Andela Reviews 17

My experience with Andela's hiring process was disappointing, particularly when it came to their use of AI. Initially, I was excited to apply, but the process quickly became frustrating. The AI-driven assessments and screenings felt impersonal and often disconnected from the role I was applying for. Instead of focusing on my specific skills and experience, the AI seemed to rely heavily on generic algorithms that overlooked my unique qualifications.

One major issue was the automated nature of the interviews. The AI-driven chatbots and assessment tools lacked the nuance that a human recruiter could have provided. It felt more like the system was checking boxes rather than evaluating me as a candidate. This led to a lack of clarity in feedback and no sense of personal engagement, which made the entire experience feel robotic and detached.

To make matters worse, there was little to no follow-up or human interaction. After the AI screening, I was left in limbo for weeks with no update or feedback on my application. The lack of transparency and communication was frustrating, especially for someone trying to navigate through a process that felt entirely driven by automation rather than human insight.

Overall, Andela's reliance on AI for their hiring process needs serious improvement. It lacks the personal touch and attention to detail that should be fundamental in assessing candidates. I wouldn’t recommend this approach to anyone looking for a more human-centered experience in their job search.

Andela sold my personal data, so I contacted them, as per their privacy policy. Zero response after 3 months, even when cc'ing their listed support and GDPR points of contact.

I see only 3 explanations*, none of which would make me consider doing business with them:
1. They did see it and willfully ignored it (which is illegal and says lots about how things could go should your interests not be aligned with theirs)
2. They missed it 3 times / on multiple points of contact, or it's in a backlog that's bigger than 4 months.
3. They didn't even see it on 3 different, official points of contact.

Simply put, I wouldn't trust they'd address any issues in a timely and reliable manner.

* If you're generous, you can imagine a 4th: the 3 emails never arrived. But I didn't get any delivery failure notification and I'm using gmail, which one can reasonably expect to work / not bounce when contacting a company.

Andela is people first in everything they do. I am very impressed with how they approached helping us find people, sourcing people to interview and supporting their folks after onboarding.

We've been working with Andela for over a year now. It has been one of the best decisions we've made as a company. Highly recommend!

So far so good. The team is working well and concerns we had have been resolved so far.

One of my biggest concern was timezone and hours overlap. As the collaboration progressed, it was hardly noticeable. Andela resources were very diligent about timezone and made adjustment accordingly

The Andela staff was quick to meet with me as a new team manager to introduce themselves and discuss their roles and responsibilities. We had a quick follow up meeting and regularly scheduled meetings to discuss team members, work efforts, etc. I appreciate the thorough communication.

Working with Andela is one of the most important and best decisions we have made so far as an early stage company. I have worked with Andela on two different occasions and could not recommend them more.

The engineer they landed us is just OK and there have been constant problems with them invoicing us the wrong amounts (some months too much, some months too little).

A fantastic service providing top quality Technical Support Engineers!

Working with Andela team has been great .
They know their work and are professional .

It seems the quality has really fallen off in the past few years. Ever since they moved to the hiring contractors model as opposed to their training program with folks hired as employees, I've noticed a substantial decrease in the quality of developers. Out of the 5 positions we filled by Andela, we had to replace 3 of them and even the replacements weren't great and had to be replaced again. In addition, in the short 2 years we've been with them, we've had 5 different account reps.

good engineers, who have worked with us for years!

The engineers that we have working for us have been great!

We started with Andela in a "staff aug" capacity as a pilot to evaluate the strength of folks they could bring to the table. Our experience to date has been that they bring great talent to our team needs, quickly absorbed what we are generally looking for in terms of technical and "soft" skills and reliably ablt to fill our needs. Going forward, we expect to take a more strategic approach to our relationship with Andela. Not many firms are able to deliver as strongly and predictably as Andela,

Doing a great job. Great experience working with our Client Partner

Andela is a relatively new partner for us; however, they have quickly become one of our top suppliers and are able to turn-around talent quickly. Their model really seems to work and has been successful in filling our needs. We look forward to continuing business for a long time.
Eileen is easy to work with, not pushy, and always looking to provide information and collaborate on process improvements. Please never let her leave our account!