I submitted an order for an aquarium tank, which cost about $200 and an additional $10 for shipping. After my purchase, I got an email from an Elana Andrasz from Aquacave that they would charge an ad... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
BUYER BEWARE!!!! I ordered a fish tank from them and never received it. Contacted company and they take forever to respond. Shipping company says they delivered but have no proof....no picture was t... Toon meer
Buyers beware. ..NO, BUYERS RUN AWAY....FAR AND FAST! Ordered a 250 upgrade kit for my sump on June 28th 2025 and even paid for their expedited shipping. Paid and 1st red flag was not recieving orde... Toon meer
Bedrijf heeft geantwoord
Ordered the Max Nano G2 XL in black because it still had the memorial day sale on it even after the holiday passed. Ordered last Friday and had it delivered to my door intact yesterday. 6 days from or... Toon meer
Bedrijfsgegevens
Informatie afkomstig van verschillende externe bronnen
Your complete source of Premium Aquarium Supplies, Saltwater Reef Aquarium, Planted Aquariums, LED Lighting, Protein Skimmers, RO/DI Systems, Dosing Pumps, Aquarium Heaters, Water Chillers, UV Sterilizers, Aquarium Filters, Aquarium Controllers, Water ...
Contactgegevens
Grove Avenue 3909, 60031, Gurnee, Verenigde Staten
- aquacave.com
2,1
Slecht
68 reviews
Geen recente geschiedenis van het vragen naar reviews
Dit bedrijf heeft hun klanten niet recentelijk uitgenodigd, dus reviews zijn mogelijk niet representatief
Heeft 60% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 48 uur
Zo gebruikt dit bedrijf Trustpilot
Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Insanely fast shipping
Insanely fast shipping! Like Amazon fast. Wow! Thanks guys!!
20 maart 2024
Review zonder uitnodiging
I tried to give an honest review of a…
I tried to give an honest review of a product I bought- and it seems that since I did not rate it '5-stars' (I gave it '3-stars') -review didn't get posted. Looked at other items - and this fact seems to be true. Buyer should check other sources for product feedback before buying here!
13 februari 2024
Review zonder uitnodiging
Fluval Flex 32.5 gal aquarium
Easy ordering and fast delivery.
10 januari 2024
Review zonder uitnodiging
Better price, quick delivery
Overall impressed with this shop, no complaints. Simple, quick, exactly what I expect and want from a store.
24 oktober 2023
Review zonder uitnodiging
Great experience at a great price!
Great experience at a great price
12 juli 2023
Review zonder uitnodiging
Customer Services really go out of there way to help
Able in customer service at aquacave goes above and beyond in customer service. he help me out with a refund of faulty equipment by taking full ownership of the issue.
8 mei 2023
Review zonder uitnodiging
I ordered a wrong piece
I ordered a wrong piece, called customer service, they took care of the issue, recieved my Order in 4 days
19 juni 2023
Review zonder uitnodiging
In an infinite sea of dealers …
In an infinite sea of dealers and products... AquaCave was able to provide me with great products for what I needed at a competitive price and speedy delivery. I spoke to them on the phone as well to cross some t's and dot some i's and the customer service was easy the way it should be.... A true blessing I am grateful for
21 september 2022
Review zonder uitnodiging
Great place to shop online.
Great experience! Quick delivery and products delivered as ordered. It’s been a long time since I had my ASM protein skimmer up and running and it was nice to see that I could just buy the parts I needed to get it up and going instead of having to invest in a whole new skimmer.
14 september 2022
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Please don't buy from this company
Please don't buy from this company! They ship you something totally different than what's advertised on their website. Then when you ask for a return, they charge you to return it! Now they won't return any emails after I explained to them that they sent me the wrong product. I sent pictures and showed them they sent me the wrong product and they just ignore my emails. Don't buy from this company! They have zero customer support.
28 augustus 2022
Review zonder uitnodiging
Antwoord van AquaCave
Jeremy,
On 08/22/22 we sent you an email asking to clarify the issue with the product. As of today we did not receive a reply to that email.
Email will be resent again today. Please reply to it at your convienience so we can finalize this return on our end.
Thank you
Process went well
25 augustus 2022
Review zonder uitnodiging
Aquacave is superfast
Aquacave is superfast. The packaging and shipping are second to none. Very reliable and excellent customer service customer for life. W. Austin
28 juli 2022
Review zonder uitnodiging
I am very satisfied with my experience
I am very happy with the customer service I received and my ordered arrived promptly. Excellent company to work with
2 mei 2022
Review zonder uitnodiging
Fast shipping and packaged well.
9 april 2022
Review zonder uitnodiging
First order.. Very Good Experience!
I was having trouble finding my Datnoid’s favorite pellets in stock at any of my normal places. Found AquaCave had what I needed, and at a competitive price. This is my first order with them. They shipped out the food quickly, and I received the order in only a few days. I’ll be ordering from them more often. Thanks!
31 maart 2022
Review zonder uitnodiging
I have only received half of my order…
I have only received half of my order and I think the folks at Aquacave believe I have my complete order.
Sincerely,
Jim
1 februari 2022
Review zonder uitnodiging
Antwoord van AquaCave
Jim,
Only part of your order was shipped to date. Remaining items will be shgipped within 2-3 days as soon as they are back in stock.
Thank you
The best Malaysian drift wood I ever…
The best Malaysian drift wood I ever bought online . Highly recommend I will buy again from AquaCave.com
24 december 2021
Review zonder uitnodiging
Very fast shipping
Very fast shipping! Will definitely order again from here!
6 december 2021
Review zonder uitnodiging
Great Product and fast Shipping!
I had a great experience with aqua cave.
31 mei 2021
Review zonder uitnodiging
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