Stephanie was here on my monthly call, she listened to my concern about a new issue and responded with a solution. This is only my 3rd treatment as I am a new customer, but I have no spider or pests o... Toon meer
Bedrijf heeft geantwoord
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I have enjoyed each technician that has been to my home. They've all listened to my issues and knew exactly what needed to be done to take care of the issue. They're always respectful, nice and on tim... Toon meer
Bedrijf heeft geantwoord
Since Day One, I've never received any Detailed Information about what exactly the Definitions of the Treatment are. Today, again, I discovered in a telephone call, that Mosquitos are Not co... Toon meer
Bedrijf heeft geantwoord
We were not home on July 4th when our service was done. The representative did take pictures of what he did.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Welcome to Aptive Pest Control
Geschreven door het bedrijf
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contactgegevens
5251 W 73rd St, Ste C, 55439, Edina, MN, Verenigde Staten
- 16515657997
We overthink pests so you don't have to.
4,3
Uitstekend
242 reviews
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Show up on time
Show up on time. If I have a problem in between services, they are more than willing to come back out out free of charge. I live on a lake. I have noticed I have many less spiders.
15 januari 2026
Antwoord van Aptive Pest Control - Minneapolis
Hi Phyllis,
Thank you for taking the time to share your experience. We’re glad to hear that our team has been punctual, responsive, and willing to address concerns between services. It’s wonderful to know that you’re already noticing fewer spiders, that’s exactly the kind of effective, reliable service we aim to provide at Aptive.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.
-Jasmine
Technician is wonderful!
Our technician, Anna, is so helpful in our pest control issues. She is friendly and kind and very nice to work with! We appreciate her professionalism and work ethic!
18 januari 2026
Antwoord van Aptive Pest Control - Minneapolis
Hi Joyce,
Thank you so much for sharing your experience and for choosing Aptive. We’re thrilled to hear that Anna has been so helpful and professional in addressing your pest control needs. Her friendly, attentive approach is exactly what we hope every service professional brings to each visit, and we’ll be sure to pass along your kind words to her. We truly appreciate you being part of the Aptive neighborhood and trusting us to care for your home.
-Jasmine
They charge you when they don't show…
They charge you when they don't show up, and month they showed up and walked to the side of my house then left without doing anything.
9 januari 2026
Antwoord van Aptive Pest Control - Minneapolis
Hi Scott,
Thank you for sharing your experience with us. We completely understand how frustrating it must have been to feel like service wasn’t fully completed while still being charged, and that is not the experience we want for our Aptive customers.
We take concerns like this very seriously and would like the opportunity to review your account and the details of your recent service. Our goal is to ensure you’re receiving the service you paid for and to make things right, whether that means adjusting billing or scheduling a follow-up visit to complete any missed work.
Please reach out to us at socialmedia@goaptive.com so we can review your account and work toward a resolution. Thank you for being part of the Aptive neighborhood and for giving us the chance to correct this.
-Jasmine
Antwoord van Aptive Pest Control - Minneapolis
Hi Holly,
Thank you for sharing your feedback! We’re glad to hear that our team provided great service and was helpful throughout your visit. At Aptive, we take pride in delivering reliable, professional pest control while making sure every customer feels supported and confident in the work being done.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your home.
-Jasmine
They texted me back with answers to my…
They texted me back with answers to my concerns
15 januari 2026
Antwoord van Aptive Pest Control - Minneapolis
Hi Tom,
Thank you for sharing your experience! We’re glad to hear that our Aptive team responded promptly and addressed your concerns. Clear communication and ensuring our customers feel heard are very important to us, and it’s wonderful to know that this was reflected in your experience. Thank you for choosing Aptive and for being part of the Aptive neighborhood, we truly appreciate your trust and feedback.
-Jasmine
People were polite at the door.
1 januari 2026
Antwoord van Aptive Pest Control - Minneapolis
Hi Bernadine,
Thank you for taking the time to share your feedback! We’re glad to hear that our team made a positive impression and were polite when they arrived. At Aptive, we believe that respectful, professional service is just as important as effective pest control, and it’s great to know that was reflected in your experience.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to care for your home.
-Jasmine
Should alter their seasonal prices
Service has been timely and they complete what they claim to service. The effectiveness appears to be good. My question is why do they service with limitations during the winter season and still charge the same amount as the rest of the year for their service? During the winter service is minimal and time spent is 10 minutes at best, so why is the price the same as the rest of the year (other seasons)? Why do they try to service at all during the winter? They don’t cover everything in the winter/they can’t.
That is my basic complaint for this company.
31 december 2025
Antwoord van Aptive Pest Control - Minneapolis
Hi Nancy,
Thank you for sharing your experience and for recognizing the timeliness and effectiveness of the service. We appreciate you taking the time to explain your concerns as well.
Your question about winter service is a fair one. At Aptive, pest activity and treatment needs do change with the seasons, and colder weather does limit what can be treated safely and effectively. Winter visits are designed to focus on prevention, monitoring, and addressing areas where pests are most likely to overwinter, which is why those visits can be shorter and more targeted.
Our service pricing is structured around year-round protection rather than individual visits, meaning the cost reflects ongoing coverage, materials, and support across all seasons, not just the length of a single appointment. That said, we understand how the difference in time and scope during winter can feel confusing or frustrating, and we appreciate you calling that out.
We would be happy to review your service plan with you, walk through what is covered seasonally, and make sure expectations are clear moving forward. Please feel free to reach out to us directly at socialmedia@goaptive.com so we can discuss this further. Your feedback is valuable, and we’re glad to have you as part of the Aptive community.
-Jasmine
Antwoord van Aptive Pest Control - Minneapolis
Hi Scott,
Thank you for sharing your feedback! We’re glad to hear that you’ve consistently had positive experiences with Aptive. Our team takes pride in providing thorough, reliable pest control and making sure our customers feel confident in the care of their homes. We truly appreciate you choosing Aptive.
-Jasmine
No Documents of Factual Details
Since Day One, I've never received any Detailed Information about what exactly the Definitions of the Treatment are.
Today, again, I discovered in a telephone call, that Mosquitos are Not covered in my Contract. Martin said he now added it without additional expenses.
I still don't know the purpose and results of outside Mouse Control plastic boxes.
I've had more mice in my own basement traps than in the last 20 years...
The last Controller that place 3 traps in my basement appear useless; although, the same as I use and purchase at Menards Store for $10 carton of 6..
Will Aptiva Inspector ever look for holes around my foundation or under my house siding?
30 augustus 2025
Antwoord van Aptive Pest Control - Minneapolis
Hi Jim,
Thank you for taking the time to share this detailed feedback. We understand how frustrating it can be to feel unclear about what your treatments include and what results to expect, and that’s not the experience Aptive aims to provide. We appreciate you mentioning the mosquito coverage and are glad Martin was able to assist with adding that service, though we recognize this information should have been clearly communicated from the start.
It’s also concerning to hear about the lack of explanation around the exterior rodent stations, the effectiveness of the traps placed in your basement, and the absence of a thorough inspection around the foundation or siding. Aptive service professionals should be focused on explaining the treatment plan, identifying potential entry points, and helping reduce activity long term. If you need any further assistance or would like us to review your service in more detail, please don’t hesitate to reach out at socialmedia@goaptive.com. Your feedback is appreciated and helps us improve moving forward.
-Jasmine
I asked the applicator to come back and complete the service
I asked the applicator to come back and complete the rest of the program. He filled some of the bait stations and that was all. He missed the eves, windows and doors for insects. I also needed new mouse strips in my garage, but he never returned to complete the job. I’m very disappointed in the service this quarter. I also left him a phone text with no answer.
27 december 2025
Antwoord van Aptive Pest Control - Minneapolis
Hi Ralph,
Thank you for taking the time to share this feedback. We understand how frustrating it is to schedule a service and feel like key parts of your pest control program were missed, especially when you followed up and didn’t receive a response. That’s not the experience we want for our Aptive customers.
Your concerns about the bait stations, exterior treatment around eaves, windows, and doors, and the missing mouse strips in the garage are important, and it’s clear this visit didn’t meet the standard we hold our service professionals to. We appreciate you bringing this to our attention so we can review what happened and make sure your home receives the thorough service you’re paying for.
We’d really like the opportunity to make this right and ensure the rest of your program is completed properly. Please reach out to us at socialmedia@goaptive.com so we can look into this and get a follow-up scheduled. Your trust means a lot to us, and we want you to feel confident choosing Aptive to protect your home.
-Jasmine
Service on Dec 27 2025
I don't see the person who comes do service. From what I can see from results service is working. Not much problem with pests as before.
Seems service is working good.
28 december 2025
Antwoord van Aptive Pest Control - Minneapolis
Hi Bob,
Thank you for taking the time to share your experience and for being part of the Aptive community. We’re glad to hear that our services are making a noticeable difference and helping reduce pest issues around your home.
At Aptive, we strive to provide effective, thorough, and professional service at every visit, and it’s wonderful to know the results are reflecting our efforts. We truly appreciate your trust in us and look forward to continuing to keep your home protected.
-Jasmine
Excellent service
19 december 2025
Antwoord van Aptive Pest Control - Minneapolis
Hi Armando,
Thank you for taking the time to share your experience and for being part of the Aptive community. We’re thrilled to hear that you’re pleased with the service you’ve received.
At Aptive, we strive to provide professional, reliable, and thorough service at every visit, and it’s wonderful to know our efforts are making a difference. We truly appreciate your trust and look forward to continuing to serve you.
-Jasmine
Logan
Logan, the technician provided detailed information including pictures of the service
9 december 2025
Antwoord van Aptive Pest Control - Minneapolis
Hi Barbara,
Thank you for sharing your experience! We’re glad to hear our service professional was helpful in answering your questions and concerns while completing the job. At Aptive, we strive to provide service that is both thorough and informative, so it’s wonderful to know our team delivered on both.
We truly appreciate you choosing Aptive and being part of our community. If you ever have questions or need anything, we’re always happy to help.
-Jasmine
So thorough and clear communication as…
So thorough and clear communication as to when arriving and what services were completed!
14 december 2025
Antwoord van Aptive Pest Control - Minneapolis
Hi Tamar,
Thank you for sharing your feedback! We’re thrilled to hear that our team was thorough and provided clear communication regarding their arrival and the services completed. At Aptive, we take pride in delivering reliable, transparent, and professional service to every home we visit.
We truly appreciate you being a part of the Aptive community and look forward to continuing to protect your home.
-Jasmine
Tom with Aptive arrived in the time…
Tom with Aptive arrived in the time frame he texted. Tom was very polite he explained everything that needed to be done. Answered all my questions and had some excellent tips for me going forward. He was very respectfull and made sure my dogs were out of the way while he took care of the inside. Everything went very smoothly thanks to Tom. highly recommend Tom and Aptive.
8 december 2025
Review zonder uitnodiging
Antwoord van Aptive Pest Control - Minneapolis
Hi Johnny,
Thank you so much for sharing your experience! We’re thrilled to hear that Tom provided such thoughtful and thorough service. At Aptive, we strive to make every visit smooth, respectful, and informative, and it’s wonderful to know Tom delivered on all of that for you.
We truly appreciate you being part of the Aptive neighborhood and are grateful for your recommendation. We look forward to keeping your home protected for years to come!
-Jasmine
Great service and communication
Service person communicated when they would arrive, what they could help me manage and was sensitive to my needs. Great communication before, during and after service.
5 december 2025
Antwoord van Aptive Pest Control - Minneapolis
Hi there,
We’re so glad to hear about your experience! At Aptive, clear communication and understanding each customer’s needs are top priorities, so it’s wonderful to know our service professional delivered that from start to finish. Your feedback encourages our team to keep providing attentive, thoughtful service that makes a difference.
Thank you for choosing Aptive and for being part of our neighborhood, we look forward to continuing to help keep your home protected.
-Jasmine
Excellent communication
Excellent communication before, during and after treatment. Highly recommend Aptive!
3 december 2025
Antwoord van Aptive Pest Control - Minneapolis
Hi Molly,
Thank you for sharing your feedback! We’re thrilled to hear that our communication before, during, and after your treatment made a positive difference. At Aptive, keeping our customers informed and providing reliable service is very important to us.
We truly appreciate your recommendation and your trust in the Aptive family. We look forward to continuing to provide the high-quality, dependable service you expect from us.
-Jasmine
Do what they promise
This is a company that does what they say they will do. Their customer service is excellent, with the ability to follow up before and after to give feedback. It's not always perfect because there's higher turnover in the industry, but they do an excellent job. Sometimes they miss things, but this is an excellent company. Their products seem to be quality products, and they get results for us. They've especially helped us with a mouse problem.
27 november 2025
Antwoord van Aptive Pest Control - Minneapolis
Hi Thomas,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that our team’s follow-up, attention to detail, and effective treatments have made a difference in your home, especially with the mouse issue. At Aptive, we strive to provide reliable, thorough service and quality products to give our customers peace of mind.
We truly appreciate you being part of the Aptive neighborhood and for recognizing the hard work our team puts in. We look forward to continuing to protect your home and provide the excellent service you expect.
-Jasmine
They have and always are very…
They have and always are very professional and thorough especially if you are lucky enough to get Kobe for your technician!!!
27 november 2025
Antwoord van Aptive Pest Control - Minneapolis
Hi there,
Thank you so much for sharing your experience and for being a part of the Aptive neighborhood! We’re thrilled to hear that our team has consistently provided professional and thorough service. It’s wonderful to know that Kobe made such a positive impression, he truly takes pride in delivering the best care possible.
We greatly appreciate your feedback and your trust in Aptive to keep your home protected. Thank you again for choosing us, we’re always here to help!
-Jasmine
Antwoord van Aptive Pest Control - Minneapolis
Hi Larry,
Thank you for sharing your experience and for being a part of the Aptive neighborhood! We’re glad to hear that our service professional was both friendly and knowledgeable during your service.
We truly appreciate your feedback and your trust in Aptive to keep your home protected. Thank you again for choosing us, we’re always here to help!
-Jasmine
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