I bought 4 cushions from this company. 2 arrived very quickly but had to wait about 6 weeks for the other two with no update. The fabrics are fabulous and the cushions well made but the feather i... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
I bought 4 cushions from this company. 2 arrived very quickly but had to wait about 6 weeks for the other two with no update. The fabrics are fabulous and the cushions well made but the feather i... Toon meer
Bedrijf heeft geantwoord
Fabulous cushions. Well worth the money Terrible delivery service though. They took it upon themselves yo deliver to our business address. Not home address
Bedrijf heeft geantwoord
Always an absolute pleasure popping in to the Andrew Martin warehouse sale store, the team are beyond helpful, friendly and so nice to see a place with staff retention and to see a familiar face o... Toon meer
Bedrijf heeft geantwoord
I ordered online but two of the four chosen cushions were out of stock. I spoke with Gil who arranged for a return and sourced information on another colour way, the return and dispatch of replacemen... Toon meer
Bedrijf heeft geantwoord
All the world’s a stage and at Andrew Martin we bring its theatre vividly to life. Drawing upon a global spectrum of influences, we create characterful interiors that immerse, transfix and transport.
Geschreven door het bedrijf

Free Delivery for all Small Items
Walton Street 190-196, SW3 2JL, London, Verenigd Koninkrijk
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Heeft 85% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 24 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.

Antwoord van Andrew Martin

Antwoord van Andrew Martin
Cushions arrived quickly and are excellent quality. Delighted with them and the service received

Antwoord van Andrew Martin
Top quality and great delivery service! Love my new kitchen stools!

Antwoord van Andrew Martin

Antwoord van Andrew Martin
Excellent Service from Libby at Andrew Martin
I had a wonderful experience purchasing from Andrew Martin, even though I ordered from overseas.
Libby was incredibly patient, professional, and responsive throughout the entire process. She took the time to answer all my questions and explained the products, options, and ordering process clearly via WhatsApp, which made everything much easier despite the distance and time difference.
Her attention to detail, prompt communication, and willingness to help gave me great confidence in my purchase. Customer service like this is rare and truly deserves recognition.
Thank you, Libby, for making the experience smooth and enjoyable. I would highly recommend Andrew Martin to anyone looking for beautiful furnishings and exceptional customer service.

Antwoord van Andrew Martin

Antwoord van Andrew Martin
“We came in for a browse. We left considerably poorer, briefly the owners of an ornament the size of a small child, and absolutely delighted.”
Let me set the scene. Two grown women. A beautiful showroom. A combined budget that, in hindsight, was more of a loose guideline than an actual financial commitment. And then, Girish and John.
These two gentlemen are, without question, the most dangerously charming sales duo in the furniture industry.
Think of them less as sales advisors and more as very stylish enablers. They should honestly come with a warning label: “Prolonged exposure may result in spontaneous purchases and a significantly lighter bank account.”
My sister and I changed our minds so many times that lesser men would have quietly hidden in the stockroom and pretended to check inventory. Not Girish and John.
They smiled, they joked, they pivoted, they suggested, they waited. They had the patience of two men who have clearly seen it all before and found it quietly entertaining. We were, to put it gently, a lot.
And Then Came The Ornament.
My sister — swept up in the magic of it all, in a furniture display room that is, it must be said, considerably larger than any room in her actual house fell head over heels for a gorgeous ornament a "Silver Apple", its was Hugh, but truly beautiful definately a statement piece or conversation starter. Truly enormous. It was the kind of ornament that demands its own postcode. Reader, it did not fit. Not in her hallway, not in her living room, not in her life as currently constructed. It had to go back.
And here is where Girish and John truly earned their five stars: not a sigh, not a raised eyebrow, not even the faintest flicker of judgement. The return was handled with as much grace and good humour as the original sale. Absolute professionals.
"A public service announcement for fellow shoppers: Andrew Martin showrooms are deceptively, gloriously spacious. Your home is not a showroom. Your hallway is not 40 feet wide".
That ornament, that lamp, that statement armchair — measure first, dream second. We learned this the hard way so you don’t have to. Bring a tape measure. It could save your dignity and a very awkward return trip.
If you visit, ask for Girish and John. Bring your tape measure. Leave a little extra room on your credit card. And maybe — maybe — ring your partner before committing to anything taller than yourself. Such a beautiful shopping experience thank to Girish & John.... We will be back, the best quality product, the best customer service.

Antwoord van Andrew Martin
Very helpful, and responded promptly to my question on chat. Next day delivery. Very good service

Antwoord van Andrew Martin

Antwoord van Andrew Martin

Antwoord van Andrew Martin
The gorgeous table was delivered sooner than expected. The delivery men were excellent. When I needed to contact customer services, everything was handled perfectly. Really pleased I bought from here!

Antwoord van Andrew Martin
I ordered online but two of the four chosen cushions were out of stock. I spoke with Gil who arranged for a return and sourced information on another colour way, the return and dispatch of replacement was arranged and delivered in one day!
I’m very happy with my purchase and recommend Gil at Andrew Martin

Antwoord van Andrew Martin

Antwoord van Andrew Martin
Personal service, fantastic delivery team. Beautiful product as always … never disappoints

Antwoord van Andrew Martin
Lovely item and packaged nicely. Cannot fault the process or products.

Antwoord van Andrew Martin
Very good service and fast delivery
and beautiful fabrics :)

Antwoord van Andrew Martin
Lovely comfortable chairs, great service and delivered exactly as requested.

Antwoord van Andrew Martin
Amazing quality sofa and the most comfortable ever. Also customer service great. Fast delivery.

Antwoord van Andrew Martin
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.