GrapeData Reviews 

Merci à Elies pour sa sollicitation et son aide sur l’application.
Le paiement a bien été effectué après l’enquête

I recently completed two surveys with GrapeData and had a great experience. The initial study was straightforward, the screener process was smooth, and the survey itself was intuitive and easy to complete. I also completed a follow-up screener for an additional incentive, and communication about the next steps was prompt and helpful. Payment was received about two weeks after completing the survey, which matched my expectations. Overall, it was a positive experience, and I'd be happy to participate in future studies with GrapeData.

I have successfully completed 2 surveys for them (since the start of 2026) and have a balance built up, but there is no way in their system to get paid. I emailed their support email twice to ask for help and clarification on this and have heard nothing. In anticipation of their stock reply on trustpilot the email I used was exactly the same one they always reply with here.
Consequently, I can only conclude that they are either completely incompetent or running this as a scam to a greater or lesser extent; either way, It’s a huge advantage to their bottom-line if folks do free work for them that brings in money for the business.
My advice is to only work for them if you are happy to do so for free!

I have been waiting for payment for my Business Operations Software project for more than two weeks, but it has still not been processed. I am becoming increasingly concerned about the delay and the lack of communication. I would appreciate an immediate update on the status of my payment. I hope this matter can be resolved promptly, as the prolonged delay is beginning to undermine my confidence in the company's reliability.

Delay of payment of travel insights and it's more then a week , and I took my time doing research and submitting that . Let them look at it and make payments also for business operations they haven't paid more than 20 days now

They expect you to give them response that is in line with what their client wants, how is that even a survey. Survey responses are supposed to be ambiguous, this platform has just lost it's credibility. Waste of effort for sure

I was selected for a survey by grapedata. After thoughtfully submitting truthful responses my payment was denied? Complete waste of time and effort.

The experience with GrapeData was very straightforward. I don't always qualify for a study but the ones I do ask relevant questions and are genuinely interesting. I would definitely use them again!

SCAM! 100% After messaging you on Upwork, they will push you to fill out a survey, sign into a website, then when you complete the task they block you from the website and from getting your pay. They do not give you any reasons or proof as to why, only that there was some "fraudulent behavior detected." Or some other vague excuse. The agent will also stop replying to messages as soon as you complete the task. (Not using my account related email for this comment since they will try and not take any accountability)

Complete waste of my time. I was recruited though user interviews for a survey on personal finances. I gave identical answers to the screener on Userinterviews and was immediately disqualified. It would seem they are recruiting just as a ploy to get people to sign up. Needless to say they will probably reply and claim they can’t find my account. The reason for that being I have already deleted it because I don’t want to deal with dubious companies like this.

What a waste of time. I spent time filling in my profile and did the first survey.
The next day they rejected my answer with NO justification of reasons given.
They'll take your data and, happily, not pay out.

Extremely dissatisfied considering the other better options out there that run their business in a more honest way.

The nerve of this company. You spend your time answering their long survey. You've been invited over from another platform. You do the screening questionaire. You pass that. Now comes the 15min survey where you will be paid £5. For £5 I take 15mins out of my day to take my time going through their questions on Pensions and AI. The audacity of this company to then reject the survey a day later so not only getting my answers but they choose to pay you nothing. Absolutely disgraceful. Hence 1 star to you GrapeData.

This company approached me to complete a survey so I completed the screening questions and went through the rigmarole to complete the survey, they reject it without reason. They had the audacity to engage me only to waste my time. Worthless - don't bother with them.

After you give them what needed. They will say "We’ve reached the maximum number of participants."

Great experience with working with grapedata, good support and prompt payouts

Thank you Grabedata they've just paid me I must say I was kind of sceptical at first,but they a legit platform I can vouch for that👌

You all are scammers, you use people for your surveys and after they get accepted you still refuse to pay and lock them off their accounts.. you are a foolish and fraudulent company

Great client to work with. The research questionnaire was clear, well-organized, and easy to complete. Communication was smooth, expectations were straightforward, and payment was handled professionally. I would be happy to work with this client again.

This company is a complete scam. They send daily emails inviting you to participate in studies that take at least 15 minutes, often requiring you to be on video and share personal or business information. Their website claims payments are issued within 48 hours, but after waiting a full month, I still hadn’t received anything.
When I reached out, they changed their story, saying payments can take over 30 days. After following up again, they changed their story yet again, saying that the reason it had taken so long was due to technical difficulties they had been experiencing (for a month?), and further claimed my submission was disqualified for “quality control” reasons, without providing any clear explanation—meaning they refused to pay me at all.
I’ve since seen many similar reviews from others reporting the same experience. Despite this, they continue to send emails encouraging participation and promising payment that never comes through. Do not waste your time, and do not share your personal or business information with this company. This appears to be nothing more than a phishing operation.
UPDATE: April 29, 2026 - I have viewed the company's response below and while they try to make it seem as if they take this seriously, THEY DO NOT. I had already contacted Customer Service twice before posting my initial review and they are not responsive and continue to lie. Notice the vague terms they use, "strict processes", "established review and quality control procedures" and "verification requirements", and "predefined criteria", however they never tell you WHAT those processes, procedures, requirements and criteria are, they just use it as an umbrella statement to protect themselves. I am one of thousands of people they have scammed, it's not just me.
UPDATE: April 29, 2026 - You have posted a second reply after deleting your first, and this second reply of yours is also vague and incorrect. YOU ARE A SCAM and you asked TrustPilot to remove my review. I will not remove it and I will continue to repost everywhere on the Internet BECAUSE YOU ARE A SCAM. My claims ARE, in fact, aligned with what you did to me and thousands of others.