Despite have made seven months worth of payments, nothing is showing as having been paid on my account. This is deeply disturbing, and I am now extremely anxious that I will be wrongly pursued for the... Toon meer
Bedrijf heeft geantwoord
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Lees wat reviewers zeggen
Chloe from Ardent made the whole process of dealing with my outstanding debt, a comfortable process from start to finish, where at the end, a manageable payment plan was put into place. Chloe is pr... Toon meer
Bedrijf heeft geantwoord
Lucy at DRS Debt collection. Her patience, care and understanding makes managing our outstanding debt so much easier. At DRS they must spend their lives coping with people and businesses that are str... Toon meer
Bedrijf heeft geantwoord
Extremely helpful. Lovely and polite, spoke clearly. I had been swerving as thought was Dr's, however, she bent over backwards with help and understanding. Gave me additional information and phone num... Toon meer
Bedrijf heeft geantwoord
Bedrijfsgegevens
Geschreven door het bedrijf
Originally established in 1997, and a limited company since 2003, Ardent Credit Services Ltd., t/a Debt & Revenue Services is authorised and regulated by the Financial Conduct Authority and collects debts for many blue-chip organisations. Contact us either by telephone on 0151 545 1500 or in writing via our website and we will do our best to help you to resolve your debt or assist with a dispute. Debt Collection contact is often unwanted, but we are here to help and look forward to hearing from you. For independent validation of Ardent, you can check the Credit Services Association website, the FCA consumer credit register for firms or Companies House. If you owe a debt to HMRC – check the HMRC website for the details of debt collection agencies they use.
Contactgegevens
Enterprise House, Moorgate Point, Moorgate Road, Knowsley Industrial Park, Knowsley, L33 7XW, Liverpool, Verenigd Koninkrijk
- 0151 545 1500
- For email address, please see website
- ardentcredit.co.uk
4,5
Uitstekend
342 reviews
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Heeft 91% van zijn negatieve reviews beantwoord
Reageert doorgaans binnen 1 week
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Ontdek hoe ze hun reviews verzamelen, beoordelen en modereren.
Circumstances are difficult but felt…
Circumstances are difficult but felt there was options and communication was good despite me not replying to numerous calls and letters. Last minute so just in time but advice on how to proceed.
2 februari 2026
Review zonder uitnodiging
Antwoord van Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with us. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
Terri ann made it easy to deal with…
Terri ann made it easy to deal with this matter very kind and knowledgeable
5 februari 2026
Review zonder uitnodiging
Antwoord van Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with us and your comments have been shared with Terri Ann and all colleagues here at Ardent. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
Easy and fuss free payment plan in place
Was able to create a payment plan with ease! Polite collections agent. We even had a laugh on the phone. No judgement of why I was in debt, just support offered throughout. Clear info given and was a pleasant experience even though the end goal was to take my money. I would recommend.
5 februari 2026
Review zonder uitnodiging
Antwoord van Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with us. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
What a way to manage debt making it…
What a way to manage debt making it easier to actually get debt sorted for both sides in a humane manner
4 februari 2026
Review zonder uitnodiging
Antwoord van Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with us. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
I've had marac supporting through my…
I've had marac supporting through my debt problem and have been more than generous and supportive with his time and patience
2 februari 2026
Review zonder uitnodiging
Antwoord van Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with us. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
Easier and understandable way of…
Easier and understandable way of dealing with debt. The consideration of what people are going through is a top concern and that’s amazing. People are going through a lot and this team understands just that
30 januari 2026
Review zonder uitnodiging
Antwoord van Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with us and your comments have been shared with all colleagues here at Ardent. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
Get more staff members to emulate her conduct. She was patient , friendly and understanding.
The human torch to a complex situation
30 januari 2026
Review zonder uitnodiging
Antwoord van Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with us and your comments have been shared with all colleagues here at Ardent. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
He was friendly and so helpful the only…
He was friendly and so helpful the only problem was he supported Liverpool!
He explained everything and i didn’t even know I owed the money but I actually did so I paid it .
He was really good bloke .
29 januari 2026
Review zonder uitnodiging
Antwoord van Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with us (apart from our Agent supporting Liverpool!) and your comments have been shared with all colleagues here at Ardent. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
not reliable I have no debts
not reliable I have no debts, but they sent me emails asking for money.
27 januari 2026
Review zonder uitnodiging
Antwoord van Ardent Credit Services Ltd t/a Debt & Revenue Services
We’ve been asked to contact you by our Client. We can’t discuss the details on a public forum such as Trustpilot so please get in touch directly with us so we can answer any questions you may have. Please call us on 0151 545 1500 or send us a secure message via my-drs.co.uk
The female agent who spoke to me was…
The female agent who spoke to me was very warm, understanding and so much considering. I felt like she really cared and listened to me. Thank you very much
23 januari 2026
Review zonder uitnodiging
Antwoord van Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with us and your comments have been shared with all colleagues here at Ardent. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
You are one of the best Debt collectors…
You are one of the best Debt collectors zi have met, if you are not the best in UK. You have always been helpful to me abd very understanding. God bless you all, and your business.
22 januari 2026
Review zonder uitnodiging
Antwoord van Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with us and your comments have been shared with all colleagues here at Ardent. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
The lady on the line was lovely and…
The lady on the line was lovely and very very helpful. Thanks so much for everything
21 januari 2026
Review zonder uitnodiging
Antwoord van Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! Your kind words have been passed on to the Team who we know will appreciate your comments.
Understanding helpful and polite
Understanding helpful and polite
19 januari 2026
Review zonder uitnodiging
Antwoord van Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 4-star review! Your kind words have been passed on to the Team who we know will appreciate your comments.
Chantelle was understanding and…
Chantelle was understanding and resolved any concerns quickly and professionally - make sure she wins a box of chocolates at the end of the month!
14 januari 2026
Review zonder uitnodiging
Antwoord van Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! Your kind words have been passed on to Chantelle who we know will appreciate your comments.
Brilliant and very lovely agent that…
Brilliant and very lovely agent that assisted me with dealing with my debt to EE, let me pay a continous payment to clear the balance. So i dont have to worry about phoning them back up. Very quick in responding to my phone call, didn't have to wait that long, and very helpful dealing with my enquiry. Thank you DRS.
9 januari 2026
Review zonder uitnodiging
Antwoord van Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with us and your comments have been shared with all colleagues here at Ardent. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
The agent was very helpful and…
The agent was very helpful and understood the issues I was facing and was very helpful
8 januari 2026
Review zonder uitnodiging
Antwoord van Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! Your kind words have been passed on to the Team who we know will appreciate your comments.
An agent rang me about a Debt was very…
An agent rang me about a Debt was very understanding about my mental health and my situation was very nice and calm was pleasant to talk to
7 januari 2026
Review zonder uitnodiging
Antwoord van Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with us. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
I had a really lovely lady Katie on the…
I had a really lovely lady Katie on the phone who helped me and made effort to understand my situation, absolute top service from her
6 januari 2026
Review zonder uitnodiging
Antwoord van Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with Katie. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
Spoke to a really helpful and non…
Spoke to a really helpful and non judgmental gentleman today, he’s a credit to your company.
5 januari 2026
Review zonder uitnodiging
Antwoord van Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with us and your comments have been shared with all colleagues here at Ardent. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
Staff very polite and all the rime…
Staff very polite and all the time helpful
5 januari 2026
Review zonder uitnodiging
Antwoord van Ardent Credit Services Ltd t/a Debt & Revenue Services
Thank you so much for taking the time to leave a 5-star review! We’re thrilled to hear that you had such a good experience with us and your comments have been shared with all colleagues here at Ardent. Our aim is to provide a positive and supportive experience to everyone that we speak with, and all feedback is invaluable.
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