Arc Comms Reviews 

115
•
TrustScore 4.5 uit 5

4,7

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Lees wat reviewers zeggen

Beoordeeld met 5 van de 5 sterren

I’ve been with ARC for many years now and have received excellent service from Steve Hardy. Simple process to change phones/contracts with all the fine details explained before agreement. I would hav... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

I was a little sceptical when MacKenzie cold called regarding upgrading our EE account. I didn't want a new phone just a new sim, there was no hard sell he listened and got me what I wanted. He go... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

Arc offered us a few networks and packages to suit our needs, and we ended up choosing EE. The service from Arc is excellent. Although we can still call EE everyone in our office much prefers to call... Toon meer

Bedrijf heeft geantwoord

Beoordeeld met 5 van de 5 sterren

The best part about Arc Business Solutions Ltd is, that I can always call them regarding any issue at any-time direct. Also I have obtained a good rapport with my account manager called Steve Hardy. K... Toon meer

Bedrijf heeft geantwoord


Contactgegevens

4,7

Uitstekend

TrustScore 4.5 uit 5

115 reviews

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4,7

Alle reviews

(115)

8 reviews in de afgelopen 12 maanden

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Beoordeeld met 5 van de 5 sterren

Complete satisfaction

I have dealt with Steve at arc mobiles twice over the past couple of weeks in respect to mobile phones for our business.
I can not praise him and the team at arc mobiles enough for their professionalism, customer care and commitment to customer satisfaction.
I feel confident in the service they offer and knowledge of the market.
I would highly recommend Arc to anyone.
Many thanks to all

19 oktober 2021
Review zonder uitnodiging
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Antwoord van Arc Comms

Dear John,
Thank you for leaving us such a lovely review! We are really pleased that you have been happy with our service and thank you for sharing your experience. If you need any more assistance please don't hesitate to call!

Beoordeeld met 5 van de 5 sterren

Arc is extremely reliable

Steve at Arc is extremely reliable, helpful and knowledgeable. He has managed my mobile account for several years and it is always a pleasure and very beneficial to hear from him..... I even give him an exact time to reach me during ac busy week and he gets it spot on!
Many thanks Arc from a happy customer, highly recommend

18 oktober 2021
Review zonder uitnodiging
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Antwoord van Arc Comms

Thank you for the review of our service. We strive to give customers an experience beyond their expectations and we are elated to hear that Steve has been a fantastic resource for you. He will be absolutely delighted to read your review. Many thanks for sharing, and thanks for continuing to use Arc

Beoordeeld met 5 van de 5 sterren

Such an amazing service

Such an amazing service, so friendly and helpful. I now save so much money on my business phones and have upgraded all my phones with ease, I would recommend Arc mobiles to anyone with a business.
They are very polite and have been a massive help. Thankyou Arc mobiles !

28 september 2021
Review zonder uitnodiging
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Antwoord van Arc Comms

Thank you very much for the 5 star review! Really pleased that we have been able to help you!

Beoordeeld met 5 van de 5 sterren

ARC are a great company

ARC are a great company, they're brilliant at what they do. Friendly staff, precise and efficient in all that they do. Would highly recommend them!

22 juli 2021
Review zonder uitnodiging
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Antwoord van Arc Comms

Dear Chloe, many thanks for your lovely review! Thank you for sharing!

Beoordeeld met 5 van de 5 sterren

Have been with Arc for a number of…

Have been with Arc for a number of years now with Steve H as our Account Manager. Steve is always really friendly, helpful and offers us a great deal. He makes the whole process easy and makes sure we upgrade so that we have the best options for our requirements. Definitely deserves 5 stars.

14 juli 2021
Review zonder uitnodiging
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Antwoord van Arc Comms

Dear Karen, Thank you for your review!
We are delighted that you have been happy with the service! Thank your for sharing your experience with others!

Beoordeeld met 5 van de 5 sterren

Great company to deal with

I have been with ARC for many years and always had contact with Steve. He knows my name and details, in particular what type of phone contract I like and always manages to get me a great deal. It is so refreshing to have Steve to deal with, he is polite and very helpful. This company meets all my expectations and Steve is a great asset to ARC. Dare I say, if it was not for Steve making the whole process of getting a new phone and contract so simple, then I may not have stayed with ARC and looked at other providers. So, thanks Steve,it is a pleasure to speak to you. I know my mobile needs are in safe hands.

10 juli 2021
Review zonder uitnodiging
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Antwoord van Arc Comms

Dear Mrs Costigane,
What a wonderful review of Steve's customer service! We are absolutely delighted that you have had such a fabulous service from Arc. Steve will be over the moon reading this! It feels great giving good service when you get lovely reviews in return! Many thanks for sharing!

Beoordeeld met 5 van de 5 sterren

Great company!!

Great company, very helpful and trustworthy! Would highly recommend 👍🏼

8 juli 2021
Review zonder uitnodiging
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Antwoord van Arc Comms

Dear Harjot, Many thanks for your lovely review! From all at Arc!

Beoordeeld met 5 van de 5 sterren

Massive Thankyou Steve!

I really have to write this review to say a massive thankyou to Steve Hardy at Arc. He has gone over and above the level of customer care you would ever expect from anyone! He helped me though a dispute with another company, which was completely my error of judgement, but Steve has supported me throughout.
Needless to say I will stay with Arc forever now! I really can't praise him enough, thanks again Steve, you are a star!!

5 juli 2021
Review zonder uitnodiging
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Antwoord van Arc Comms

Dear Debby,
Thank you very much for your kind review. Really pleased that we were able to help you with your dispute and get everything fixed for you!!
PS - Steve will love reading this!! Thanks again!
Arc Mobiles

Beoordeeld met 5 van de 5 sterren

Great Experience!

Had a great experience with Arc, very trustworthy company who looked after me and helped reduce my monthly phone bills significantly very swiftly and easily, would recommend to anyone!

2 juni 2021
Review zonder uitnodiging
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Antwoord van Arc Comms

Hi Ed, thanks for the lovely review! Really glad we've been able to help you!!

Beoordeeld met 5 van de 5 sterren

Excellent and helpful service!!

We have used Steve at Arc for several years, looking after our 4 business phones. We always get a great service and superb communication from him.
Unfortunately my husband was "cold called" from another company, who moved 2 lines to them. They made false promises, of refunding a "buy out" which to this date are still unpaid to us leaving us £183 out of pocket!!!

I contacted Steve who swiftly help us sort out the issues, moving the 2 lines back to EE and Arc!! I have now firmly told my husband not to listen to other companies "selling skills" as they are misleading people!
Thank you to Steve for helping us with sorting this out!! Would fully recommend using Steve and Arc! Wont use anyone else!!*****

17 december 2020
Review zonder uitnodiging
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Antwoord van Arc Comms

Dear Sarah, Welcome back to Arc!! And thank you for taking your time to give us a review! I don't think it would be right to say that we are glad you had a bad experience elsewhere, so I will just say that we are really happy that we have you back!! If you ever need any customer service, assistance or advice, please don't hesitate to give the customer service team a call! Steve will be delighted to get a mention, thank you for endorsing his service! Wishing you a merry Christmas and wishing you great prospects and promise for your business in the new year!

Beoordeeld met 5 van de 5 sterren

Steve at Arc Mobiles is fantastic

Steve at Arc Mobiles is fantastic! I have used him for several upgrades now and he is always helpful and gives me advice on the best deal for me and my other two phones in my business account. Would highly recommend!

14 december 2020
Review zonder uitnodiging
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Antwoord van Arc Comms

Dear Joy, Thank you for leaving a review of our service. We are so pleased that you have been happy with Steve and that he has been looking after you. If you ever have any queries no matter how big or small, please don't hesitate to call us. We wish you a merry Christmas and look forward to giving you great service in the new year!

Beoordeeld met 5 van de 5 sterren

I would recommend Arc Mobiles to anyone

Steve at Arc Mobiles has been absolutely brilliant!! I’ve used them for about 3 years now and I completely rely on them to inform me when I’m up for renewal and know they will always get me the very best deal whether that’s a new phone and upgrade or to save money on my bill. Would recommend to anyone.

14 december 2020
Review zonder uitnodiging
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Antwoord van Arc Comms

Thank you so much for your kind review. Steve will be delighted to read this. We are so pleased that you have been satisfied with our service year after year. Wishing you a merry Christmas!

Beoordeeld met 5 van de 5 sterren

Long term customer

A special mention to Steve who has looked after my mobile phones for quite some time. I have dealt with Steve at Arc since 2013 and have complete confidence in what he advises me to do, whether it be upgrading to the latest phones reducing my bill, he has always steered me in the right direction. He is knowledgeable about new phones that are out and gives me the best deals depending on which handsets I choose. The aftercare is always courteous from the customer service staff, and Steve is only a phone call away to deal with anything that comes up at any time (even at weekends if there is a problem with one of our lines. Even Sundays have been no problem). I can honestly say that I have rarely come across a company that can consistently maintain such high standards. I will continue to be a long standing customer of Arc. Please pass on my best regards to Steve who is doing a fantastic job and is someone hardworking who deserves the praise.

11 november 2020
Review zonder uitnodiging
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Antwoord van Arc Comms

Dear Mrs Banks,
We are really happy to have you as one of our customers. So pleased that you have been happy with the service from Steve - he will be delighted to read this review! It will make his day! Look forward to continuing to give you great service both now and long into the future. Thank you for this review and thank you for continuing to use Arc.

Beoordeeld met 5 van de 5 sterren

Extremely Happy

Extremely Happy
Thought moving all my lines to EE was going to be a nightmare so kept putting it off
ARC were recommended to me so i let them know what I wanted and how much I wanted to pay without fuss
Had a callback and everything was sorted no fuss no headaches and cheaper than EE direct who I tried to call but got bored of the music and wait
Well done and thanks to the advisor and girl from admin who were both great

19 september 2020
Review zonder uitnodiging
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Antwoord van Arc Comms

Dear Darren,
Thank you for taking your time to review our service. We hope that we can continue to offer you great service both now and long into the future!
Best regards,
The Team at Arc

Beoordeeld met 5 van de 5 sterren

Just received all my phones as promised

Just received all my phones as promised
Steve and Lee were both great in organising new tariffs which saved us over €100 plus per month
And new phones to boot
Thanks guys

18 september 2020
Review zonder uitnodiging
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Antwoord van Arc Comms

Dear Helen,
Thank you for taking your time to review our service. We hope that we can continue to offer you great service both now and long into the future!
Best regards,
The Team at Arc

Beoordeeld met 5 van de 5 sterren

Arc have been great for my business

Arc have been great for my business. If you are looking for a provider please give Arc a try. In my experience they deliver on all of their promises.

15 september 2020
Review zonder uitnodiging
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Antwoord van Arc Comms

Dear Sally,
Thank you for taking your time to review our service. We hope that we can continue to offer you great service both now and long into the future!
Best regards,
The Team at Arc

Beoordeeld met 5 van de 5 sterren

Arc have a great attitude and care for…

Arc have a great attitude and care for their customers. Thanks for the great service!

19 augustus 2020
Review zonder uitnodiging
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Antwoord van Arc Comms

Dear Mary,
Thank you for taking your time to review our service. We hope that we can continue to offer you great service both now and long into the future!
Best regards,
The Team at Arc

Beoordeeld met 5 van de 5 sterren

Arc found me a great deal with EE for…

Arc found me a great deal with EE for my business phones. Thanks all

19 augustus 2020
Review zonder uitnodiging
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Antwoord van Arc Comms

Dear Daniel,
Thank you for taking your time to review our service. We hope that we can continue to offer you great service both now and long into the future!
Best regards,
The Team at Arc

Beoordeeld met 5 van de 5 sterren

Been with Arc for 6 years for our…

Been with Arc for 6 years for our business mobiles on O2 and the price and service has always been excellent

18 augustus 2020
Review zonder uitnodiging
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Antwoord van Arc Comms

Dear Michael,
Thank you for taking your time to review our service. We hope that we can continue to offer you great service both now and long into the future!
Best regards,
The Team at Arc

Beoordeeld met 5 van de 5 sterren

Excellent service

Excellent service, fast response and always great advice. Highly recommended.

20 juli 2020
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Antwoord van Arc Comms

Dear Mark,
Thank you for taking your time to review our service. We hope that we can continue to offer you great service both now and long into the future!
Best regards,
The Team at Arc

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