Architessa Reviews 2

After searching high and low for a specific tile, a contractor who contracted them to do their tile services for BMO Conference Center in Calgary, Alberta. provided me the details to get in touch with Architessa, I emailed a general email box and received a response from the President who apologized for any delays in responding. The provided the contacts of theindividuals could help with my order AND provided a direct a link to the tile I was sourcing. You see the tile came from Italy, and had been lut of business for several years. All other suppliers I contacted either didn't respond or didnt have any left, and all with the same story that it was no longer available. I proceed to place my order, it was fulfilled and shipped that day with tracking details forwarded. As luck would have it there was a Fedex delivery problem for the order, nd after advising Architessa of the provide, a second duplicate order was shipped within an hour..AT NO ADDITIONAL COST AS THEY WOULD BEING PUTTING IN A CLAIM WITH FEDEX. The second order arrived as scheduled and I have my tile installed. I am so impressed with this level of service in a world where emails and numbers aren't shared and customer service has been sacrificed, I was so pleased to find a company that values customer service and personalized service. This is the best service I have had in 20 years......AND I LIVE IN CANADA!! this is the USA service I remember! THANKYOU Tanisha Mills, Residential Customer Service and David Benson | CEO & President who made this all.possible. Leadership really does come from the top!

They are initially very quick to get in touch with you but you will soon be disappointed and the initial price they quote is too good to be true. They have pushy sales tactics and promise the earth but do not follow through. Would you want to work with a company that behaves like that? Greedy, incompetent, unprofessional and you should steer well clear!