Arkelunderwriting Reviews 

Moh was great, friendly, polite and helpful, he explained everything clearly.
I’m very pleased with the level of cover received with this landlords insurance policy . Thanks again.

Excellent customer service service thanks for all your help

Melody was super efficient and provided me with all the information I needed to make an informed decision. Also have a discount which was good. Quite expensive but good cover.

Nick was very thorough, took his time to clearly respond to my questions.

Priya was helpful and professional in dealing my case.

Moh was very helpful and really came up with a quote that wanted me to remain with Ceta. At one point we lost the call and he called me straight away. More people should be like Moh.

Knowledgeable agent, quick response, painless result, good product.

Helpful call ref lapsed CETA caravan insurance. Ryan was polite and helpful on the call and helped me easily renew there and then

Representative was helpful thorough and clear. The price was competitive - happy with the whole service!

I spoke to a lady called Sli who was extremely helpful. I was very unsure how to arrange cover for an unoccupied property, but she helped me through all the details and kept ne up to date with any checks she had to make. All completed with no issues and without any lengthy delays.

Moh was swift and efficient, making it a very easy process. The discount was great too!

Phone contact from this company as soon as I entered my details online - normally I wouldn’t appreciate the immediate contact (didn’t even get to the part of the form to give my consent to contact) but I have to say it was more of a courtesy call and there was no pressure to buy on the phone. Instead I was invited to email once the quotes had been generated. The quotes were over 30% cheaper for the same cover so I called back and the whole thing was reviewed and completed quickly and professionally. A quick check showed ‘Compare Landlords Insurance’ is CETA Insurance and they are connected to Arkel, who is the provider of my insurance policy - all coming under the FCA umbrella. Ultimately a much more affordable product than my previous provider (simply business who were generating the quotes through money supermarket and compare the market) and fantastic customer service from the sales end - hopefully will be just as easy on renewal and/or claim scenario.

Many thanks to Bandile Mbatha for his professionalism throughout :)

Helpful and polite

Prompt telephone answering, very easy to understand all issues pertaining to home insurance, good choice of options for payment.

Sphe was very helpful and made everything easy to understand. 10 out of 10,

Officer Damian has very very helpful and professional is all aspects providing the cover required and I highly recommend

I was sceptical at first but Ceta are a genuine, no pressure, reasonably priced and very comprehensive Home insurance company for landlords!

The Advisor was very helpful and explained everything in a professional and calm manner. He was very friendly, polite and courteous at all times. It was a absolute pleasure dealing with him. I would highly recommend this company, due to the Advisor , to all my family and friends. Once again thank you for an amazing experience.

Good customer service and good value for money insurance offers