Apexviptravel Reviews 

I booked airport parking through Apex VIP Travel for Heathrow Airport, with confirmation and full payment completed back in April 2025. The company arranged the service with a local supplier, and everything appeared legitimate at the time.

However, when I arrived at Heathrow in September, ready to drop off my car, I was shocked to learn that the booking had been cancelled by Apex in August without informing me. I received no email, no phone call, no communication whatsoever. This left me scrambling at the airport to find alternative parking at the last minute – an incredibly stressful and disappointing experience.

To make matters worse:
• No refund has been issued.
• The Apex VIP Travel website appears to be offline, and there is no phone number or method of contact available.
• Despite this, the company is still advertising parking services via Groupon as of October 2025.

I have since reported the issue to Groupon, who are investigating. However, I want to warn others: do not book with Apex VIP Travel. Their lack of communication, inability to be contacted, and failure to refund money for a cancelled service is completely unacceptable.

Buyer beware – if you’re considering using this company, think again.

apexviptravel doesnt appear to exist. groupon voucher link doesnt work. avoid at all costs

Took payment twice for our car parking , didn't respond to multiple emails ,didn't answer multiple phone calls or social messages . Impossible to reach out to them . Arrived at airport parking who didn't have our booking on their system .Thankfully had proof of payment etc or we would have had to pay again .

I have been trying to contact this company for weeks regarding my booking for September as I have changed vehicle and need to update this with them. No response to any emails and no contact number. Don't even know if they have amended registration and model or not. Don't know what to do as I've paid for parking once.

There is no contact no for them,iv tried 3 emails in a wk,no reply and also tried to sens message and it doesn't let you,

Although it says cancellation is free, No contact phone number. After more than 2 weeks from my email, no response. Their online contact form keep getting error message.