Appointedd Reviews 

75
•
TrustScore 4.5 uit 5

4,5

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Beoordeeld met 4 van de 5 sterren

We have had little issues with Appointedd. They have a decent refund policy that protects us from ill intended users. Only issues that we needed help with was the multiple features needed to control b... Toon meer

Beoordeeld met 5 van de 5 sterren

My business partner & I never thought of using a booking system for our “run of the mill” barber shop, but it’s actually made us even more busier! Can’t thank the staff at Appointedd for all thei... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Our startup uses Appointedd for booking meeting rooms. It's a really smart, intuitive booking system for our business, with lots of neat features to help us manage our day smoothly. I particularly lov... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Appointedd is fantastic. It was easy to setup but more importantly I could configure it to do exactly what I wanted. My clients can now book online, they receive their text reminders and and the integ... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Softwarebedrijf
  2. ook in
  3. Business to Business-service
  4. CRM-aanbieder
  5. E-commerceplatform
  6. E-commerceservice
  7. Softwareverkoper

Over Appointedd

Geschreven door het bedrijf

Appointedd is an award-winning online booking and scheduling solution and a proud Certified B Corporation. Our cutting-edge technology is trusted by the world’s biggest brands to save valuable time, increase revenue, and truly engage with their customers through frictionless, omnichannel booking experiences.

Founded in 2011 with flexibility at its core, Appointedd has transformed online booking and scheduling into something extraordinary, empowering customers around the world and across multiple industries to easily schedule and book anything, anywhere in just two taps.

Appointedd powers bookings in 167 countries for companies small and large, including Frasers Group, Scottish Widows, LEGO, G4S, Harrods, M&S, Victoria’s Secret, Charlotte Tilbury, Mamas & Papas, and two of the Big Four accounting firms.

As a B Corporation, Appointedd meets the highest standards of verified social and environmental performance, public transparency, and legal accountability. We operate with a customer-centric approach at our heart, and with a wealth of knowledge, experience, and expertise, the Appointedd Team collaborates with clients to build long-term, mutually beneficial partnerships and deliver impactful results.

www.appointedd.com


Contactgegevens

4,5

Uitstekend

TrustScore 4.5 uit 5

75 reviews

5 sterren
4 sterren
3 sterren
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4,5

Alle reviews

(75)

0 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Working With Appointed

Brands that make the most of virtual selling rely on a robust booking platform, and Appointed’s solution works particularly well for the retailers we support at WeConvert.

2 september 2022
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Antwoord van Appointedd

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!

Beoordeeld met 5 van de 5 sterren

Excellent

Brilliant service from when we started using them. Supportive & knowledgeable too

1 september 2022
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Antwoord van Appointedd

Thank you so much for your 5-star review! We will share this with the team to let them know to keep up the amazing work. Best, Stefano

Beoordeeld met 5 van de 5 sterren

Does exactly what it says it does.

Does exactly what it says it does.
Been a fantastic asset to our business.

30 augustus 2022
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Antwoord van Appointedd

We are so grateful for your 5-star review Sarah. Thanks for sharing your rating with us and the community. Best wishes, Stefano

Beoordeeld met 5 van de 5 sterren

Excellent choice of partner

Appointedd have been our chosen partner since the end of 2021. We have worked with them monthly since, and have found their output to be perfect for our needs. There is an evident appetite to always adapt and improve their products from everyone involved. Their levels of service have ensured projects are delivered on time and on budget. Smiley people and nice to do business with too!

27 augustus 2022
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Antwoord van Appointedd

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. Best, Stefano

Beoordeeld met 4 van de 5 sterren

Decent Tool

We have had a decent experience with Appointedd. The reps are friendly and helpful and they make sure we get what we need. No complaints there. I think the only thing that could be improved is their integrations. Appointedd does not talk to other tools well and we have to manually pass lead information which makes the tool a bit clunky. It's a good value for your money, but not the best out there either.

18 augustus 2022
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Antwoord van Appointedd

Hi Rachel, thank you very much for taking the time to leave a review. We’re delighted you’re very happy with Appointedd. Thank you also for your feedback on our integrations. We’re always happy to listen and improve our product according to our clients' needs. Appointedd currently integrates with all major calendars, payment providers, video conferencing tools and social media platforms. In addition to these major integrations, we’ve recently launched an integration with Zapier, which allows all our customers to connect Appointedd with 5,000+ apps. You can find a list of all the apps that can be connected with Appointedd via Zapier here: https://zapier.com/apps . If you require any help in connecting Appointedd with another app to avoid any manual work, please visit our Support Hub or contact our support team, available 24/7 via live chat.
Best wishes, Stefano

Beoordeeld met 5 van de 5 sterren

Excellent

An easy to use service with excellent support provided, great account management and relevant development.

18 augustus 2022
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Antwoord van Appointedd

Hi Mark, thank you very much for taking the time to leave a review. Much appreciated. Best wishes - Stefano

Beoordeeld met 5 van de 5 sterren

excellent support

excellent support . Highly recommended.

18 januari 2022
Review zonder uitnodiging
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Antwoord van Appointedd

Hi Andrew, thank you so much for taking the time to leave us a 5-star rating - it's much appreciated! Very best, Emil 👋

Beoordeeld met 1 van de 5 sterren

Glitchy Calendar Program

There were already several issues that kept Appointedd from being a smooth calendar app, particularly trying to change an appointment time for a client almost never worked. I stayed with Appointedd for over a year because at least my customers found it easy and never had a problem, until about 3 weeks ago!

3 weeks ago I began getting calls from customers that they were "timed out" while in the middle of booking even though they definitely didn't take nearly 7 minutes. Some customers were still able to book, but many weren't. After 3 weeks and probably losing a lot of customers, I got a message it was solved. The next day, I discovered that my top selling appointments were saying they weren't available for August or September! I dropped to ZERO sales for that item!!! I also couldn't ad any new time slots for that item.This was clearly an inernal programming issue yet their service contact wanted me to check everything from my end. I did go through everything on my end, just to be sure, but of course that resolved nothing. On a Friday at noon, when weekends are our busiest time, their Solutions Team that looks into their programming issues is away until Monday! This issue is going to cost me 1000's of $$$!

13 augustus 2021
Review zonder uitnodiging
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Antwoord van Appointedd

Hi team at Thunder Ridge Trails Ranch, thank you for sharing your feedback. We really appreciate you taking the time to write this review. Our Product Specialists team is available 24/7 through the support icon in the app and if any help with adjusting things is needed, we're always happy to help. The setting that controls for how long time can be reserved is really flexible and can be adjusted to fit users needs.

We continuously work on product enhancements and will make sure to update our community on future developments. Very best, Emil 👋

Beoordeeld met 5 van de 5 sterren

Thank you for all your help

Had a number of issues with setting things up between our Appointedd and Epos accounts however, Madeline was fantastic and guided me through the process to get everything sorted and set up accordingly. Madeline also contacted Epos, this allowed me to deal with one person only and get the integration between the two accounts done smoothly. Service was brilliant, professional, kind and considerate. Thank you.

29 april 2021
Review zonder uitnodiging
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Antwoord van Appointedd

Hi team at Butterfly Effect Holistic Centre. We are really grateful that you took the time out to leave us a 5-star review. Thank you. Very best, Emil at Team Appointedd 👋

Beoordeeld met 5 van de 5 sterren

Superb customer service

She is very kind, she accommodated all my inquiries, and she was very patient and showed a delightful personality while she was walking me through despite my slow internet connection. Kudos to a great customer service

2 april 2021
Review zonder uitnodiging
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Antwoord van Appointedd

Hi Richard, we are really grateful for your 5-star review. Thanks for sharing your rating with us and the community, this is much appreciated. Very best, Emil at Team Appointedd 👋

Beoordeeld met 5 van de 5 sterren

The best tool I've used in my business

I can confidently say that it has been, without contest, the best tool I've used in my business so far. Streamlining the process of arranging client appointments, reducing missed appointments and receiving feedback from clients. I recommend Appointedd to every new business I speak to.

18 februari 2021
Review zonder uitnodiging
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Antwoord van Appointedd

Thank you Alan! We really appreciate your kind recommendation to other businesses. It means a lot to us. Thanks again

Beoordeeld met 5 van de 5 sterren

Absolutely fantastic app

Absolutely fantastic app , I’ve been nothing but happy with the support and customer service is amazing , my small community interest company rely’s on this booking app to help with daily planning and running of my business , very easy to use and has a number of great additions , online payment , revenue.....the list goes on !! I wouldn’t hesitate in recommending this app to any businesses looking for a 5star booking system
Massive thanks from
Freestyle Fitness Borders CIC

24 november 2020
Review zonder uitnodiging
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Antwoord van Appointedd

A massive thanks from us too! Thank you so much for your kind review Mark. Great to hear you're loving Appointedd 🙌

Beoordeeld met 5 van de 5 sterren

An amazing 5* experience!

An amazing experience and i'm wondering why i havn't found Appointedd before now! I'm not the best on computers but it was so easy to use and Blair helped me check i'd set it up properly, 1st rate service! I'm a psychic medium and with the ease of Appointedd i had my first day off in 4 years! Thank you Blair and thank you Appointedd! Feedback from clients has been 5* too as they've found no-nonsense easy booking.
Thank you again!

25 oktober 2020
Review zonder uitnodiging
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Antwoord van Appointedd

Amazing!! I've passed this onto Blair and he's delighted. Thanks so much Elaine, such a kind review and we're so happy you final got a day off! Hoping there's many more to come.. V best, Madeline.

Beoordeeld met 5 van de 5 sterren

Excellent app and brilliant customer service!

Excellent app and absolutely brilliant customer service. We use this to take bookings for our distillery tours and it works brilliantly. Highly recommend it!

25 september 2020
Review zonder uitnodiging
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Antwoord van Appointedd

So happy to be powering your distillery Nina! Thank you for your lovely review.

Beoordeeld met 5 van de 5 sterren

Fantastic programme

Fantastic programme, no pressure to sign up and the team were awesome. Had several telephone appointments and they sorted everything out for me! Thank you so much, highly recommend x

22 september 2020
Review zonder uitnodiging
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Antwoord van Appointedd

Great to hear Alaina! Glad you're now up and running with Appointedd. Thanks so much!

Beoordeeld met 5 van de 5 sterren

Very easy to set up and use

Very easy to set up and use. Has a wide range of functions which have allowed us to better manage our staff time.

22 september 2020
Review zonder uitnodiging
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Antwoord van Appointedd

Thank you for your review Declan. Great to hear it was an easy setup. You can keep on eye on all our new features and functions at https://releases.appointedd.com/ . Very best, Madeline.

Beoordeeld met 5 van de 5 sterren

Brilliant team and service

Appointedd helped us immensely in navigating our way through the lockdown. We deliver performing arts clubs to 30+ schools so when they all closed we had to pivot our services online as quickly as possible. After searching through many options we found Appointedd who's structure seemed best suited to ours and with the help of some great support from Megan and others on the team we were up and running online within ONE WEEK.

Whenever I've had a technical query the team has responded within minutes. We were able to deliver online clubs that our pupils loved throughout lockdown and are continuing to do so now for many who's schools have not yet started offering clubs again. I highly recommend Appointedd.

22 september 2020
Review zonder uitnodiging
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Antwoord van Appointedd

What a lovely review! Thank you very much Ryan. On behalf of the whole team, we're delighted to hear you had such a wonderful experience with Appointedd, and great to hear pupils are enjoying lockdown and beyond with your amazing classes! Thanks again for your business and recommending us 💙 Very best, Team Appointedd.

Beoordeeld met 5 van de 5 sterren

Brilliant tool and support

We cannot fault anything. Brilliant tool and an amazing support. I have recommenced to my contacts and will do...

22 september 2020
Review zonder uitnodiging
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Antwoord van Appointedd

Thank you for continuing to recommend us! It has such a positive impact for us. Greatly appreciated Adam. Thanks, Madeline.

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service. This booking system has saved me hours of admin time, which I've used to scale my business. Excellent value for money.

22 september 2020
Review zonder uitnodiging
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Antwoord van Appointedd

Thank you so much for your review Rebecca. Great to hear Appointedd is saving you hours of admin time! Very best, Madeline.

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