Architecturm Reviews 

91
•
TrustScore 2 uit 5

2,2

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Beoordeeld met 2 van de 5 sterren

Not a complete scam! Ordered on 4th October, given very precise tracking information which stopped on 1st November when, having supposedly cleared UK customs, my socks were in Oxford, where they appar... Toon meer

Beoordeeld met 5 van de 5 sterren

After initial delivery delays and a report that my parcel was held up in Manchester and then returned to sender, I feared that I had been scammed. Today however, after several weeks, the socks arrived... Toon meer

Beoordeeld met 1 van de 5 sterren

SCAM SCAM SCAM...... Do not order from this company. Ordered back in October & was sent all the usual order confirmation / dispatch details & even a tracking ref. Parcel never arrived despite it sho... Toon meer

Beoordeeld met 3 van de 5 sterren

Received my item but took 6 weeks. The follow up website seemed sketchy. The price and quality were good but would hesitate to order again any thing of value. I ordered 4 ornaments and love them but v... Toon meer

Bedrijfsgegevens

  1. Kledingwinkel

Geschreven door het bedrijf

Our products are all handmade, and we try our best to make each product perfect.


Contactgegevens

2,2

Slecht

TrustScore 2 uit 5

91 reviews

5 sterren
4 sterren
3 sterren
2 sterren
1 ster

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Heeft 2% van zijn negatieve reviews beantwoord

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2,2

Alle reviews

(91)

56 reviews in de afgelopen 12 maanden

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Beoordeeld met 1 van de 5 sterren

SCAMMERS!

I placed a small order for some hats with this company and have been completely ghosted. Bottom line no hats and confusing and contradictory communication. “Tracking number show shipment in China then , somewhere else, then tracking number doesn’t work” Bottom line: no hats, tried working with PayPal but they say contact the company. Total scam, don’t buy from these people!

2 juli 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I wanted an American Flag made in the…

I wanted an American Flag made in the USA. Their page said with pictures MADE IN THE USA . Then why is it coming from China and now is in Ireland for 5 days order date 5/5/25 . Wrote to Pay Pal nothing happened I wrote to this Fake company oh your item is on its way . I don’t want it false advertisement it’s been two weeks now I contacted and filed a claim against them with the Better Business Bureau

3 mei 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scam company

Scam company
Selling goods that have a copyright held by the artist that developed them

I can only assume that there are other items for sale are also stolen or otherwise fraudulent

29 april 2025
Review zonder uitnodiging
Beoordeeld met 2 van de 5 sterren

Chipped Christmas Ladder

"We bought another product from Architurm and are very happy with the quality. HOWEVER, I also purchased a Christmas ladder which was delivered with a chip at the top. Customer Service has offered to credit me $12 for the item. HOWEVER, I want the product not the cash, and they are unwilling to replace said item. Very Disappointed with Architecturm."

16 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I ordered a necklace

I ordered a necklace, looked pretty good online. When it came, it was very cheaply made, and hardly resembled the picture. Wanted to return it for full refund, as their site said 100% guaranteed. I was offered $6…latest and final offer is $12…less than 1/2 what I paid. So much for their guarantee!! DO NOT BUY FROM THEM!!
Sharon

1 april 2025
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Not a Reputable Company

Prior to Christmas I ordered a wood sculpted hand item as a gift but did not realize that a family member had already bought a gift for the recipient. I immediately (less than 5 minutes of ordering) contacted Architecturm to cancel the order. Their response was why I want to cancel even though I explained. To my surprise, they said that the order was already shipped after less than 5 minutes of me contacting them!l to cancel!
I asked about returning the item once received and they have not responded to my emails. I’m not one to write reviews as I have NEVER experienced such lack of customer service and bad experience. I trusted that this was a reputable company and got burned!

10 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Worst customer service, poor packaging, shady

I ordered items in Nov. 2023 for Christmas. I received the 3 items AFTER Christmas with one of the items being broken in transit to me (it took about 6 weeks to receive). The packaging was so poor, I don’t know how they expected it would make it in one piece.
I contacted them and sent a picture. I paid $19.99 for this item and they were willing to compensate me for $4. I declined and we had 2 more correspondences, with the last from me telling them that I will have my credit card company stop payment. They subsequently offered me $5, then $7 and I would have to ship the item back to their Chinese warehouse, which “will be very expensive for me” (their words).

I have asked my cc company to dispute the charges.

I forgot to mention that initially they overcharged me for the 3 items I purchased. They did reimburse me the difference for that mistake.

31 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

I ordered 2 Christmas ornament for 7…

I ordered 2 Christmas ornament for 7 dollars each. By the time I paid for them it was $29. My fault for completing the transaction, but I immediately tried to cancel and was told the shipment was already processed. They said I had to wait till they are delivered and then return them. I’m still waiting. I should know better than to fall for these scams, from China. Live and learn.

10 december 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Dreadful company:Architectturm

Very fed up of waiting for the heart hands in brown I ordered over 6 weeks ago and still haven't received it. I was getting tracking updates every other day for the first month that were cleanly fake saying 'in transit' it made it to Belfast 2 weeks ago and then nothing (I live in south west England!) I've contacted Architectturm twice and was told to 'kindly be patient '.today they've told me they are resending the order. Now after reading all these damning reviews, I'm not sure I want some red tat that resembles nothing what I believed I was ordering. I am disgusted that I have been scammed. Not only this but they continue to send me advertisements of their products stating "70%discount on everything "
Please don't get sucked into this. Facebook sponsered ads on Marketplace seem to be false advertising. It's happened before with clothes that are nothing like in the picture.
Architectturm don't deserve even the one star.

7 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

This is a "RIP OFF Chinese Company"

This is an absolute "Rip Off" company!
I wish I looked at these reviews, BEFORE I bought anything from them!!......
As others people have said, they are definitely NOT "Hand Carved Wooden Sculptures!".... That is a FALSE representation, and should fall under the... "Trade Descriptions Act"
These are just... "Cheap, Shiny, Mass Produced Items" ....which aren't even wood!... and unfortunately, made in China too, which has made me even more annoyed!
One of these pair of hands was meant to be a "special present" for my girlfriend who lives abroad, who I am going to see. How am I going to give her this rubbish now!!??

DO NOT BUY ANYTHING
FROM THIS COMPANY!...THEY SHOULD BE BANNED FROM USING SOCIAL MEDIA TO ADVERTISE THEIR GOODS!

10 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

absolute FRAUD COMPANY

absolute FRAUD COMPANY. LIES LIES LIES. NOT HAND CARVED, MY ITEMS WAS DELIVERED RED PLASTIC. I PAID $39. THEY OFFERED ME $3.00 US DOLLARS. I LAUGHED. WILL START A DISPUTE TO BANK CARD. HOW CAN THESE PEOPLE GET AWAY WITH IT! I AM SO ANGRY AT MYSELF FOR NOT CHECKING THIS WEBSITE FIRST. I WOULD LIKE TO SUBMIT PICTURES OF WHAT I GOT AND THE PICTURE OF THE ITEM I PURCHASED ON THE ORDER. THIS IS LUDICRIUS IF I COULD PUT NEGATIVE STARS I WOULD SIMPLE A FRAUDULENT COMPANY OR PEOPLE OR CLOWNS.

6 oktober 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

SCAM COMPANY. Claims it’s handmade WOOD but it’s clearly PLASTIC

Their website claims the items are hand carved WOOD products. They definitely are NOT wood but very cheaply made plastic. I sent an email requesting a refund and they replied with “we value your business and can offer $3 USD refund and you can keep the product” My response was that the plastic product wasn’t even worth $3!! And they responded with “we can offer $5 USD and you can keep the product. It will cost you a lot more to ship the item back”
STAY FAR AWAY FROM THIS SCAM COMPANY!!

3 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

They are a rip off sending me some…

They are a rip off sending me some cheap looking knock off from what was pictured saying they sent correct product. I ordered a item that was brown and the one I got was red. Stay away from this company.

6 september 2024
Review zonder uitnodiging
Beoordeeld met 1 van de 5 sterren

Scam

I placed an order on 9/7 within 1 hour sent a cancel order. No response. I sent another cancel order the next day. I was told the order was shipped immediately...and order couldn't be canceled. Multiple emails and here we are on 9/12 and STILL no shipping information. So if/when order arrives and I want it returned I'm sure I won't be provided a postage paid authorization. DO NOT ORDER FROM THIS COMPANY!!!

12 september 2024
Review zonder uitnodiging

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