Stephanie was here on my monthly call, she listened to my concern about a new issue and responded with a solution. This is only my 3rd treatment as I am a new customer, but I have no spider or pests o... Toon meer
Bedrijf heeft geantwoord
We verifiëren geen specifieke claims omdat reviewers hun eigen mening mogen geven. We kunnen reviews echter wel als 'Geverifieerd' bestempelen als we bevestiging hebben dat er een zakelijke interactie heeft plaatsgevonden. Meer informatie
Om de integriteit van het platform te beschermen, wordt elke review op ons platform – al dan niet geverifieerd – gescreend door onze geautomatiseerde software. Deze software kan inhoud identificeren en verwijderen die in strijd is met onze richtlijnen, inclusief reviews die niet zijn gebaseerd op een echte ervaring. We zijn ons ervan bewust dat we weleens wat over het hoofd zien, dus je kunt altijd reviews rapporteren waarvan je denkt dat we ze hebben gemist Meer informatie
Lees wat reviewers zeggen
I have enjoyed each technician that has been to my home. They've all listened to my issues and knew exactly what needed to be done to take care of the issue. They're always respectful, nice and on tim... Toon meer
Bedrijf heeft geantwoord
Since Day One, I've never received any Detailed Information about what exactly the Definitions of the Treatment are. Today, again, I discovered in a telephone call, that Mosquitos are Not co... Toon meer
Bedrijf heeft geantwoord
We were not home on July 4th when our service was done. The representative did take pictures of what he did.
Bedrijf heeft geantwoord
Bedrijfsgegevens
Welcome to Aptive Pest Control
Geschreven door het bedrijf
- Yep, we're pest control nerds
- Pests change with the weather, location, and time of day, and so do we. Our team stays proactive and professional, focusing on protecting your home so you can focus on enjoying it. At Aptive, we believe proactive pest control leads to a happier, more comfortable home.
View our Pest Library
Call (877) 519-2823
Ants
When left untreated, large colonies can form and create serious problems.
Cockroaches
These pets typically require expert teatment to be effectively eradicated.
Flyers
Get help from an expert to effectively treat them, inside and outside your home.
Garden pests
They can ruin your fruits, veggies, or flowers.
Pantry pests
Without treatment, they can quickly ruin your dedicated food space.
Rodents
They can spoil food and spread disease rapidly if untreated.
Spiders
Their webs, eggs, and behavior can create problems if left untreated.
Spingers & biters
Pests that sting or bite and show up both inside and outside your home.
Wasps
Their aggresive nature makes them difficult and dangerous.
See full Pest Library
Contactgegevens
5251 W 73rd St, Ste C, 55439, Edina, MN, Verenigde Staten
- 16515657997
We overthink pests so you don't have to.
4,3
Uitstekend
242 reviews
Vraagt klanten om een review
Dit bedrijf nodigt klanten uit om een review achter te laten. Deze mag zowel positief als negatief zijn.
Bij Trustpilot draait alles om menselijke content. Dit bedrijf kan echter ook onze AI-ondersteunde tool gebruiken die ze helpt bij het schrijven van hun reacties.
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Trusted service provider.
The professionals from Aptive provide great service! They are friendly and thoroughly explain what has been done and why.
15 november 2025
Antwoord van Aptive Pest Control - Minneapolis
Hi there,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that our service professionals were friendly and took the time to thoroughly explain the work being done. At Aptive, we take pride in providing not only effective pest control but also a transparent and helpful experience for our customers.
We truly appreciate your feedback and your trust in us, and we look forward to continuing to keep your home protected.
-Jasmine
Absolutely horrible
Absolutely horrible. Pressured my disabled veteran husband with TBI to sign contract while I was at work. Within 24 hours we emailed and cancelled service. Showed up the next month after charging again we demanded they get off our property. Never Showed up but still charged us a third time. We called and got confirmation they would refund us all charges but and that never happened. Now they are telling my bank we didn’t follow cancellation policy even though it clearly states you have 3 days to cancel . And we have proof of absolutely all of it. No follow up call by company. No follow up emails. Just a total scam and if you question me. Google/Reddit ect. for yourself for the endless complaints
29 september 2025
Review zonder uitnodiging
Antwoord van Aptive Pest Control - Minneapolis
Hi Megan,
Thank you for taking the time to share this, and I truly appreciate you giving me the chance to look into what happened here. What you described is incredibly frustrating, and it’s absolutely not the experience we ever want anyone to have with Aptive. I’m really glad you spoke up so I can help get this sorted out the right way.
I want to take a closer look at your account, the cancellation request, and the promised refunds so I can make sure everything is handled properly. When you have a moment, please reach out to us directly at socialmedia@goaptive.com with your service address or account details so I can review the timeline, verify the documentation you mentioned, and get this resolved for you.
You deserve clear communication and follow-through, and I’m here to make sure you get exactly that. Thank you again for bringing this to our attention, and for giving Aptive the opportunity to make things right.
-Jasmine
Friendly service
Friendly service. I always get a text before they arrive and ask about any concerns. They do a great job.
19 november 2025
Antwoord van Aptive Pest Control - Minneapolis
Hi Molly,
Thank you so much for taking the time to share your experience! We’re thrilled to hear that our team is friendly, keeps you informed with texts before each visit, and addresses any concerns you may have. At Aptive, we pride ourselves on providing effective pest control while making the experience as convenient and transparent as possible for our customers.
We truly appreciate your trust in us and look forward to continuing to serve your home.
-Jasmine
Incredible service
Incredible service. The tech was super communicative and informative. Appreciated the transparency of the work and what to do to keep preventing insects or others bugs out and away after a spray! We definitely loved the service and would recommend anyone want to try!
14 november 2025
Antwoord van Aptive Pest Control - Minneapolis
Hi Dee,
We’re thrilled to hear you had an incredible experience with Aptive! It’s wonderful to know our service professional communicated clearly and provided helpful guidance on keeping your home protected. At Aptive, we pride ourselves on transparency, thoroughness, and ensuring every visit leaves our customers confident in their home’s protection. Thank you for trusting Aptive and for recommending us, we truly appreciate having you as a valued part of our neighborhood!
-Jasmine
Fall Inspection
Clear and concise statements about what was to done and what he did to protect our home from mice
21 november 2025
Antwoord van Aptive Pest Control - Minneapolis
Hi Thomas,
We’re so glad to hear that our service professional provided clear and concise explanations about the work done and the steps taken to protect your home from mice. At Aptive, we strive to make every visit informative and thorough, so our customers feel confident and informed about the care we provide. Thank you for trusting Aptive to keep your home safe and comfortable, we truly appreciate having you as part of our neighborhood!
-Jasmine
Excellent communication between us and…
Excellent communication between us and the person coming out to our house. Great to explain what they will or can't do. On time.
21 november 2025
Antwoord van Aptive Pest Control - Minneapolis
Hi Sue,
We’re thrilled to hear that our service professional communicated so clearly and kept you informed about what could be done during the visit. At Aptive, we strive to provide timely, transparent, and helpful service so our customers feel confident and well-supported. Thank you for trusting Aptive to protect your home and for being a valued part of our neighborhood!
-Jasmine
The level of communication is…
The level of communication is outstanding. I appreciate their attention to detail.
20 november 2025
Antwoord van Aptive Pest Control - Minneapolis
Hi Kevin,
Thank you for sharing your experience! We’re so glad to hear that our communication and attention to detail have stood out to you. Providing clear updates and thorough service is always our goal, and it’s wonderful to know that our team delivered on that.
We truly appreciate you being a part of the Aptive neighborhood and for trusting us to help protect your home.
-Jasmine
Terrell was friendly and thorough
Terrell was on time, texted me before and after his thorough service at our home.
20 november 2025
Antwoord van Aptive Pest Control - Minneapolis
Hi there,
We’re thrilled to hear that Terrell provided thorough service and kept you informed throughout the process! At Aptive, we pride ourselves on punctuality, clear communication, and ensuring every home stays comfortable and protected. Thank you for choosing Aptive and being a valued part of our neighborhood, we look forward to continuing to serve you.
-Jasmine
Professional service
Ian was very professional and provided the service efficiently but thoroughly. I do appreciate the pictures of work being done and where applications were performed and checked.
11 november 2025
Antwoord van Aptive Pest Control - Minneapolis
Hi there,
Thank you for sharing your experience! I’m glad to hear Ian provided professional, thorough, and efficient service. We take pride in providing clear communication, and it’s great to know the pictures and updates on where applications were performed were helpful for you.
We truly appreciate you being part of the Aptive neighborhood and for trusting us to help keep your home protected.
-Jasmine
I appreciate the gentleman that did the…
I appreciate the gentleman that did the job and would like to be put on his schedule monthly.
8 november 2025
Antwoord van Aptive Pest Control - Minneapolis
Hi Phil,
Thank you for sharing your feedback! We’re thrilled to hear that you had a positive experience with our service professional. We understand how valuable it is to work with someone you trust. While we can’t guarantee the same service professional every time, we will do our best to accommodate your request whenever possible.
Please reach out to us at socialmedia@goaptive.come so we can review your account and coordinate monthly scheduling to the best of our ability.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs.
-Jasmine
promptly came for a "revisit"
promptly came for a "revisit". did the job thoroughly and i am very pleased to see dead box elders!!!
8 november 2025
Antwoord van Aptive Pest Control - Minneapolis
Hi Diana,
Thank you for sharing your feedback! We’re thrilled to hear that our team was prompt for your revisit and provided thorough service. It’s wonderful to know that you’re seeing results and that the treatments have made a visible difference with the box elders.
We truly appreciate you being part of the Aptive neighborhood and for trusting us with your pest control needs. Feedback like yours motivates our team to continue delivering the reliable, thorough, and attentive service our neighbors deserve.
-Jasmine
Service is inconsistent from one visit…
Service is inconsistent from one visit to the next as each tech does something different. Some techs thoroughly complete the service and share what services I have on my plan, where others don’t even ask if I want any inside service done as I have the inside service package so this is frustrating. It feels like if I don’t know what is all included and don’t ask for it, it won’t be done. Sometimes their equipment is not working properly so they cannot do the service I’m asking for. I’m not convinced the mosquito service is working either, which is disappointing.
I was also told by the sales rep that it was a year contract but this is not the case, it’s 12 visits and monthly is not necessary. I’m very disappointed.
Overall, the techs are very nice but it seems they are not receiving the tools to effectively do their job.
12 november 2025
Antwoord van Aptive Pest Control - Minneapolis
Hi Tracie,
Thank you for sharing your feedback. I completely understand how frustrating it can be when service feels inconsistent, and I appreciate you taking the time to outline your experience. At Aptive, we strive to provide consistent, thorough service and clear communication about what’s included in each plan, and it’s clear we fell short in your case.
I want to assure you that your concerns about equipment, service consistency, and communication have been heard. We take this feedback seriously and will use it to ensure our team has the tools and guidance needed to deliver the high-quality service you expect.
We truly value you as part of the Aptive neighborhood, and we’d love the opportunity to review your account and service plan with you to make sure all your treatments, including inside services, are being completed properly. Please reach out to us directly at socialmedia@goaptive.com so we can address your concerns and make this right.
-Jasmine
⭐ 1-Star Review Unprofessional and Ineffective Service
⭐ 1-Star Review: Unprofessional and Ineffective Service
I was approached by a representative who confidently told me their company could eliminate my wasp problem completely. He pointed out multiple live nests around my home, assured me they would all be removed, and promised I wouldn’t have to worry again. That reassurance was the reason I signed the contract.
Not long after their first treatment, I was attacked by a large yellowjacket nest. I ended up calling them back about five more times for follow-up visits. Each time, I was told the problem would be resolved — yet the wasps and yellowjackets kept coming back.
Out of frustration, I hired a different pest control company. They immediately showed me that several of the same wasp nests were still there — the ones this company had claimed to remove. The new company actually took them down, and since then, I haven’t had a single issue.
When I contacted this company to cancel and explain what happened, the manager was rude and dismissive. He told me I still owed $125 to get out of the contract, even though they never fixed the problem. One of their technicians even admitted he wasn’t certified to handle yellowjackets.
This company overpromises and underdelivers. They send unqualified technicians, fail to remove nests, and show no accountability when their work doesn’t meet basic expectations. I would never recommend them to anyone.
8 november 2025
Antwoord van Aptive Pest Control - Minneapolis
Hi Raina,
Thank you for taking the time to share your experience. We genuinely appreciate feedback like yours, even when it highlights areas where we fell short, as it helps us improve and provide better service for our customers.
I’m truly sorry to hear about the challenges you faced with your wasp and yellowjacket treatment, and it’s clear your experience did not meet the high standards we strive for at Aptive. We aim to provide effective, safe, and professional solutions, and it’s disappointing to learn we missed the mark in your situation.
While I understand your frustration and the decision to work with another company, I want you to know we take this seriously. Your comments regarding follow-up visits, service professional certification, and communication with management will be reviewed internally to ensure we address these issues and prevent similar experiences for future customers.
If you’re willing, we’d like the opportunity to speak with you directly to learn more and see how we can make this right. Please reach out to us at socialmedia@goaptive.com at your convenience so we can discuss your experience further.
Thank you again for your honesty. At Aptive, we value each customer and their trust, and we are committed to learning from this feedback to continuously improve the quality and reliability of our services.
-Jasmine
They have been excellent to work with…
They have been excellent to work with and on top of the issues I’m having.
8 november 2025
Antwoord van Aptive Pest Control - Minneapolis
Hi Teri,
We’re so glad to hear that our team has been attentive and proactive in addressing your concerns. At Aptive, we take pride in staying on top of issues and providing reliable, effective service to give our customers peace of mind. Thank you for choosing Aptive and trusting us to care for your home!
-Jasmine
Antwoord van Aptive Pest Control - Minneapolis
Hi Judy,
Thank you for sharing your feedback! We’re glad to hear that our team was prompt, courteous, and kept you informed with photos of the service. At Aptive, we strive to provide professional, thorough, and transparent pest control, and it’s great to know our efforts are appreciated.
We truly value having you as part of the Aptive neighborhood and look forward to continuing to provide reliable service for your home.
-Jasmine
Great service!
The technicians always ask us if we have anything specific we want them to look into.
The technicians do an excellent job of protecting the exterior of our home.
We also have been satisfied with the control of the moles/voles in and around our yard.
23 oktober 2025
Antwoord van Aptive Pest Control - Minneapolis
Hi there,
Thank you for sharing your experience! We’re so glad to hear that our service professionals take the time to address your specific concerns and provide thorough protection for the exterior of your home. It’s wonderful to know that you’ve also been satisfied with how we’ve helped manage moles and voles in your yard.
At Aptive, we take pride in providing personalized, effective service to keep every home comfortable and protected. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to care for your home.
-Jasmine
Positive Experience
Team members are courteous, friendly, and thorough. I especially appreciate the reminders of scheduled application appointments, as well as a “heads up” when they are on their way.
29 oktober 2025
Antwoord van Aptive Pest Control - Minneapolis
Hi Marlene,
Thank you for sharing your experience! We’re so glad to hear that our service professionals have been courteous, friendly, and thorough. Communication is very important to us, and it’s wonderful to know that our reminders and “heads up” notifications have made your service experience smooth and convenient.
At Aptive, we take pride in providing personalized service that keeps your home comfortable and protected. We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to serve you.
-Jasmine
Andrew is top notch!
Andrew called me and told me that I would benefit from the upgraded plan, it was only $10 more!! I really appreciate that he was looking out for my best interest and getting the best service out of Aptive. He text me pictures of the treatment areas too. Which I also appreciate!
29 oktober 2025
Antwoord van Aptive Pest Control - Minneapolis
Hi Ingrid and Roger,
Thank you for sharing your experience! We’re so glad to hear that Andrew went above and beyond by recommending the best plan for your home and keeping you informed with photos of the treatment areas. At Aptive, we take pride in providing service that is not only thorough and effective but also personalized to each customer’s needs.
We truly appreciate you being part of the Aptive neighborhood and look forward to continuing to keep your home comfortable and protected.
-Jasmine
Rep was knowledgeable and personal and…
Rep was knowledgeable and personal and not high pressure. All personnel who did the actual pest control were timely, pleasant, and always informed me of what they were going to do and if I had any questions. They all represented your company very very well. Would highly recommend.
18 oktober 2025
Antwoord van Aptive Pest Control - Minneapolis
Hi Paulette,
Thank you for sharing your feedback. We’re thrilled to hear that our team provided knowledgeable, professional, and personable service without being high-pressure. At Aptive, we take pride in service professionals who are timely, thorough, and communicative, ensuring every customer feels informed and confident in their pest control solutions.
We truly appreciate your recommendation and value you as part of the Aptive community. We look forward to continuing to provide outstanding service for your home.
-Jasmine
Always great service....
22 oktober 2025
Antwoord van Aptive Pest Control - Minneapolis
Hi Jennifer,
We’re so glad to hear that you’ve consistently received great service! At Aptive, we take pride in providing reliable and effective service to keep your home protected. Thank you for being part of the Aptive neighborhood and for trusting us with your home.
-Jasmine
Dit is Trustpilot
Iedereen kan een review op Trustpilot achterlaten n.a.v. een ervaring met een bedrijf. Gebruikers hebben het recht om hun feedback op elk moment te wijzigen of te verwijderen, en elke gepubliceerde review is zichtbaar zolang het account van de betreffende gebruiker actief is.
Bedrijven kunnen reviews verzamelen via geautomatiseerde uitnodigingen. Deze reviews worden als geverifieerd bestempeld, omdat het evident is dat ze op echte ervaringen gebaseerd zijn.
Lees meer over geverifieerde reviews.
Wij beveiligen ons platform met behulp van toegewijde specialisten en slimme technologieën. Lees meer over hoe wij nepreviews bestrijden.
Lees meer over Trustpilots reviewproces.
Hier vind je 8 tips voor het schrijven van een goede review.
Verificatie helpt ervoor te zorgen dat echte mensen de reviews schrijven die je op Trustpilot ziet staan.
Beloningen aanbieden voor reviews of een slechts een bepaalde groep mensen vragen om een review te schrijven, kan de TrustScore beïnvloeden. Dit is in strijd met onze richtlijnen.