Ordered Sentinel Jetflush Rapid + with heater and twin magnets. Powerflush delivered immediately with twin magnets they did state 2kw heater out of stock in uk. Kept me upto date and delivered fortni... Toon meer
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Lees wat reviewers zeggen
We have just started to use this business and nothing but good things, Pricing, Delivery and staff are 5* Highly Recommended.
Had to return an unused order. After making a call on a Saturday morning, I didn't realise I was speaking to the Mangaing Director. It shows that all management levels are involved in the customer se... Toon meer
Great price on our pump and good communication. Our pump was shipped direct from the DAB manufacturer's warehouse but arrived missing the float suction kit (just a picking error by the manufacturer).... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Suppliers and stockists of Industrial, Commercial and Domestic Pumps and associated equipment
Contactgegevens
Unit C2, Taylor Business Park, WA3 6BL, Warrington, Verenigd Koninkrijk
- 01925 761120
- sales@anchorpumps.com
- anchorpumps.com
4,7
Uitstekend
13K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 91% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
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Great prices
Great prices, as a bathroom fitter good for my customers, great delivery times , good choice of products
30 maart 2026
Happy to share my review when i receive…
Happy to share my review when i receive the item that i ordered over a week ago and told it was in the post
14 april 2026
Antwoord van Anchor Pumps
Good morning
I am sorry to read your review this morning. I would firstly like to apologise for the delay with your order. Having checked it this morning I can confirm that we have received our stock for this order and this will be out to you today for delivery tomorrow. It would appear there was a slight delay with restocking this item.
Kindest regards
Kerry Stephenson
Customer Service Supervisor
Great prices & Deliver to NI
Anchor Pumps agreed to better a competitor's price, and then delivered to Northern Ireland within 2 days, without any hassle.!
10 april 2026
Bought a grunfos pump
Bought a grunfos pump, which failed after 10 days. Anchor refunded and replaced and new pump is doing well. The customer services people we pretty good !
23 maart 2026
A very big thank you to Gareth at…
A very big thank you to Gareth at Anchor Pumps for getting a part to me so quickly. A well known pump manufacturer had left me without heat for three weeks (thanks to incorrect customer advice and shifting leadtimes on a spacer for their pump). I called Gareth at Anchor Pumps for help, he had an appropriate replacement part in stock. Gareth even went to check the packet for me. I received the part the next morning. I highly recommend Anchor Pumps. Thank you so much.
17 april 2026
Review zonder uitnodiging
Excellent service in all respects
Excellent service in all respects. Highly competitive price and fast free delivery⁹
8 april 2026
Gareth was extremely helpful and…
Gareth was extremely helpful and courteous. Easy to order and item arrived as promised within time.
7 april 2026
Competitive pricing delivered correctly…
Competitive pricing delivered correctly and promptly
30 maart 2026
Poor service
Advertised pump heads for sale that were no longer made. Took over 2 weeks to find out. Waiting for refund. Website not up to date. Slow to respond to emails.
24 maart 2026
Antwoord van Anchor Pumps
Good morning
We apologise for the lack of clarity on the availability of this product. An order had been placed with Grundfos for this item and we were later informed that our order could not be fulfilled as they didn't have the stock and that the item was discontinued, despite showing as available on their stock-check website. Following updating you on this unfortunate circumstance, we de-listed it as a stocked product on our website, to avoid it happening again and your order was refunded promptly.
I hope this didn't cause you too much of an inconvenience, it can be frustrating when we are not informed by the manufacturer's on which products statuses have changed- and thus, even more frustrating for you, the customer.
Hopefully, we can do business with you again in the future and show you the industry-leading service that we provide.
Blake Holmes
Customer Service Advisor
Great service and all goods delivered…
Great service and all goods delivered on time and well package.
20 maart 2026
Customer services were very…
Customer services were very knowledgeable and helped with pur enquiries.
20 maart 2026
Excellent customer service and support…
Excellent customer service and support after mistakenly ordering the wrong one and help with the return. Would highly recommend. Thanks Kerry.
2 april 2026
No delivery made
31 maart 2026
Antwoord van Anchor Pumps
Good afternoon
I apologise for the latency with your order. This incident falls outside of our standards and we will always work to rectify and correct these errors as soon as possible. We have sent a follow-up email containing the details of this issue and reassuring delivery for tomorrow. We greatly apologise for any inconvenience caused during the time that this order has been placed.
This incident is being resolved internally, to deduce how it has occurred and to ensure that it doesn't happen again.
I hope we get the opportunity to do business with you again once more to show you the level at which our standards sit.
Thank you for your patience and understanding
Blake Holmes
Customer Service Advisor
very fast service
very fast service, asked for the same pump but is was so old they didnt make it anymore was advised to purchase similair. arrived next, day fitted and working well. Would buy again from this company
31 maart 2026
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