Arachas - Galway Reviews 18

I dealt with a person Mark Byrne who I found very polite and helpful.

Mary Foley Keating is always my go to advisor, she was more than helpful as always, she takes my information & I don't need to worry after that. Her efficiency & professionalism is always top marks.

I have dealt with Mary Keating for Car and Home Insurance for a number of years. She's always very professional and insures I get that best quote for the cover I need. When talking over the phone or by email Mary ensures I've a clear understanding of any changes to my policy. She makes renewal feels easy and that's why I choose Arachas year after year.

Mary was a pleasure to deal with, as always❤️ thanks Mary x

Mary Keating (Galway Office) recently assisted me with my home insurance renewal.
Mary was efficient, patient and friendly throughout the process. Thank you

Dealt with a lovely lady called Mary who was most helpful and courteous to me and who dealt with my query straight away and put my mind at ease

I been dealing with a lovely lady called Mary Keating for many of years now,Mary has always been so helpful and professional, and noting ever seems to be a problem for Mary, this is why I have been coming back to this company, I never need to do anything with my renewal as Mary always finds me the best policy and quote for me, I cant thank Mary enough, if anyone needs insurance make sure to get in touch with Mary Keating in the Arachas Galway branch

Many Thanks
Jonny

Was specking with John Claire today, was extremely helpful couldn’t ask for more!

Orla was most helpful and efficient and went out of her way to assist us. Much appreciated

Very helpful to deal with in their Galway office. Quick and efficient and friendly service. We have been dealing with Maria for a few years now who is alway informative about the policies due for renewal, and questions are always dealt, in a timely manner.

We very fortunately contacted Molly Hughes with regard to our business insurance. Molly was so helpful with her advice & expertise. She went above & beyond to ensure that we had the right cover of Insurance. We genuinely cannot praise her enough.
We would highly recommend Arachas & in particular Molly for her warm & professional attitude.

SEAN MARTYN AND HIS TEAM PROVIDE EXCELLENT AND PROMPT SUPPORT AND ADVICE.

Very smooth communication throughout the process of obtaining the exact policy I required and full transparency on all aspects. Very happy with the service, lovely staff.

Terrible service, Non service a better description. Kept waiting for my call to be answered for absolutely ages. Will be moving to a different broker.

If I could give zero stars I would.
Long standing customer with multiple insurance policys in place both personal and business. Needed to arrange a transfer of insurance and spent over 2 hours on the phone trying to get through , on hold and requesting a call back. Absolute disgrace. Had to leave the garage as I had a medical appointment which I was late for. To finish we ended up presenting to their offices to request the transfer which then resulted in a call back, after almost 3 hours, office visit was not received well by staff and no apology made for the unacceptable wait or inconvenience We will be pulling all our business from Arachas as a result.

Sarah was very helpful, knowledgeable and polite with our insurance booking .
If we had any questions she answered them clearly and explained it well.

Very nice to deal with.helped me threw it all .very help full .went out of his way to get me the best deal .thank u

Shara is very nice and polite, helpful and very happy to deal with her,5 star , great person dealing with costumers