I have the Medusa necklace and I am very happy with it. It's really striking and chimes with survival and resilience in the face of so much ill treatment that all of us women endure. I will wear it to... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I got the Cleopatra necklace, it’s so beautiful it’s good quality it’s now my favorite necklace! I loved the fact that I did a little quiz before to know which Goddess I was first according to my resp... Toon meer
If you had asked me to write a review about a month or so ago, I would have given 3 stars. However, I have had exceptional customer service so they get 5 stars from me! I ordered the Hecate earrings a... Toon meer
I love the concept of these goddess necklaces and the design as it’s presented, but I have issue with the wimpy connector chain and the lack of detail on the little goddess medallion compared to the p... Toon meer
3,6
Gemiddeld
86 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 20% van zijn negatieve reviews beantwoord
Reageert doorgaans pas na meer dan 1 maand
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
The customer service team was timely…
The customer service team was timely and absolutely wonderful!
11 mei 2026
Review zonder uitnodiging
really high quality jewelry
really high quality jewelry, would recommend
17 maart 2026
Review zonder uitnodiging
Definitely not worth the money
Definitely not worth the money. You can’t even see the Medusa stamp in the metal, it’s shallow and blurred. Don’t waste your money.
13 februari 2026
Review zonder uitnodiging
Don't waste your money
This company uses deceptive marketing as “an Italian brand.” When the snipping label was created, the item shipped from China. The company’s response was the they “never claimed to ship from Italy and the item was designed in their Italian studio.” Aside from their terrible customer service, the item itself smelled strongly of plastic likely because it arrived in shrink wrapped plastic. No way is this fine jewelry. If you want a full refund you are expected to pay the cost.
11 januari 2026
Review zonder uitnodiging
Antwoord van Apolloniajewelry
Hi, thank you for sharing your experience. We're sorry to hear you felt this way, and we want to address your concerns honestly.
Apollonia is an Italian brand, designed and conceived in Italy. However, we have never claimed anywhere on our website that our pieces are physically manufactured in Italy. Like countless jewelry brands worldwide, we work with international production partners. This is a common and transparent practice in the industry, not something we conceal.
Regarding the smell, pieces shipped in protective plastic wrapping can sometimes carry an odor upon arrival, but this has nothing to do with the quality of the materials. We understand it can be surprising and we're genuinely sorry the unboxing didn't feel premium.
On the return process, our policy is clearly stated on our website and we'd be happy to look into your situation personally if you reach out to us. We want every customer to feel heard.
The Italian pieces come from China
The Italian pieces come from China! It takes a long time for them to reach destination as you can imagine. They are made of kind of metal NOT silver. If you want to return you need to send the piece to Italy and cover expenses, which is so expensive it defeats the purpose. Do NOT waste your money.
21 januari 2026
Review zonder uitnodiging
Antwoord van Apolloniajewelry
Hi, we appreciate you leaving a review and we want to respond as clearly as possible.
Apollonia is an Italian brand in every sense of its creative identity. Our designs, our aesthetic and our direction all come from Italy. That said, we have never stated on our website that our jewelry is made in Italy, and we'd invite anyone to verify this directly. Working with international manufacturing partners is standard practice across the jewelry and fashion industry.
On the materials, our pieces are not marketed as silver. We use quality metal alloys and this is reflected in our product descriptions. We'd encourage customers to read listings carefully before purchasing.
We hear you on the return shipping costs and we understand the frustration. It's something we're actively looking to improve, and we're always open to working something out with customers who contact us directly.
This is NOT an Italian jewelry store as…
This is NOT an Italian jewelry store as advertised. They are a seller from China. When I confronted them about this after seeing the tracking information, they sent back an AI response claiming to have an "international workshop, which is why the shipping origin may appear as China on the tracking."
I tried canceling the order and then disputed it. Days later it arrived. The necklace is solid, but it was plastic wrapped in a way I've never seen a piece of jewelry. Now the company is threatening me in my email.
26 januari 2026
Review zonder uitnodiging
Antwoord van Apolloniajewelry
Hi, we're truly sorry to read this and we want to respond with full transparency.
Apollonia was founded and is operated from Italy. Our collections are designed here and our brand identity is entirely Italian. What we have never claimed is that our pieces are physically produced in Italy, and anyone visiting our website will find no such statement. We work with international partners for manufacturing, which is something many brands do openly.
We're sorry the explanation you received earlier didn't feel satisfactory. We should have communicated this more clearly from the start and that's on us.
Regarding the threatening emails, we take this very seriously. That is not how we operate or how we want any customer to feel. We'd like to investigate this internally and we'd appreciate it if you could contact us directly so we can look into what happened. No customer should ever feel intimidated, full stop.
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.