Steve really helped out. We'd had a really poor experience with another online retailer and were very cautious about repurchasing. Steve was open and honest and also quick, swear he responded wit... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Ordered a sideboard. Asked about the delivery and the person who emailed was rude and aggressive. I pointed this out and asked for them to answer my original question of an update on my order. They th... Toon meer
Bedrijf heeft geantwoord
I can’t recommend Dave highly enough! He turned up exactly when he said he would, was friendly and professional throughout, and offered a great price. The quality of his plastering is outsta... Toon meer
Bedrijf heeft geantwoord
Great price and delivery fast. The fire place is exactly as described and reasonably easy o put together abd feels very solid. Good heating from the fire. Very pleased.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Welcome to Anydaydirect where we offer a wide range of home, outdoor and beauty products at affordable prices, with something for all the Family. At Anydaydirect, we pride ourselves on delivering top-notch service and quality products directly to your doorstep. As an online retailer, we specialise in a wide range of everyday essentials, from household goods to personal care items, all conveniently available at competitive prices. Our commitment to customer satisfaction is at the heart of everything we do. We strive to make your shopping experience seamless and enjoyable, offering a user-friendly website designed for easy navigation and secure transactions. Whether you're stocking up on haircare products, upgrading your home essentials, or treating yourself to a little luxury, Anydaydirect ensures that you find exactly what you need with just a few clicks. What sets us apart is our dedication to reliability and efficiency. We work tirelessly to ensure prompt delivery and dependable service, so you can shop with peace of mind knowing that your order will arrive on time and in pristine condition. Our friendly customer support team is always on hand to assist you with any queries or concerns, ensuring that every interaction with Anydaydirect is nothing short of excellent. Join thousands of satisfied customers who rely on Anydaydirect for their everyday needs. Experience convenience, quality, and outstanding service with every purchase. Shop smart, shop Anydaydirect.
Contactgegevens
First Floor, 5 Fleet Place, EC4m 7RD, London, Verenigd Koninkrijk
- customerservices@anydaydirect.co.uk
- anydaydirect.com
4,4
Uitstekend
324 reviews
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Still awaiting order
Still waiting for my order which was supposed to be delivered within 3-5 working days. It's now 12 days later. I have emailed to request confirmation or the status of my order, but have not received a response. I haven't received any communication to inform me that my order is delayed. It leaves me feeling that I may have been scammed. Order #9497
6 juni 2025
Review zonder uitnodiging
Antwoord van Anydaydirect Limited
Hello Ellie,
We apologize sincerely for the delay in your order. It will be delivered to you this week. Unfortunately, a significant number of orders were misrouted by the courier, but they assured us that this issue will be resolved promptly. You'll receive a tracking email as soon as the courier scans your item into the correct depot. The tracking link will enable you to adjust the delivery to better suit your schedule.
We apologize for any inconvenience caused and have updated our procedures to resend misrouted orders instead of waiting for the courier to redirect them.
Avoid if possible
My item took over two weeks to arrive, poor communication when emailed and then when depatched the courier failed to deliver on two occasions, one of them me having to use annual leave. Terrible service.
27 mei 2025
Antwoord van Anydaydirect Limited
We are truly sorry for the delays and frustration you experienced with your delivery. We understand how disappointing it is when a special item doesn't arrive as expected, especially when it's been disrupted twice by the specialist courier used.
We try to work with carriers who can ensure safe delivery of larger or unique items, but do sometimes get let down when their service doesn't meet the standards we strive for. We want to assure you that we are addressing this directly with them.
We deeply regret the inconvenience this caused, and we appreciate your understanding.
Prompt help and advice
Prompt help and advice. Really good customer service. Product dispatched and correct to description. Thanks, good show.
22 mei 2025
Antwoord van Anydaydirect Limited
Thank you for your review which is greatly appreciated. 👍💕
Congratulations a great company to deal withExcellent speedy courteous response…
Excellent speedy courteous response with replacements when my order got lost en route by carrier.
I would have no hesitation in recommending purchasing goods from them in future
29 mei 2025
Review zonder uitnodiging
Antwoord van Anydaydirect Limited
Thank you for your review which is greatly appreciated. 👍💕
Place and an order and then it's a…
Place and an order and then it's a guess as to when it will be delivered, as to asking for an update on your order don't expect a reply either.
13 mei 2025
Review zonder uitnodiging
Antwoord van Anydaydirect Limited
Thank you for the review. Our systems work on the basis of email triggers in the order process including a notification email and delivery tracking link when the couriers have scanned the order, especially so on larger items that may need specialist delivery. Thank you for highlighting the issue when the courier system fails to trigger this scan and note that we have amended our processes to avoid this in future. Despite the delay caused by the courier, we trust that you are satisfied with your BBQ.
Excellent service
Easy website to navigate. Swift postage and excellent staff over the phone for a couple of questions.
12 mei 2025
Antwoord van Anydaydirect Limited
Thank you for your review which is greatly appreciated. 👍💕
Antwoord van Anydaydirect Limited
Thank you for your review which is greatly appreciated. 👍💕
Easy ordering 2nd item cheaper
11 april 2025
Antwoord van Anydaydirect Limited
Thank you for your review which is greatly appreciated. 👍💕
Item arrived on time.
7 april 2025
Antwoord van Anydaydirect Limited
Thank you for your review which is greatly appreciated. 👍💕
Antwoord van Anydaydirect Limited
Thank you for your review which is greatly appreciated. 👍💕
Antwoord van Anydaydirect Limited
Thank you for your review which is greatly appreciated. 👍💕
Antwoord van Anydaydirect Limited
Thank you for your review which is greatly appreciated. 👍💕
The order wasn’t sent initially
The order wasn’t sent initially. After a week I had to phone them up to ask for an update. Upon ordering it was a 3-5 day delivery.
Then another 5 days later I finally received it but still without any tracking info supplied.
9 april 2025
Antwoord van Anydaydirect Limited
Thank you for review. Your Item was handed to last mile delivery partner on 10th April and was due for delivery by Friday 11 Apr 2025 by them. This is within the 3-5 working day estimated service time provided at time of order. If the last mile partner failed to deliver on this day, then we sincerely apologise and appreciate your review as this helps us to resolve issues like this in chosing delivery partners.
Antwoord van Anydaydirect Limited
Hello Dina,
As mentioned in our email and during our phone conversation, your order was unfortunately cancelled due to the available stock being past its expiry date. Health and safety is our top priority and non-negotiable.
We will notify you as soon as we receive fresh stock. We sincerely apologise for the inconvenience, but we're sure you’ll agree that cancelling the order was the responsible decision to ensure your safety.
Thank you for your understanding.
Anydaydirect stand out from the rest
Anydaydirect deserve huge amounts of credit for there customer service . Exceptionally responsive with a direct positive attitude. I had a small issue with a product but surprisingly so it was dealt in a swift and professional manner ,in fact I would go as far as to say I have never recived such Exceptional customer service. Should any potential.customers have misgivings about dealing with an online entity. Rest assured these people ( for me anyway) will go out there way to accomadate any issues
6 april 2025
Antwoord van Anydaydirect Limited
Thank you David, your review is much appreciated. We go out of or way to try and ensure we treat all customers as we would expect to be treated if we were buying from our site. We look forward to seeing you again! 🙏💕
Don't trust the shipping time took over…
Don't trust the shipping time took over 2 weeks to recieve product was listed as 2-4 days,
30 maart 2025
Antwoord van Anydaydirect Limited
Hi Lewis,
Thank you for taking the time to leave your review. We sincerely apologize for the delivery delay you experienced with our courier partner. This falls short of the service we aim to provide, and we’ve escalated this matter with them to address the service disruption and ensure they uphold their agreed commitments.
Your order should have arrived within the promised 4-6 working days for free delivery, and we regret that this did not happen as planned. Unfortunately, there was an unexpected delay in transit, which we’ve now highlighted to the courier for urgent improvement.
We appreciate your understanding and patience as we work to resolve this. Please don’t hesitate to reach out if you need any further assistance.
Antwoord van Anydaydirect Limited
Thanks for the review which much appreciated 🙏💕
The product was old frame poly tunnel very poor quality and…
The product was very poor quality and broke before it was even assembled
25 maart 2025
Antwoord van Anydaydirect Limited
Thank you for your feedback. We’re sorry to hear about your experience. We recommend reaching out to our customer services team, who will be happy to assist you and resolve any issues you may have. Your satisfaction is important to us, and we look forward to helping you.
Lovely little greenhouse
Lovely little greenhouse, I've had one before which lasted quite a few years and its perfect for pottering in with a few flowers and tomato plants. Its 4 not 5 stars because the 3-5 day delivery turned into 9 days and I'd already taken down the old one and the seedlings were left fending for themselves outside. The product itself is very good
24 maart 2025
Antwoord van Anydaydirect Limited
Thank you so much for your review, we truly appreciate it! Just to clarify, the delivery dates we provide are based on working days and do not include weekends. However, please note that some couriers may still deliver on weekends.
Antwoord van Anydaydirect Limited
Enjoy your BBQ's and many thanks for the review which is much appreciated.
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