Amplified Telephones Reviews 

1.343
TrustScore 4.5 uit 5

4,3

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

In terms of receiving the product, the service ticks all the boxes. Beyond that and to be honest writing a review this early on in the process, is a bit premature, in my opinion. I have already told y... Toon meer

Beoordeeld met 5 van de 5 sterren

Having quite severe hearing loss I was unable to hear anyone speak on my landline phone. Read up on these amplified phones and thought i would give them a try. Because they have a booster button on th... Toon meer

Beoordeeld met 5 van de 5 sterren

Quick and easy to purchase the telephone, which arrived promptly. Decent quality product purchased for my parents who are hard of hearing and though its early days, the enhanced in-call volume doe... Toon meer

Beoordeeld met 5 van de 5 sterren

Needed replacement phones for my elderly sister ordered from Amplifued telephones and found the experience fantastic . Iam not a technical wizard but these phones didn’t need one . The order was prom... Toon meer

Bedrijfsgegevens

  1. Internetwinkel

Geschreven door het bedrijf

Here at Amplified Telephones, we understand that hearing loss is a condition that affects a number of people, and it can have a severe impact on quality of life. Our dedicated team of product experts are on hand to help you find the right amplified telephones and listening devices so that you no longer need to feel isolated from your friends or loved ones.

AmplifiedTelephones.co.uk

Geschreven door het bedrijf

Free UK Delivery
You don't need to worry about any hidden delivery costs or unexpected charges once you reach the checkout. We offer FREE UK delivery on ALL orders.
Product Experts Ready to Help You
Our dedicated Customer Services team are on hand to help you with your order. Whether you'd like to make a repeat purchase or you're shopping for the first time with AmplifiedTelephones.co.uk, they are ready with their expert product knowledge to answer your queries and offer assistance with placing your order.
Quality Products at Affordable Prices
As a leading independent distributor of assistive technology products, we pride ourselves on our growing reputation for supplying quality products at affordable prices from brands you can trust.
Dedicated Product Experts
Our Amplified Telephones experts have access to a wealth of information about amplified phones and can help you with your purchasing decision. Whether you're looking for a cordless or corded handset, a TV listener, or even an extra-loud doorbell, our team are here for you.
Safe Shopping with AmplifiedTelephones.co.uk
We are an ISO 9001:2015 certified business, providing peace of mind that your order is safe in our hands. You can shop safely with us (secured by Thawte), and we even offer FREE UK mainland delivery on all orders.

Free UK Delivery!

We offer FREE UK delivery on ALL orders!

You don't need to worry about any hidden delivery costs or unexpected charges once you reach the checkout. We offer FREE UK delivery on ALL orders.

Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

1K reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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4,3

Alle reviews

(1.343)

197 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 3 van de 5 sterren

Disappointed

Not as good as I hoped

22 september 2025
Logo Amplified Telephones

Antwoord van Amplified Telephones

Dear Linda,

Thank you for your review. We are sorry to hear that your phone has not quite met your expectations.

We would value the opportunity to understand more about your experience and which specific features you feel are missing.

At Amplified Telephones, we stock a wide range of devices designed to suit most requirements, and your feedback would help us recommending the right phone for your requirements.

Please feel free to email our team at helpdesk@amplifiedtelephones.co.uk with your specific needs. We would be more than happy to offer advice or suggest alternative options that may be better suited to you.

Kind regards,

Victor
Amplifiedtelephones.co.uk

Beoordeeld met 5 van de 5 sterren

Excellent service

Ordered a mobile for my elderly father and it couldn't have been easier. As he is extremely hard of hearing and requires hearing aids, I was able to claim back the VAT - a very straightforward process. The phone was despatched the day after it was ordered and arrived two days later. Excellent service.

10 februari 2026
Beoordeeld met 2 van de 5 sterren

Utter rubbish

Within 1 hour of receiving this phone the clip holding the SD card broke off. A call was made to Amplified Hearing and the person who answered the phone couldn't help. After trying to replace the clip for a while we gave up.

Then after 3 days the phone wouldn't charge so the phone was useless and returned.

Amplified hearing said we had damaged to SD card clip!! They also said the phone was in working order. They couldn't sell it on due to the damage so offered to dispose of it. Didn't believe them so asked for it to be returned.

We had to pay £8 to get the phone back - still waiting for it's return.

Wouldn't touch this company again.

The phone appears to be very old technology.

10 februari 2026
Logo Amplified Telephones

Antwoord van Amplified Telephones

Dear Sandra,

Thank you for your feedback. We are sorry to hear of your frustration, but we would like to clarify the findings of our technical inspection for the benefit of transparency.

When the handset was returned to our warehouse, our team conducted a thorough assessment of both the physical condition and the internal hardware of the device.

During this inspection, the SD card clip was found to be physically bent out of shape. As this specific component does not fail or bend under normal operation, such finding is consistent with physical force or accidental damage rather than a manufacturing defect. Unfortunately, such damage voids the possibility of a refund and prevents the item from being resold.

Furthermore, regarding the operational issues reported, the device powered up immediately during our testing. We monitored the handset for a full 24-hour period, during which the battery maintained its charge and functioned exactly as expected, confirming that the phone is in full working order.

Regarding the return costs, please note these costs simply cover the postage used, that being the initial pre-paid label for the return to us and the tracked delivery to get the handset back to you. Your device has been dispatched and is currently on its way to your address.

Kind regards,

Victor
AmplifiedTelephones.co.uk

Beoordeeld met 2 van de 5 sterren

Service from the company was good but the telephone didn’t meet needs

The service from the company was good, but the telephone did not meet my dad’s needs. He is elderly, with poor hearing and some cognitive impairment. The phone had very loud ringers, although none of them sounded like a phone and more like alarms. However the volume of the person on the call was no better than his current phone unless you press the boost button while on a call. He would not be able to remember to do that and I was told that it is not possible for the boost button to be turned on constantly. The phone therefore wasn’t appropriate for someone with cognitive impairment. The returns process was very quick and smooth.

10 februari 2026
Logo Amplified Telephones

Antwoord van Amplified Telephones

Dear Tricia,

Thank you for your feedback and for your kind words regarding our service and returns process.

I am sorry to learn that the phone you have recently purchased was not the right solution for your father. You have highlighted a very important point: for users with cognitive impairment, remembering to press the boost button during a call is often not practical.

While many amplified phones use this as a safety feature to protect other users in the household, we understand it can be a significant hurdle for someone who needs that volume automatically.

For future reference or for other customers in a similar situation, we often recommend the Amplicomms BigTel or Doro ranges, which features in many cases an Audio Boost Lock. This allows the extra amplification to stay on permanently, removing the need for the user to remember to press a button.

We are glad we were able to handle your return quickly, and we wish you and your father the best in finding the right solution for his needs.

Kind regards,

Victor
AmplifiedTelephones.co.uk

Beoordeeld met 3 van de 5 sterren

Unhappy purchase

I found the instructions to install the handset extremely confusing and still don't know what TAM means. The voice on handset is barely audible until the audio boost is on which is most annoying as I'm only slightly deaf and shouldn't need the boost. Not terribly happy with the purchase I'm afraid.

4 februari 2026
Logo Amplified Telephones

Antwoord van Amplified Telephones

Dear Dorothy,

Thank you for your feedback. I am sorry to learn that the phone you have recently purchased has not been the right fit for you.

To clarify the instructions, TAM stands for Telephone Answering Machine as in the voicemail feature. Regarding the volume, this specific model is designed with a very high ceiling for profound hearing loss, which is why the audio boost is a dedicated trigger. However, we understand that having to press it every time can be frustrating if you only require a moderate increase in volume.

Since you only purchased this phone earlier this month, we would be more than happy to help you with a returns authorisation as well as suggesting alternative models that offer a higher volume.

Please contact our team at helpdesk@amplifiedtelephones.co.uk and we will assist you with the return process and help find a handset better suited to your needs.

Kind regards,

Victor
AmplifiedTelephones.co.uk

Beoordeeld met 5 van de 5 sterren

Just what I was looking for!

The perfect telephone for the elderly with great amplification, large buttons and a very clear backlit display. Having read the reviews I downloaded the full manual before setting up and wojuld advise others to do likewise as the Quick Start guide is a little short on detail. Great value for money

3 februari 2026
Beoordeeld met 3 van de 5 sterren

Incoming ringtone very quiet.

Incoming ringtone very quiet.
Had to take out battery to get the battery charge indicator to show full.

31 januari 2026
Logo Amplified Telephones

Antwoord van Amplified Telephones

Dear Mr Butcher,

Thank you for sharing your feedback regarding your recent purchase.

I am sorry to learn that you have experienced issues with the ringtone volume and the battery charge indicator on your new phone.

Our team remains available to discuss the points you have raised and advise whether a settings adjustment or a troubleshooting step might resolve the matter.

We would appreciate the opportunity to look into these technical points for you and, additionally, to discuss any other phones within our range that may be more suitable for your requirements.

To that end, please contact our in-house team at helpdesk@amplifiedtelephones.co.uk so that we can assist you further.

Kind regards,

Victor
Amplifiedtelephones.co.uk

Beoordeeld met 3 van de 5 sterren
Logo Amplified Telephones

Antwoord van Amplified Telephones

Dear Mary,

Thank you for your review. I am sorry to learn that the telephone did not meet your expectations.

Please note that, when a telephone provides high levels of amplification, it increases the volume of the incoming voice along with all frequencies on the line. At very high volumes, this can sometimes make standard line noise more audible than on a non-amplified device.

In any case, we can confirm that your return was received and a full refund has been promptly processed by our team.

Please let us know if you require any further assistance choosing a different model that might better suit your needs; we would be happy to help.

Kind regards,

Victor
Amplifiedtelephones.co.uk

Beoordeeld met 5 van de 5 sterren

Answer to my problem

I felt so out of touch the hands free were impossible for me to use but this one has let me communicate once again with people. So a huge thank you.

24 januari 2026

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