Absolutely amazing service, I have been struggling for sometime to get decent live foods from my local fish stores,vaquamania have beaten them on quality by miles. Delivery was with a couple of days... Toon meer
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90%of the live daphnia were in fact dead,when immediately opened when delivered.The fact that it cost the best part of £16 for 6 tubes of dead daphnia is not acceptable.
Excellent service from Aquamania. My order arrived promptly, and the Daphnia were by far the biggest, healthiest and most active I've ever purchased online. The prices were very competitive, so I or... Toon meer
Bedrijf heeft geantwoord
My package was brought to me by Royal Mail and it was squashed crushed and soaking wet all the plants were broken and I dread to think what happened to the Ghost Shrimp
Bedrijfsgegevens
- Dierenverzorgingswinkel
- Veevoerhandel
- Goudviswinkel
- Dierenwinkel
- Vijvervissen leverancier
- Reptielenwinkel
Geschreven door het bedrijf
We are a large retail store catering for pretty much everything to do with aquatics, pets and reptiles. With a huge range of products for your Aquarium, Pond, Reptiles, Birds, Small Animals, Dogs and Cats. Visit us in-store or online for great deals and the best way to provide a long and healthy life for your pet. Open 7 days a week: Monday - Thursday: 10am-5pm Friday: 10am-6pm Saturday: 10am-5pm Sunday: 10:30am-4:30pm
Contactgegevens
Aquamania Limited, Higher Audley Street, BB11DH, Blackburn, Verenigd Koninkrijk
- 01254663399
- info@aquamania.co.uk
- aquamania.co.uk
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Heeft 64% van zijn negatieve reviews beantwoord
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90%of the live daphnia were in fact…
90%of the live daphnia were in fact dead,when immediately opened when delivered.The fact that it cost the best part of £16 for 6 tubes of dead daphnia is not acceptable.
Easy to place order and quick delivery.
My package was brought to me by Royal…
My package was brought to me by Royal Mail and it was squashed crushed and soaking wet all the plants were broken and I dread to think what happened to the Ghost Shrimp
Absolutely amazing service
Absolutely amazing service, I have been struggling for sometime to get decent live foods from my local fish stores,vaquamania have beaten them on quality by miles. Delivery was with a couple of days. The live foods were in such great condition. The worm cultures were fantastic.
I will definitely be ordering again. Brilliant service.
Great experience
Great experience. Bought culture worms which were healthy and great starter. Also bought a cheap mesh breeding box which was fantastic for the little price I paid.
Quick delivery and very well packaged.
Very happy with this purchase and quick…
Very happy with this purchase and quick delivery, helped me to save Angelfish fry
PERFECT
Excellent quality. First class service. Very quick delivery. Well packaged..100% satisfaction.
Delivered in great condition
Delivered in great condition. Packing excellent no losses at all, which was amazing considering the high temperature. Well done aquamania
Great fast delivery
Great fast delivery, packaged with care. Unfortunately many of the bloodworms didn't make it, but in all fairness is has been incredibly hot. I managed to keep a fair amount alive enough for some feeds. Will use again.
Almost all of the daphnia arrived dead, no response from company
Almost all of the daphnia arrived dead. I had timed the delivery for the cooler period between heatwaves, but only a dozen or so arrived alive (rather than the hundreds I was expecting). I messaged their customer service twice, waiting a week in between, but didn't receive any response except for the automated email saying they would respond in 48 hours. This was a much worse experience than previously, I don't know if this company has changed hands or something, but I'll probably not be ordering from here again.
Excellent service from Aquamania
Excellent service from Aquamania. My order arrived promptly, and the Daphnia were by far the biggest, healthiest and most active I've ever purchased online.
The prices were very competitive, so I ordered nine bags to make the most of the postage. I'm hoping to establish my own live Daphnia colony in a separate tub.
Great quality, excellent value and a smooth buying experience. I would highly recommend Aquamania and will definitely be ordering from them again.

Antwoord van AQUAMANIA
'live' daphnia was not alive
Really disappointing. I paid a substantial amount of money for a bulk order of live food to establish my own colonies. However, the daphnia arrived almost entirely dead (I estimate only around 5% of the daphnia arrived alive). Dead daphnia are no use to me. I already have a freezer drawer full of frozen daphnia. I ordered what was advertised as live daphnia because I specifically wanted live healthy daphnia for a breeding population and to feed creatures that will not eat frozen. I raised this with customer service and they said there is nothing they will do as I did not let them know within 24 hours (I was not aware this is their policy). I contacted them only a couple of days after the product arrived and I asked for them to send me it again but this time ensuring it is alive. I have animals that I need to eat live food and each day they are without food is detrimental to their condition. Aquamania just ignored me and did not send a replacement so I wasted time waiting for their response as well as money buying a product that was not as advertised.
I hate leaving negative reviews but this was just incredibly disappointing and frustrating. Don't buy.

Antwoord van AQUAMANIA
Zero communication, late delivery and animals DOA
Absolutely no communication about my order and no responses to my email regarding what was happening with my order. It took ten days for my order to finally arrive and when it dead, most of what I had ordered was dead upon arrival. I was also short changed on the advertise quantities on one of my orders.
Very disappointing!

Antwoord van AQUAMANIA
Never again.
The item I ordered was very late getting to me. When contacted the seller I was told that there was a transport issue, and I would not receive it. So I purchased one from someone else. Then the first one arrived, but I know longer needed it. I contacted Aquamania to let them know, and to get a shipping label. I was told that I had to pay the return costs, and if it wasn't in first class condition I would only receive 50% of what I paid for it. The fact that it was bouncing around in the back of a van for two weeks before I received it doesn't come into it.
I got the feeling they had just used a well worn script on me. Thankfully I made this purchase on a good sales platform, and got a full refund.

Antwoord van AQUAMANIA
Daphnia were delivered quickly
Daphnia were delivered quickly, and in an appropriate and suitable way.

Antwoord van AQUAMANIA
Another great transaction and as always…
Another great transaction and as always great communication from the guys. Live food arrived in fab packaging and all lively. Many thanks.

Antwoord van AQUAMANIA
I like this company
I like this company, the goods are always top notch and come well packaged, definitely will be using them again at some point very soon.

Antwoord van AQUAMANIA
Not impressed.
Not impressed as a first time customer,packed well, and the live tubifex were fine, 3 pks of Daphne was all but dead, very few surviving, the Morio worms I could count in that tiny tub, my local shop has stopped the live stuff now, but when he did it was 2 or 3 times the amount I have here, the morios were £3 but had loads more in the cricket sized box.
So again I'm looking for another source as I won't be buying from here again, shame really as the feedback was really promising.
Order No 23509/280626/47

Antwoord van AQUAMANIA
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