AQUAMANIA Reviews 

121
TrustScore 4 uit 5

3,9

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

Absolutely amazing service, I have been struggling for sometime to get decent live foods from my local fish stores,vaquamania have beaten them on quality by miles. Delivery was with a couple of days... Toon meer

Beoordeeld met 1 van de 5 sterren

90%of the live daphnia were in fact dead,when immediately opened when delivered.The fact that it cost the best part of £16 for 6 tubes of dead daphnia is not acceptable.

Beoordeeld met 5 van de 5 sterren

Excellent service from Aquamania. My order arrived promptly, and the Daphnia were by far the biggest, healthiest and most active I've ever purchased online. The prices were very competitive, so I or... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 1 van de 5 sterren

My package was brought to me by Royal Mail and it was squashed crushed and soaking wet all the plants were broken and I dread to think what happened to the Ghost Shrimp

Bedrijfsgegevens

  1. Dierenverzorgingswinkel
  2. Veevoerhandel
  3. Goudviswinkel
  4. Dierenwinkel
  5. Vijvervissen leverancier
  6. Reptielenwinkel

Geschreven door het bedrijf

We are a large retail store catering for pretty much everything to do with aquatics, pets and reptiles. With a huge range of products for your Aquarium, Pond, Reptiles, Birds, Small Animals, Dogs and Cats. Visit us in-store or online for great deals and the best way to provide a long and healthy life for your pet. Open 7 days a week: Monday - Thursday: 10am-5pm Friday: 10am-6pm Saturday: 10am-5pm Sunday: 10:30am-4:30pm


Contactgegevens

3,9

Goed

TrustScore 4 uit 5

121 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 64% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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3,9

Alle reviews

(121)

85 reviews in de afgelopen 12 maanden

Een review schrijven
Bedrijven op Trustpilot mogen geen beloningen aanbieden of betalen om reviews te verbergen. Reviews zijn de meningen van individuele gebruikers en niet van Trustpilot. Meer informatie

Beoordeeld met 5 van de 5 sterren

Absolutely amazing service

Absolutely amazing service, I have been struggling for sometime to get decent live foods from my local fish stores,vaquamania have beaten them on quality by miles. Delivery was with a couple of days. The live foods were in such great condition. The worm cultures were fantastic.
I will definitely be ordering again. Brilliant service.

26 augustus 2026
Beoordeeld met 5 van de 5 sterren

Great experience

Great experience. Bought culture worms which were healthy and great starter. Also bought a cheap mesh breeding box which was fantastic for the little price I paid.
Quick delivery and very well packaged.

11 augustus 2026
Beoordeeld met 5 van de 5 sterren

PERFECT

Excellent quality. First class service. Very quick delivery. Well packaged..100% satisfaction.

4 augustus 2026
Beoordeeld met 5 van de 5 sterren

Great fast delivery

Great fast delivery, packaged with care. Unfortunately many of the bloodworms didn't make it, but in all fairness is has been incredibly hot. I managed to keep a fair amount alive enough for some feeds. Will use again.

1 augustus 2026
Beoordeeld met 1 van de 5 sterren

Almost all of the daphnia arrived dead, no response from company

Almost all of the daphnia arrived dead. I had timed the delivery for the cooler period between heatwaves, but only a dozen or so arrived alive (rather than the hundreds I was expecting). I messaged their customer service twice, waiting a week in between, but didn't receive any response except for the automated email saying they would respond in 48 hours. This was a much worse experience than previously, I don't know if this company has changed hands or something, but I'll probably not be ordering from here again.

29 juli 2026
Beoordeeld met 5 van de 5 sterren

Excellent service from Aquamania

Excellent service from Aquamania. My order arrived promptly, and the Daphnia were by far the biggest, healthiest and most active I've ever purchased online.
The prices were very competitive, so I ordered nine bags to make the most of the postage. I'm hoping to establish my own live Daphnia colony in a separate tub.
Great quality, excellent value and a smooth buying experience. I would highly recommend Aquamania and will definitely be ordering from them again.

5 augustus 2026
Review zonder uitnodiging
Logo AQUAMANIA

Antwoord van AQUAMANIA

Hi, Thank you for your 5* review. I'm glad everything went well with your order and the daphnia were healthy! All the best -K

Beoordeeld met 1 van de 5 sterren

'live' daphnia was not alive

Really disappointing. I paid a substantial amount of money for a bulk order of live food to establish my own colonies. However, the daphnia arrived almost entirely dead (I estimate only around 5% of the daphnia arrived alive). Dead daphnia are no use to me. I already have a freezer drawer full of frozen daphnia. I ordered what was advertised as live daphnia because I specifically wanted live healthy daphnia for a breeding population and to feed creatures that will not eat frozen. I raised this with customer service and they said there is nothing they will do as I did not let them know within 24 hours (I was not aware this is their policy). I contacted them only a couple of days after the product arrived and I asked for them to send me it again but this time ensuring it is alive. I have animals that I need to eat live food and each day they are without food is detrimental to their condition. Aquamania just ignored me and did not send a replacement so I wasted time waiting for their response as well as money buying a product that was not as advertised.
I hate leaving negative reviews but this was just incredibly disappointing and frustrating. Don't buy.

26 juli 2026
Logo AQUAMANIA

Antwoord van AQUAMANIA

Hi, Thank you for your review. Your order was sent with 24 hour shipping and arrived in less than 24 hours - sent with ice packs to help them keep cool and from a delivery that arrived to us from supplier the same day. We heard from your about poor quality 4 days after they arrived to you, with 1 picture of a bag of daphnia (the order was for 3x daphnia, 2x bloodworms and 1x tubifex).
As is explained in the t&cs on our website (which you accepted prior to placing your order), we ask for 24 hours notice if there are any issues as this is a reasonable time to inspect the live foods and get into contact with us if there are any issues. We also recommend you feed live foods as soon as possible to ensure they are as fresh as possible. If not, that they are stored in suitable conditions for that species (each species detailed on our site).
In addition to this, the last email we have from you is us asking when you received them and still haven't had a reply.
Thank you
-K

Beoordeeld met 1 van de 5 sterren

Zero communication, late delivery and animals DOA

Absolutely no communication about my order and no responses to my email regarding what was happening with my order. It took ten days for my order to finally arrive and when it dead, most of what I had ordered was dead upon arrival. I was also short changed on the advertise quantities on one of my orders.

Very disappointing!

25 juli 2026
Review zonder uitnodiging
Logo AQUAMANIA

Antwoord van AQUAMANIA

Hi,
Please can you confirm your name and order number as I have no orders matching the name or email from this review.
We try our best at all times to communicate with customers regarding delays or stocking of items and keep records of each contact or attempted contact. We also check every order with 2 or more people to confirm the contents are correct and packaged to a high standard.
We also encourage all customers to get in contact if there are any issues with their order that we can get resolved as soon as possible.
Thank you
-K

Beoordeeld met 1 van de 5 sterren

Never again.

The item I ordered was very late getting to me. When contacted the seller I was told that there was a transport issue, and I would not receive it. So I purchased one from someone else. Then the first one arrived, but I know longer needed it. I contacted Aquamania to let them know, and to get a shipping label. I was told that I had to pay the return costs, and if it wasn't in first class condition I would only receive 50% of what I paid for it. The fact that it was bouncing around in the back of a van for two weeks before I received it doesn't come into it.
I got the feeling they had just used a well worn script on me. Thankfully I made this purchase on a good sales platform, and got a full refund.

3 juli 2026
Logo AQUAMANIA

Antwoord van AQUAMANIA

HI, I don't have any orders matching this name or email. Please could you confirm who you are and what the order number is. Thank you -K

EDIT: We have now confirmed that this review was false and from a previous reviewer whose 3 (duplicated) previous reviews were removed from trustpilot due breaching Trustpilot standards. Thank you

Beoordeeld met 5 van de 5 sterren

Daphnia were delivered quickly

Daphnia were delivered quickly, and in an appropriate and suitable way.

1 juli 2026
Logo AQUAMANIA

Antwoord van AQUAMANIA

Thank you for your 5* review, i'm glad everything arrived well. All the best -K

Beoordeeld met 5 van de 5 sterren

Another great transaction and as always…

Another great transaction and as always great communication from the guys. Live food arrived in fab packaging and all lively. Many thanks.

27 juni 2026
Logo AQUAMANIA

Antwoord van AQUAMANIA

Thank you for your 5* review, i'm glad everything arrived well. All the best -K

Beoordeeld met 5 van de 5 sterren

I like this company

I like this company, the goods are always top notch and come well packaged, definitely will be using them again at some point very soon.

6 juni 2026
Logo AQUAMANIA

Antwoord van AQUAMANIA

Thank you for your 5* review, i'm glad everything arrived well. All the best -K

Beoordeeld met 1 van de 5 sterren

Not impressed.

Not impressed as a first time customer,packed well, and the live tubifex were fine, 3 pks of Daphne was all but dead, very few surviving, the Morio worms I could count in that tiny tub, my local shop has stopped the live stuff now, but when he did it was 2 or 3 times the amount I have here, the morios were £3 but had loads more in the cricket sized box.
So again I'm looking for another source as I won't be buying from here again, shame really as the feedback was really promising.
Order No 23509/280626/47

30 juni 2026
Review zonder uitnodiging
Logo AQUAMANIA

Antwoord van AQUAMANIA

Hi, I can't find any orders on our system with this name or email address, please could you confirm your name and order number so we can get this looked into. Thanks

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