American Carship Reviews 

One of the most convenient business interaction ever.
Mr. Jason Walker is such a good man to deal with.
I highly recommed everyone to work with a true professional like him.
Communication, documets etc. were all on point!

it is very for car transfer company.

Recently used American car ship to transport a vehicle from CA to NJ. Jason Walker was the agent who assisted with this. He was very helpful, knowledgeable, and communicative throughout the process. He answered any questions via text or call promptly and kept me updated on transportation status.

I was offered by American Carship to ship my vehicle from Indiana to Oregon for $700. I paid a $150 down payment and signed a contract to that arrangement, specifically stating that the total cost would be $700. They had agreed knowing I needed a quick turnaround S the holidays were coming up. After not hearing from them for a few days, I finally got ahold of them and they then told me it was going to be $1200, almost double what they agreed to. I immediately told them on the phone I wanted to cancel the contract as they could not fulfill as specified. They ended up keeping my deposit of $150. This has no ethics and pulls the bait and switch. Stay away from American Carship.

They picked up four cars to be transported cross country to California. They also transported an even for me. All the transporting worked out great. The only thing I had a problem with was I was given a price for transportation and when I scheduled it was a lot more. I was told it is because the time of year and the way the drivers charge. This whole time I was under the impression that they had a fleet of trucks. I guess all I can say that they did there job transporting. Just be up front that’s all people want

The best!
Amazing company and dispatch.

Paid the deposit. Called to confirm the date and time of pick up told me it would be December the 23rd. Will not take my call will not confirm pickup time or date. Will not respond to email. I fly out on the 24th, now scrambling to find another shipper. Which on short notice will double my shipping cost. Will never recommend this company to ship anything of mine again!

After agreeing on final price and deposit of $300 Jordan found a carrier and told me the transporter needed to be paid an additional $300 for fuel & tolls. Upon delivery the operator told me there’s never such a charge and he never asked for fuel or toll charges! his company will no longer be contracting with this broker. Beware American Carship is highly unethical and fraudulent!

Overall a good review. The only issue after committing to use the company was the additional price increase after the deal was done. I reluctantly agreed because of the situation I was in. Jacob the person I had help me with all of this along with the driver was great.
My overall assessment is. Good.
I would inform the client on increases BEFORE the actual day of service.

Great experience

Mathew helped me a lot, thank you for the great services!

Negative Review

I needed to transport my car from Texas to Virginia and contacted several companies for quotes. This company, represented by Jacob, offered the lowest price—$450. I signed the contract and made an advance payment on November 8th, with the agreement that the car would be picked up sometime between the 11th and 15th.

During that time, Jacob failed to keep me updated on the status of my car’s transportation. I repeatedly reached out for information on when the vehicle would be loaded and delivered, but all I got were vague responses like, “I’m looking for a carrier.” He then told me the price would no longer be $450 but $750. Fine, I agreed to the higher price because I needed the car delivered before the holidays.

Finally, after constant follow-ups, I was informed that a driver had been found and that the car would be picked up on November 20th. The next day, I received the driver’s contact information and tried to get in touch to confirm the delivery timeline. The driver did not respond to calls or messages. I informed Jacob about the issue, and he provided me with a second phone number, but that number also went unanswered.

By November 23rd—four days after the supposed pick-up date—I found out that the car had not been picked up at all. Jacob then started making excuses and claimed he was “working on finding another driver.” This is absurd! This company does everything it can to take your money upfront but fails to deliver on its promises. Avoid them at all costs!

On November 25th, I contacted another carrier who organized everything within 24 hours, and my car is now en route.

Despite my efforts, I have been unable to recover my deposit, and this company shows no intention of refunding the money.

I will also be filing a formal complaint with the appropriate regulatory authorities to report this company’s unethical practices and poor treatment of customers.

Mathew Brown provided a great experience

This company is one of the best company we are been work with, Lucas Peterson, help us all the time with our load, he did a great job. Thanks a lot.

Jordan Smith was great to work with. He gave good explanation and was very helpful.

Excellent service. Thank you Brian!

As a carrier for American Car Ship,I couldn’t be more impressed with their professionalism and efficiency. They are incredibly organized and communicative, making the entire process seamless from start to finish. The dispatch team specially Marina Rose is always available to answer any questions, and they provide clear instructions and timely updates. The loads are well-coordinated, and payment is always prompt and accurate. It’s a pleasure working with such a reliable and trustworthy company, and I highly recommend American Car Ship to any carrier looking for a smooth and hassle-free partnership! Five stars all the way!

Mathew is a great person. I would love to work with him again next time.

Mathew is best person and I wish to work again

I was quoted a competitive price and gave a deposit. Then Matthew couldn't find me a driver and told me I had to pay more. It's going on 11 days from deposit and nothing is happening. Maybe I should just get a refund. If things change I will edit my review.