American Safety Council Reviews 

How this is an approved provider by TDLR is beyond me. Similar to other reviews, my son was half way through a drivers ed course to get his license and they "changed portals". Discontinued his course. So all 7 hours of the course had been lost. No worries though, they did give us a voucher and told us to start over! Their response was, "they sent email notifications (which was not the case) and put reminders on our website". Well a 15 year old boy is not going to be reading a website every day. He goes to the bookmarked login portal and does his course!! I have filed a complaint with TDLR as well.

"NY SAFETY COUNCIL" Provided by American Safety Council.
I Used "NY SAFETY COUNCIL" from American Safety Council, this company is a scam and only wanted your money. They locked my course for no reason. I was 5 mins away from finishing the course. I spent almost 6 hours. On My last final quiz at my first attempt, I answered all the 5 questions and When I was attempted to click the submit button, the verified question popped up. After I successfully answering it. The screen displayed another 5 questions and stated 2 attempts remaining. When I clicked go to assessment, the computer screen displayed: your course is blocked ...... .They asked me to re-register. They just wanted to make money. I used this company 3 years ago and nothing like this happened. I will never use this company any more in the future. I have 10 friends that were going to take a defensive driving course, and they want to know about my experience. I almost wanted to recommend it to them. I sent the company an email and no response, I called, and it said the estimated wait time more than 10 mins. I waited for 50 mins and no body answered the phone. I will not re-register with them, I will do it with another company. The website is terrible, the video "Another Night" was so old and blurry. Sometimes the video freeze and the sounds weren't clear. The Better Business Bureau should investigate this business. They will lose customers if the way they do business like this. NY SAFETY COUNCIL is terrible. Just waste time and money to deal with this worst company ever. I just discovered this business rating is 1.3. If I knew this before, I wouldn't register my course with them.

Complete scam website is fake unusable, they stole my money. Do not use ever

If I could give 0 stars, that would be appropriate here. This is a scam. They cannot be contacted and lock you out of courses due to their technical issues. They then have the audacity to charge you to retake the course.
AVOID!!!

I paid for the course and wasn't able to log in. I had to rewrite the phrase until the bar is full but as soon was almost done the bar started again and again. Tried many times to communicate with them but was impossible just messages

DO NOT TRUST THESE SCAMMERS! Upon taking a quiz, I had to submit my answers a few times (not a problem related to me - they either have a glitch in their system or they make sure something goes wrong) and they said I've had too many failed attempts and told me to re-register (basically purchase the course again?!) they don't give a refund either. I'm sure they do this on purpose. Avoid this company, TOTAL SCAMMERS!

Fraud. Beware of Texas driving school and American Safety Council is fraud.

The American Safety Council's Life and Health Insurance Certification Program is an absolute disaster. From start to finish, my experience has been nothing short of frustrating and disappointing.

Firstly, the content is severely outdated. The examples provided still use dates from 2015, making the material not only inaccurate but also irrelevant. This is unacceptable for a certification program that is supposed to prepare you for a current and competitive industry.

The user interface is extremely old and clunky. Navigating through the program feels like stepping back into the early 2000s. It is neither user-friendly nor efficient, which adds unnecessary stress to an already challenging certification process.

One of the biggest flaws is the testing system. You are allowed to take only one practice test, which you must pass to be eligible for the official exam at a testing center. This is incredibly limiting. The inability to take multiple practice exams hinders your preparation and increases the likelihood of failure.

My nightmare didn't end there. After completing the life insurance portion and passing the exam, I moved on to the health insurance section. Upon completion, the exam did not appear in the Pearson Vue queue for scheduling. I have emailed the American Safety Council three times and received no response. There is no accessible phone number for direct contact, leaving me in the dark with no way to resolve the issue.

When I finally reached a customer service representative, their lack of knowledge and helpfulness was astounding. They suggested I create multiple accounts with Pearson, which is not only impractical but also indicative of their complete misunderstanding of the problem.

In conclusion, I will never purchase anything from this company ever again. The American Safety Council's Life and Health Insurance Certification Program is a waste of time, money, and effort. Save yourself the trouble and look for a more reliable and up-to-date certification program elsewhere.

they did not provide defensive driving course certificate to me and my insurance company and i requested over phone to send me soft copy but they said they are unable which i did not under stand ,they could do online training but they could not provide soft copy through email which was surprising
almost two month me and my insurance company did not received the cert

This testing site is ridiculous. It is setup for you to fail. From the very start you are required to answer 20 security questions. Yes TWENTY!! You are also required to provide voice recognition also. During the testing you are asked one of the security questions. If you get it wrong you are blocked out of further testing and the only way to restart is to pay again!!!
While watching the videos for the test, it repeats itself 2 or 3 times. After each section you are given a quiz question. It is a 45 second timed question. You have 3 chances to answer correctly if not….,you’re blocked out. Only to be asked to pay again to restart.
Calling customer service for help is useless. After being on hold for a least 1/2 hour, you speak to someone about getting a refund for this bogus course and they hang up!!
Don’t waste your time or money on this site. It definitely should be reported to the BBB.
It is a very sketchy operation. I would leave 0 stars if I could. Please beware.

I wish I can give 0.
Why are you charging for giving the certificate that I already paid for? This is a deceptive and immoral practice. Please arrange to email me the safe driver course certificate that I already completed.

Would give it a zero if possible. Completed a mature driver's course (and passed) almost 1 month ago and never got the certificate. I have called at least 3 times and keep getting the same answer, "We don't know what happened to the first one" Claim they sent another one out (2 weeks ago), still haven't gotten that one. Considering filing a claim for scamming seniors!

I wouldn't even rate them !!!!!!!!!!!!!!!!!!!! scam........
I signed up for the DRIVING PERMIT IN FL let me pay took my $$$$$ . Then told me that I could not get the course because of something with the State. Would be back on starting JUNE.........,.,... I signed up for that DAY IN APRIL TO TAKE IT ONLINE THAT MOMENT
I requested a refund and they refused

This company is a scam

Don't waste your time. Horrible! System is old. Customer service rep was unprofessional and just doesn't care about the company. To speak to someone it takes almost an hour. I've used the company twice prior in 2018 and 2021 and this is the first time I've had issues. Also the first time I've called customer service. Whole company needs to be shut down. Online requests for help is possibly a two day turn around. I don't even know why they bother. If you're not passionate about what you're doing then don't do it. Medioce at best.

BIG SCAM. Awful company !
Wish I had read these reviews prior to paying. Don't waste your money using this company. They said I didn't answer the test correctly and I have to pay again.
Rude customer service.
I'm going to to use IDriveSafely.com instead.

Program has glitches, asking many times security questions, voice recognition has lots too be desired, doesn't recognize voice recordings. Locked me out there times. Wanted me to restart course. With I didn't. Contacted fusion, they informed me that I had failed the course, that the restart was a curtsey. I asked for a refund, they refused. Took course at my local library, much cheaper, and no problems, got my certificate. Don't be bother with fusion. As far as I'm concerned, they are scammers. Don't wast your money. I would have given them a lower reating but it doesn't go any lower. I would have given them a negative star.

I just completed the course with AMERICAN SAFETY COUNCIL
on line and it was GREAT 👍
and the customer service representative she was absolutely wonderful super helpful super professional and kind
I'm very grateful to the wonderful caring supportive and passionate lady representatives..
May GOD BLESS her and May GOD bless everyone...
Many thanks to you all

They Stole my my Money ... Somebody must to Stop this Scam

The scammers are charging money for a digital download of the certificate!!! Are they crazy? Shameful and bad business practice, this hidden fee was not disclosed earlier.