AMYET eBikes Reviews 

131
•
TrustScore 3.5 uit 5

3,5

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Lees wat reviewers zeggen

Beoordeeld met 4 van de 5 sterren

The company had great response time and communication through out the ordering and shipping process. My only gripe would be item price, as i can find similar if not same for much less on ali. Just ra... Toon meer

Beoordeeld met 4 van de 5 sterren

The bike is great, I personally like the a/b toggle swich over the current button to turn on/off the front hub motor. Also the left brake handle was flopping and not attached to the ball receptacle u... Toon meer

Beoordeeld met 5 van de 5 sterren

The bike arrived with some issues but were resolved quickly. Communication was done thru email but the amyet team responded fairly fast. The company takes their service serious. I am happy amyet didn'... Toon meer

Beoordeeld met 2 van de 5 sterren

Well When I ordered my brake pads the first time. I only received one side of the disk break pads and then when I ordered the other side I only got the same side again and no full sets. I have to orde... Toon meer

Bedrijfsgegevens

  1. Fietsenwinkel

Geschreven door het bedrijf

AMYET eBikes might be driven by a desire to innovate and advance technology in the e-bike sector.This could involve developing more efficient batteries, improving motor performance, or enhancing the overall user experience through smart features.


Contactgegevens

  • Room 8728, 7th Floor, No. 3012, Banxuegang Avenue, Bantian Community, Bantian Street, Longgang District, 518129, Shenzhen, China

  • contact@amyet.com
  • amyet.com

3,5

Gemiddeld

TrustScore 3.5 uit 5

131 reviews

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3 sterren
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3,5

Alle reviews

(131)

53 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 1 van de 5 sterren

Junk worked one day then wouldn’t turn…

Junk worked one day then wouldn’t turn on, put everything I knew that would fix it on and still won’t turn on

15 augustus 2025
Logo AMYET eBikes

Antwoord van AMYET eBikes

Dear Derek,

We’re truly sorry your bike stopped turning on after one day, and that your troubleshooting didn’t help.
This is not the experience we want, and we’re sorry for the frustration.

Please contact our support team at support@amyet.com with your Amazon order number.
We’ll respond right away to diagnose the problem and arrange a solution (repair, replacement, or refund) that works for you.

Again, our apologies. We appreciate your patience.

Sincerely,
AMYET eBikes

Beoordeeld met 3 van de 5 sterren

It said ships in 3 to 5 bus days but…

It said ships in 3 to 5 bus days but took 14

12 augustus 2025
Logo AMYET eBikes

Antwoord van AMYET eBikes

Dear Rebecca,
Thank you for bringing this to our attention. We sincerely apologize for the delay in your shipment. Our stated delivery time is typically 4-5 business days, but occasionally, unforeseen circumstances in logistics, such as the barcode label issue mentioned in the tracking information (which required replacement), can cause delays.
We understand this is frustrating and appreciate your patience. If you have any further questions or concerns, please don't hesitate to let us know.
Best regards,
AMYET eBikes

Beoordeeld met 1 van de 5 sterren

I bought my ebike from Ebay seller

I bought my ebike from Ebay seller: amyet_direct01 , The headset will not adjust, I contacted the seller and he told me to buy the parts and I will get reimbursed??? I thought these bikes had 1 year warranty. Why do I have to buy the parts?? I paid over $1,000 for this bike. The problem with is the stem top bolt and the star nut came damaged and unable to adjust. You guys should ship me the part at the very minimum. I will be reporting this to my state attorney general too if not resolved,

Date of experience: July 01, 2025

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Reply from AMYET eBikes

A day ago
Hi GasOut,

We're truly sorry to hear about the trouble you're having with your ebike. We want to resolve this for you right away. Please reach out to our dedicated support email at amyet - . Our team will work diligently to sort out the parts issue and make sure you're satisfied, honoring the warranty as expected. Thanks for your patience, and we'll get this fixed promptly.

Thanks for bringing this to our attention!

Best Regards
AMYET eBikes

YOU GAVE ME A NON WORKING EMAIL!!

1 juli 2025
Review zonder uitnodiging
Logo AMYET eBikes

Antwoord van AMYET eBikes

Hi GasOut,

We're truly sorry to hear about the trouble you're having with your ebike. We want to resolve this for you right away. Please reach out to our dedicated support email at amyet - ebike@outlook.com. Our team will work diligently to sort out the parts issue and make sure you're satisfied, honoring the warranty as expected. Thanks for your patience, and we'll get this fixed promptly.

Thanks for bringing this to our attention!

Best Regards
AMYET eBikes

Beoordeeld met 3 van de 5 sterren

Fragile: Handle with care.

The overall build of the bike frame and tires are amazing. However, the "Suspension and Pedals are lackluster." The seat is quite comfortable The pedal assist makes hills a dream. But the battery life leaves you disappointed.

To touch on the pedals. They broke within the first 10 miles. And almost caused a collision with a parked car. The suspension feels more like it's for looks than functional, it bottoms out violently on minor transitions.

If my rating were based on aesthetics alone it would definitely be a 5 star review. But the shortcomings in functionality have left me disappointed. I'm not saying it doesn't work. I'm saying it could definitely be better.

17 juli 2025
Logo AMYET eBikes

Antwoord van AMYET eBikes

Hi Solace,

We're really sorry to hear about the issues with your the damaged pedals.Could you please contact contact@amyet.com and share your details? Our team will prioritize fixing this—either arranging a replacement pedals or guiding you through repairs, and we'll also sort out the box situation.

Thanks for bringing this to our attention!

Best Regards
AMYET eBikes

Beoordeeld met 5 van de 5 sterren

Happy Customer .

Bikes arrived quickly and undamaged. Easy assembly with tools provided. Charged the battery and off we went. Bikes work great.

14 juli 2025
Beoordeeld met 1 van de 5 sterren

Bike front motor didn’t work

Bike front motor didn’t work, box came with holes

15 juli 2025
Logo AMYET eBikes

Antwoord van AMYET eBikes

Hi Scotty,

We're really sorry to hear about the issues with your bike motor and the damaged box.Could you please contact contact@amyet.com and share your details? Our team will prioritize fixing this—either arranging a replacement motor or guiding you through repairs, and we'll also sort out the box situation.

Thanks for bringing this to our attention!

Kind Regards
AMYET team

Beoordeeld met 5 van de 5 sterren

Great buying and product experience

I had a highly positive buying experience. From the moment I placed the order, the team provided consistent updates throughout the shipping process which gave me peace of mind. The product arrived on schedule and in flawless conditions, exceeding my expectations. I'm personal impressed by their customer service and attention to detail, both of which made the entire process smooth and reassuring. I would confidently recommend AMYET to anyone seeking reliability and excellence service.

24 juni 2025
Beoordeeld met 1 van de 5 sterren

Your company sent me an AMYET E-BIKE…

Your company sent me an AMYET E-BIKE with a cracked rear tire (rim). The EBIKE is inoperable and UNSAFE to ride…AT $799.
ALSO THE PHONE MOUNT I PURCHASED WITH THE BIKE…I (STILL) HAVE NOT RECEIVED…BUT YOUR COMPANY SENT ME AN EMAIL SAYING THE PHONE MOUNT WAS DELIVERED. IT WAS NOT.

23 juni 2025
Logo AMYET eBikes

Antwoord van AMYET eBikes

Hi,
I'm very sorry for bringing you a bad experience.
If you have any questions, please contact our after-sales mailbox:
contact@amyet.com
We'll get back to you within 24 hours.
We are very willing to provide technical and spare parts support.
Thank you
AMYET eBikes

Beoordeeld met 5 van de 5 sterren

Received my E26 Amyet

Received my E26 . Easy to assemble despite somewhat sparse instructions . It handles beautifully and is a joy to ride . Had a flat at 100 miles so I’m upgrading tires but so far no problem . Thanks Amyet !

20 juni 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Bad experience

They asked me to change my review, I can’t do that!! I just want to say I had a bad experience with Amyet please be careful there will try to sell you parts that you don’t need and not listen to you it took two months back-and-forth trying to solve my issue that it never got solved

23 mei 2025
Logo AMYET eBikes

Antwoord van AMYET eBikes

Hi,
I'm very sorry for bringing you a bad experience.
If you have any questions, please contact our after-sales mailbox:
contact@amyet.com
We'll get back to you within 24 hours.
We are very willing to provide technical and spare parts support.
Thank you
AMYET eBikes

Beoordeeld met 1 van de 5 sterren

Bike had many problems and you cannot speak to anyone it's all through email

Amyet will try to convince you to change your review for $50. Then they will ignore you once you do it. Our bike came in with a bent frame and missing parts. They did offer to repair the bike or discount it for the problems but it took over a week of back and forth emails to get an answer. We are basically left with a broken bike that we still paid hundreds of dollars for. I would not trust amyet to reimburse you for any bike repairs.

25 juni 2025
Review zonder uitnodiging
Logo AMYET eBikes

Antwoord van AMYET eBikes

Dear Valued Customer,
We sincerely apologize for any inconvenience caused. We take all feedback seriously and aim to resolve issues promptly. To assist you as efficiently as possible, could you please share your order number? Our dedicated support team will review your case immediately and work towards a satisfactory resolution. Thank you for giving us the opportunity to improve.
Sincerely,
AMYET eBikes

Beoordeeld met 3 van de 5 sterren

I had lots of emails back and forth and…

I had lots of emails back and forth and was happy that they responded. It was difficult to get a solution out of the way the responses were and it would be nice to be able to talk with someone. They did send me a new throttle which made the bike work which I paid for even though the one on the new bike was bad. Now I’m dealing with the handlebars and the. Stripped screw but it seems after photo and videos they are sending new screws instead of the post I requested

30 mei 2025

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