As part of our Christmas bonus, we received a Love2Shop voucher. I used the voucher to purchase an item from Argos that came with a trial period and unfortunately had to be returned. Argos refu... Toon meer
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
We started using Love2Shop last year for both x-mas bonus ideas and other reward vouchers. They make it really easy to do mass uploads, you can brand your choices and account set up is quick and easy.... Toon meer
Bedrijf heeft geantwoord
Having recently set up a business account for Love 2 Shop,we hit a few obstacles, however, Beth Boden was an absolute saviour. She worked tirelessly to get this set up for us, keeping us fully u... Toon meer
Bedrijf heeft geantwoord
Placing a bulk order of gift cards was made super easy with the help of Liam. Providing us with discount on the order was a bonus. Love2shop is definitely our go to supplier for company rewards. Liam... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Love2shop Business is a leading UK employee and customer engagement company. Its Love2shop gift cards and vouchers offer a fantastic choice of multi-retailer gifting rewards, helping businesses attract and retain employees and customers. With its award-winning digital platform, Love2shop enables clients to plan, launch, communicate and maintain incentive or reward programs with minimal effort while delivering performance improvement.
Contactgegevens
20 Chapel Street, L3 9AG, Liverpool, Verenigd Koninkrijk
- appreciate.co.uk
3,8
Goed
1K reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
EXCELLENT SERVICE IN ALL AREAS.
30 september 2024
Antwoord van Love2shop Business
Hi there,
What a fabulous review. Thank you so much.
Kind Regards,
Robbie Davies
Love2shop Business
Too many hoops to go through to…
Too many hoops to go through to register. Had to send photo ID and when coming to use the card retailers reluctant to accept
Refused in Primark and Aldi.
24 september 2024
Antwoord van Love2shop Business
Hi Fiona,
I'm unsure what issues you experienced which meant you had to use photo id? Can you contact us at 0330 313 1201 to explain your issue in more detail please?
Kind Regards,
Robbie Davies
Love2shop Business
a current list of shops that accept Love2shop
My problem is having a current list of stores that will accept payment with my Love2shop card
It is a bit embarrassing asking when at the checkout cos it causes delays for other customers and can annoy the assistants and other customers
3 oktober 2024
Antwoord van Love2shop Business
Hi Jane,
If you click the following link on our website, you will be presented with a list of retailers of where you can use your card in-store. Thank you.
https://www.highstreetvouchers.com/COMMON/pdfs/l2s-cards-flexecash-list.pdf
Kind Regards,
Robbie Davies
Love2shop Business
The easiness of registering details
The cards are so easy to use no running out of time when registering. Quick and simple, and you can top them up which is great for my family.
21 september 2024
Antwoord van Love2shop Business
Hi there,
Thank you so much for your review, we strive to make our processes quick and easy so feedback like this makes us very happy.
Kind Regards,
Robbie Davies
Love2shop Business
Top ups are very quick and easy to do.
Top ups are very quick and easy to do.
21 september 2024
Review zonder uitnodiging
Antwoord van Love2shop Business
Hi Rose,
I'm so pleased that you find top-ups so easy. Happy shopping.
Kind Regards,
Robbie Davies
Love2shop Business
Great service and prompt
14 september 2024
Antwoord van Love2shop Business
Hi there,
Thank your very much for your review.
Kind Regards,
Robbie Davies
Love2shop Business
Beautifully simple
I haven't had heaps of experience, but what I've used of L2S - the app is easy, re-loads are easy and never had any problems at the stores that I have used it!
14 september 2024
Antwoord van Love2shop Business
Hi Poppy,
This is fantastic feedback, thank you so much.
Kind Regards,
Robbie Davies
Love2shop Business
Delivered when they said they would
14 september 2024
Antwoord van Love2shop Business
Hi Karen,
Thank you for your lovely review.
Kind Regards,
Robbie Davies
Love2shop Business
Excellent customer service
Excellent customer service from the word go. Video meeting arranged to walk me through the ordering process for e-vouchers. Nothing was too much trouble and would 100% recommend.
Special mention for Becky Croston !
6 september 2024
Review zonder uitnodiging
Antwoord van Love2shop Business
Hi Paul,
What fantastic feedback, I shall ensure that Becky hears about your kind review.
Kind Regards,
Robbie Davies
Love2shop Business
It was seamless!
20 augustus 2024
Antwoord van Love2shop Business
Hi David,
I'm so pleased you had a great experience when using Love2shop.
Kind Regards,
Robbie Davies
Love2shop Business
Products excellent value
I use lceland regularly and find their products very competitive and staff helpful.
1 september 2024
Antwoord van Love2shop Business
Hi there,
Thank you very much for your review.
Kind Regards,
Robbie Davies
Love2shop Business
Super helpful account holder
Trying to organise a substantial order for a Business account at short notice with complex internal system requirements wasn't easy, with lots of help and communication from Liam Jackson the transaction was completed in time to deliver the required order to our well deserving employees. Will definitely be using them again in the future.
11 juli 2024
Review zonder uitnodiging
Antwoord van Love2shop Business
Hi there,
Thank you so much for your kind words. I will ensure that Liam is made aware of the lovely feedback you have provided.
Kind Regards,
Robbie Davies
Love2shop Business
Confusion
Confusion - tried to order stuff online and could only use one voucher. SO converted 5 Verian cards to Masatercards but again could only use and so not suitable for a larger item. Eventually went to Argos locally and they could not read the mastercards so I had to come home (luckily had not cut the Verian cards in half) and put refunds all the value back onto the cards and use the cards together t buy the item later in person at Argos. Not clear that only one voucher possible and not clear that you have to top up £10 vouchers to convert etc.Lots of time inputinng log unumbers and frustration. Needs a clear 1 2 3 what to do on the website if you only get these vouchers once a year (incentive for doing a survey)
25 augustus 2024
Antwoord van Love2shop Business
Hi Penny,
I'm sorry to hear about the issues you have faced. We are working to improve our website experience all of the time and will take your feedback onboard.
Kind Regards,
Robbie Davies
Love2shop Business
Antwoord van Love2shop Business
Hi Debra,
Thank you so much for your review.
Kind Regards,
Robbie Davies
Love2shop Business
How do i spend the money on the card?
I am struggling to work out how to spend the money on the card. I rang the number supplied but just got a recorded message.
20 augustus 2024
Antwoord van Love2shop Business
Hi Sarah,
I'm sorry to hear you having issues spending the value on your card. Can you please call us on 0330 333 1201 and select option 3. Our customer support team will then be able to help you.
Kind Regards,
Robbie Davies
Love2shop Business
Antwoord van Love2shop Business
Hi Christine,
Thank you for your review. Much appreciated.
Kind Regards,
Robbie Davies
Love2shop Business
Quick reloading means I’ll use far more often
Top ups are now loading immediately, rather than the previous minimum of 30/40 mins. It’s great and I’m likely to use far more often.
4 augustus 2024
Antwoord van Love2shop Business
Hi Adele,
Thank you for your review. I'm so pleased that you are enjoying our real-time loading capability.
Kind Regards,
Robbie Davies
Love2shop Business
Antwoord van Love2shop Business
Hi there,
Thank you for your wonderful feedback.
Kind Regards,
Robbie Davies
Love2shop Business
Antwoord van Love2shop Business
Hi Chloe,
Many thanks for taking out the time to leave a review. Much appreciated.
Kind Regards,
Robbie Davies
Love2shop Business
The vouchers
We had lots of support setting up account and with ordering vouchers but delivery took over a week considering we had paid for next day delivery, that was very upsetting .
20 juli 2024
Antwoord van Love2shop Business
Hi there,
It's lovely to hear that you had the support required to set up your account. I would like to apologise for the delay with your delivery, we strive to deliver excellent customer service so this is something we will work to improve on in the future.
Kind Regards,
Robbie Davies
Love2shop Business
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.