was water and one was chicken broth. I contacted them directly and the response was they would pass my feedback on. Ridiculous.
Inventory discrepancies?
Said it shipped. After it didnt arrive, I asked what happened and found out the item wasn't available. This was the second order. The first order, the same thing happened, but they caught it, contacted me, and offered a 20% discount.
Best t-shirt I've ever had
Best t-shirt I've ever had. I don't know how it can be thick, yet soft and silky. Wish I could afford one in every color.
DoorDash
Terrible delivery. Using DoorDash to deliver $168 dollar sweatshirt. Not proper Bayard Winthorp. We paid a premium for product, you pay for a premium delivery service!
Love the quality
Love the quality. My son and nephew wear your clothes. However very expensive.
Product met and exceeded expectations
Product met and exceeded expectations. Quality material and workmanship. Made in USA. Order was shipped within 24 hours and arrived 3 days after I placed it (placed Friday arrived Monday). Have since placed two additional orders with American Giant and had similar positive experiences.
Never shipped my order and didn't…
Never shipped my order and didn't respond. Buyer beware.
They did reach out to let me know an item is out of stock after the review*
Ill update this again when they ship the order.
Great customer support and excellent quality hoodies!
Great experience with my first ever order! I initially had a problem with the sizing on the hoodie I ordered. They were able to resolve my issues with no questions asked. I ended up going to their outlet store in North Carolina and purchasing three hoodies there. The quality is insanely good on these!
Quality is great, but they abuse emails
Quality is great, but they spam your email like nobody's business, even after unsubscribing.
great product while supporting American…
great product while supporting American jobs - couldn't be happier
Lost delivery - delivered to wrong place
Ordered another Mens Redwood Fleece Overshirt because I love my current shirt in that style. Somehow the order got delivered to a random Post Office in my city and the picture sent by the delivery folks showed it set on the floor in front of a bunch of P.O. boxes, rather than having been delivered to my house. Contacted American Giant with the photo showing it was misdelivered, not knowing what to expect. American Giant came through and sent me a replacement shirt immediately, which I received 2 days later even though it was during the Thanksgiving time period. Excellent clothing and excellent customer service!
Great product, terrible customer service
My wife purchased a hoodie for me. I love the hoodie and I love the story of this company - I will always support an American. I had an issue with my hoodie - it developed a tear after only a couple of weeks of wear. When I contacted the company to inquire if this was the expectation of the product, I was floored by the response. 'We are not addresses customer issues until after the holidays'; a full two months before I can even make a claim or talk to anyone. I can see that getting new customers during the holidays is more important than satisfying a current customer. Very disappointing response.
Excellent Customer Service: Problem Resolved
I believe the American Giant representative I spoke with is named Jen. If mistaken, please accept my apology. Jen knew right away what the problem was in applying some of my "threads" for a purchase, and rectified the sequencing mistake I had made. She was kind and patient--I really appreciate her help. Thank you! Jane
Great Service and Quality Clothes
I ordered 3 T's and a pullover but the package arrived with 1 T and the pullover. AG quickly responded with the other 2 T's.
Their clothes are high quality in a variety of colors and weights and are made in the US.
love the merchandise
love the merchandise. quality, comfort and for the mostpart clothes run true to size
Quality
I purchased two sweatshirts and a pair of cotton shorts for my husband. He loves the quality. Will be buying again
Great customer service.
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