Arbury Reviews 

835
TrustScore 4.5 uit 5

4,3

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Beoordeeld met 1 van de 5 sterren

After sales Arbury Solihull. bought a used car form this dealer a few weeks ago. All was good, car nicely prepared etc. and I was told the service record and owner manual was in the car. That’s when... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Efficient, tailored and really enjoyable! Luke was so helpful, he has such a lovely manner, I wasn’t planning on purchasing but he found me the perfect car that I just couldn’t resist. The car h... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

As soon as we waked into Nissan, leamington spa, we felt we were in safe hands. Every question was answered and absolutely no pressure to purchase at all. Josh was friendly, helpful and nothing was... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Andy was brilliant with helping us choose our new car, he was able to answer any questions we had and was very welcoming. He wasn't available on the day we picked the car up but had already sorted... Toon meer

Bedrijf heeft geantwoord

Bedrijfsgegevens

  1. Autodealer

Geschreven door het bedrijf

Since Arbury first opened its doors in 2000, we’ve grown from a single PEUGEOT site to multiple Arbury dealerships located across the West Midlands, Warwickshire, Worcestershire and Staffordshire. We’re proud to represent several esteemed brands, including PEUGEOT, SEAT, Nissan, Škoda, FIAT, Leapmotor and Abarth and CUPRA. At Arbury, we offer a fantastic range of Business and Motability vehicles across our brands. So, whether you’re looking for a brand-new car, a quality used vehicle, the next addition to your fleet, or a great deal on a Motability vehicle, there’s plenty to choose from at Arbury!


Contactgegevens

4,3

Uitstekend

TrustScore 4.5 uit 5

835 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 93% van zijn negatieve reviews beantwoord

Reageert doorgaans binnen 1 week

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4,3

Alle reviews

(835)

148 reviews in de afgelopen 12 maanden

Een review schrijven
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Beoordeeld met 5 van de 5 sterren

Got a good deal

Got a good deal. Great service from Louis.

6 oktober 2025
Review zonder uitnodiging
Logo Arbury

Antwoord van Arbury

Thank you for your comments and 5* review!

Beoordeeld met 5 van de 5 sterren

Dealt with Josh H who has provided…

Dealt with Josh H who has provided brilliant service from start to handover. Highly knowledgeable and went out of his way to provide reassurance and give full transparency. Would highly highly recommend to deal with him directly. Great positive experience.

4 oktober 2025
Review zonder uitnodiging
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Antwoord van Arbury

Thank you for your comments and 5* review!

Beoordeeld met 5 van de 5 sterren

Josh Motability Soeciallist Simple the Best

Josh Hunt who was the Motability specialist was amazing , a true gent who supported communicated all the through the process of getting the new vehicle. Knowledgeable and gave me all the information required . Josh was friendly and approachable. He is a credit to Nissan and has been far the best dealership salesman I have dealt with . Would highly recommend using Arbury Nissan Leamington Thank you

1 oktober 2025
Review zonder uitnodiging
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Antwoord van Arbury

Thank you for your comments and 5* review!

Beoordeeld met 5 van de 5 sterren

My experience with Arbury

My experience with Arbury - Peugeot Stourbridge has been absolutely first class. It was our first time joining the motability scheme and Shaun Samra made the experience so easy to do, in fact I was surprised how easy it actually was!
I would definately use this company again. Thank you so much for everything.

30 september 2025
Review zonder uitnodiging
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Antwoord van Arbury

Thank you for your comments and 5* review!

Beoordeeld met 5 van de 5 sterren

Brilliant service from Louis!

Brilliant service from Louis,
Really professional and easy transaction!
10/10 would recommend this branch, best one since 2 months of car shopping!

30 september 2025
Review zonder uitnodiging
Logo Arbury

Antwoord van Arbury

Thank you for your comments and 5* review!

Beoordeeld met 5 van de 5 sterren

Highly Recommend Ali at Peugeot Stourbridge

I recently visited the Peugeot Stourbridge branch to get my Motability car and was helped by Ali, who was absolutely fantastic from start to finish. Unlike some other dealerships I had visited, where I felt dismissed as soon as I mentioned Motability, Ali made me feel valued and respected throughout the whole process.

He took the time to listen to what I wanted, arranged a test drive, and made sure I could get the exact car I wanted in the colour I had my heart set on. His professionalism, kindness, and genuine care really stood out, and he made the whole experience easy and enjoyable.

Thank you Peugeot Stourbridge, and a big thank you to Ali – you turned what could have been a stressful process into a really positive one. I’d highly recommend him to anyone, especially if you’re looking for a Motability car.

23 september 2025
Review zonder uitnodiging
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Antwoord van Arbury

Thank you for your comments and 5* review!

Beoordeeld met 5 van de 5 sterren

Chris always gives 1st class service

Chris always gives first class service, very knowledgeable and helpful , always an easy transaction and knows what I look for in a new car , it’s always a pleasure doing business with him , Thank You Chris x

30 september 2025
Review zonder uitnodiging
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Antwoord van Arbury

Thank you for your comments and 5* review!

Beoordeeld met 5 van de 5 sterren

Great customer service

Was look after by Josh in Leamington. Well informed of processes throughout, sign over made simple and easy. very knowledgeable and friendly, have been very well looked after have no complaints!

29 september 2025
Review zonder uitnodiging
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Antwoord van Arbury

Thank you for your comments and 5* review!

Beoordeeld met 5 van de 5 sterren

As soon as we waked into Nissan

As soon as we waked into Nissan, leamington spa, we felt we were in safe hands. Every question was answered and absolutely no pressure to purchase at all.
Josh was friendly, helpful and nothing was too much trouble.
I would recommend Nissan Arbury Leamington Spa to anyone who wanted to look into purchasing a car.

22 september 2025
Review zonder uitnodiging
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Antwoord van Arbury

Thank you for your comments and 5* review!

Beoordeeld met 5 van de 5 sterren

Excellent service for car sale

Louis was great to deal with - very knowledgable and customer centred. He was very efficient with sorting all the paperwork and secured me a fantastic deal on my new car.

25 september 2025
Review zonder uitnodiging
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Antwoord van Arbury

Thank you for your comments and 5* review!

Beoordeeld met 5 van de 5 sterren

Josh was extremely helpful and answered…

Josh was extremely helpful and answered every question that we had clearly.There was no hard sell and nothing seemed too much trouble.Extremely pleased with the trade in value.

25 september 2025
Review zonder uitnodiging
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Antwoord van Arbury

Thank you for your comments and 5* review!

Beoordeeld met 5 van de 5 sterren

Delighted

Fantastic experience from selection of our new car to the ordering and collection.
Nothing was too much trouble for Sam Read a truly professional sales executive with his service
Thank you highly recommend the dealer and the brand

23 september 2025
Review zonder uitnodiging
Logo Arbury

Antwoord van Arbury

Thank you for your comments and 5* review!

Beoordeeld met 5 van de 5 sterren

Go see Chris

Peugeot review .
My name is Mrs Beverley Davies , I have had motability cars since the early 1990's I've had many different makes of cars. All of the mobility sales people have been rushed , making my decisions themselves with next to no interaction with me plus very little aftercare , we came to Peugeot and was approached by Mr Chris Hughes, he was polite , made sure we were comfortable & that we were looking for the right car for our needs , he explained everything more than once , making sure we had a car with enough room for a wheel chair & luggage , his aftercare is so good & there's no problem showing us all again when we pop in this is why we are now driving our third Peugeot all 3008 vehicles , we are hoping to have another if Chris is still there, he is an asset to your company . I have told other people we know to make sure they go to see Chris

23 september 2025
Review zonder uitnodiging
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Antwoord van Arbury

Thank you for your comments and 5* review!

Beoordeeld met 1 van de 5 sterren

Poor service, broken promises, and no accountability

I purchased a car from Arbury ŠKODA Leamington Spa earlier this year and the experience has been very disappointing.

Emails went unanswered.

Issues with the car were denied rather than addressed.

They could not provide any paperwork for servicing (I doubt it was ever done).

The car was missing the correct parts, and there was a general lack of care.

When I spoke to the dealership manager, they were terse and antagonistic — which speaks volumes about the leadership and culture.

Buying from a main dealer should bring peace of mind, but this has been the opposite. I would not recommend this dealership.

25 april 2025
Review zonder uitnodiging
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Antwoord van Arbury

Thank you for your comments, we apologise that on this occasion we did not provide out usual levels of customer service. Please could you email some further details, including your vehicle registration, to enquiries@arbury.co.uk to allow the dealership to look into this further for you.

Beoordeeld met 5 van de 5 sterren

Great experience

The whole process was easy and hassle free. Louis, the sales exec, was friendly and knowledgeable and made the process enjoyable.

22 september 2025
Review zonder uitnodiging
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Antwoord van Arbury

Thank you for your comments and 5* review!

Beoordeeld met 3 van de 5 sterren

Could have better customer service

Had a look around the forecourt and showroom. Waited ages for someone to come and help. Eventually some one came. Went through the process of buying but wasn't sure and said we'd think about it over the weekend. Asked if they could give me a breakdown of the figures as there were 2 sets. We were promised an email but never received one. Received a phone call Sunday but the phone didn't ring long enough for me to catch the call. Rang back, told someone I wanted Nissan and waited 10 minutes on hold, Rang back on another phone as I felt it was late. They they were closed!

20 september 2025
Review zonder uitnodiging
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Antwoord van Arbury

Thank you for your comments about Arbury Leasing, we are disappointed that you did not receive our usual standard of service. However, we do not have a showroom or forecourt for Arbury Leasing so we believe you may have left this review in error. If you could contact enquiries@arbury.co.uk with some further details we will certainly look into this for you, so we can ensure that the correct teams involved can be made aware. Thank you.

Beoordeeld met 5 van de 5 sterren

Fantastic customer service

Fantastic customer service from Paul and very helpful. We would recommend using this car supplier to anyone.

15 september 2025
Review zonder uitnodiging
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Antwoord van Arbury

Thank you for you comments and 5* review!

Beoordeeld met 5 van de 5 sterren

My experience with SEAT Arbury was…

My experience with SEAT Arbury was excellent. Sam was a great help throughout the process. Everything was handled smoothly and professionally.

15 september 2025
Review zonder uitnodiging
Logo Arbury

Antwoord van Arbury

Thank you for you comments and 5* review!

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