The reception team at the meriden surgery (Bridgewater surgeries) are lovely. Always kind efficient and helpful. Couldn't ask for a better team of wonderful ladies. 😊 Just wish the doctors were as... Toon meer
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Lees wat reviewers zeggen
No need to stay on the phone to wait to speak to someone Working amazing good Just submitted request and very fast getting answer I find it easy and fast And if anyone remember,before Anima ,... Toon meer
I had difficulty in getting animahealth to speak to someone else at my surgery about a medication which is not on my repeat prescriptions. After speaking g to the prescriptions desk who said she coul... Toon meer
It's was ok, got appointment next day, but its a Saturday appointment! Very unusual to get that day, and there was no option to change the day or time, luckly I could do this day and time, but what... Toon meer
Bedrijfsgegevens
Geschreven door het bedrijf
Anima is the platform that helps healthcare providers to better support their patients and improve their outcomes. Our tools are built by clinicians to support teams across Primary, Secondary and Neighbourhood Care. We offer an online consultation and patient triage tool, an AI Receptionist, a Clinical Scribe, and a Document Processor - all-in-one platform, and fully integrated with the systems you use every day.
Contactgegevens
Verenigd Koninkrijk
- animahealth.com
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
This doctor's surgery is excellent.
This doctor's surgery is excellent.
Listen to the Patient 5
Yes but patients do need to be listened to a bit more when calling.
Worst system ever
The system my GP used before was better. More transparent and easy to navigate. This system is dysfunctional. No option to book any appointments. The is no option to keep history of chat with my GP, as I used to do to show them that issue have been referred before. Time consuming, too many questions but still not what I am looking for.
I enjoyed the heath specialist time and…
I enjoyed the heath specialist time and patient service when they help me out all time
Great service.
It's quick and easy and response time…
It's quick and easy and response time is very quick too
Easy to use and very quick response
Easy to use , and very quick response..
Very pleased with how easy the app is…
Very pleased with how easy the app is to navigate and use
35 minutes from requesting a service to…
35 minutes from requesting a service to document ready to print off. Superb service.
Easy to use response was quick
Easy to use response was quick
The Oaks Medical Centre
Always received the perfect service from all staff. Always had a quick appointment
We've been with this surgery for 12…
We've been with this surgery for 12 months and can't fault them at all.
The staff work very hard an they also…
The staff work very hard an they also vary polite
I'm not feeling very well due to a…
I'm not feeling very well due to a URTI, and being diabetic means I need antibiotics to help resolve this. Dr Syed has been very helpful with this, and she and others in the team have also been trying her best to ensure my health is at its best. Thank you very much 😊
Brilliant System that works
I can't praise this system enough. It's very quick, responsive, fair and I get the relevant treatment/phone call/appointment on the same day. The Drs, nurses HCAs and admin staff are all very very good.
Anima
Logged on after 9:30, I was a bit slow never having used it before. Easy to work your way round. Two problems, first I was referred to A&E, but it was the result of a recent accident. Second problem, processed through easily. Received a same day appointment less than 2 hours later.
And, I didn't have to log in at 8 o'clock and wait half an hour to be told no appointments left.
Great surgery
I find the online platform really useful to ensuring that my needs are met. I am easily able to submit requests and arrange appointments. The team are always friendly and helpful.
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